Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
1.0
Amenities:
1.0
Response due to unclear management policy of this institution.
I hope the owners see this and draw conclusions.
My family and I have been loyal customers of this institution for many years, despite the huge number of shortcomings that have arisen each time, but most likely, this is in the past.
I planned to have a rest with my family on New Year's weekend from December 30 to January 5. An unpleasant surprise was the mandatory payment for the New Year celebration in the amount of UAH 2.200. , from an adult and 700 UAH. with a child. I did not receive any logical explanation as to why we should pay these funds if we do not want to participate in the party. I understand that owners have the right to make their demands, but they must be at least reasonable. It turns out that it is more important for an institution to cut down fast grandmothers at a New Year's corporate party, to get a burnt territory and a loss from drunken brawls, than to accept a regular customer with a family for a week.
This approach of mine from my point of view is wrong and offensive, you are blacklisted for us. I do not wish success.
I hope the owners see this and draw conclusions.
My family and I have been loyal customers of this institution for many years, despite the huge number of shortcomings that have arisen each time, but most likely, this is in the past.
I planned to have a rest with my family on New Year's weekend from December 30 to January 5. An unpleasant surprise was the mandatory payment for the New Year celebration in the amount of UAH 2.200. , from an adult and 700 UAH. with a child. I did not receive any logical explanation as to why we should pay these funds if we do not want to participate in the party. I understand that owners have the right to make their demands, but they must be at least reasonable. It turns out that it is more important for an institution to cut down fast grandmothers at a New Year's corporate party, to get a burnt territory and a loss from drunken brawls, than to accept a regular customer with a family for a week.
This approach of mine from my point of view is wrong and offensive, you are blacklisted for us. I do not wish success.
Translated automatically from Ukrainian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Inadequate staff
- Great hotel, everything is convenient and comfortable
- Pearl goodbye ...
- Terrible place! Complete disrespect, lack of service at incredible prices!
- Calm hotel
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