Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
3.0
Service:
4.0
Cleanliness:
2.0
Food:
4.0
Amenities:
6.0
First impressions:
Richard positions himself as the BEST hotel in Gribovka. At the entrance through the central gate of the hotel you will be met by 2 handsome men - human-sized statues of courageous knights, dressed in heavy armor with two-handed swords. Knightly theme and the atmosphere of the Middle Ages will surround you inside the hotel. Arbors of the restaurant with soft sofas placed on both sides of the courtyard give comfort.
Entering the main (it is also the only) building of the hotel, you will not see anything surprising: a hall, a reception, a little further - a restaurant bar.
Hotel Richard is built entirely from a wooden frame. The appearance is very impressive and "expensive".
Rooms
Standard rooms are offered (regular - 700 UAH, and with a sea view - 800 UAH), Junior Suite - 900 - 1250 UAH. , Suite - 1300 - 1600 UAH. (Prices are valid for September 2015. Higher during the season). The price includes breakfast. For an extra bed you have to pay 100 UAH.
, additional breakfast - +70 UAH. We lived in the standard, with a sea view (it is 100 UAH more expensive than the usual standard). Although to be honest - from the room with a "sea view", the view is first on the parking lot, which is located directly under the windows, then on the swamp bay, and only then, at a distance of 300-400 meters, you can see a thin blue thread of the cherished SEA . But it's better than looking at the wall of the neighboring hotel from the window of the "ordinary standard". The number is tiny! More like a cabin (although there are bigger cabins! : ). There is enough space in the room exactly to enter, undress, go to the bed and go to bed. In fact, what else does a vacationer on the sea need! ? Beach, sea, healthy sleep. At the same time, the owners of the hotel managed to “stuff” the room with the necessary elements: a TV, air conditioning, a refrigerator, a wardrobe with a chest of drawers (there were three of us + a child, there was enough space to mark all things).
Special praise deserves a huge double bed. The walls in the room are made of logs, they have nice paintings, which adds coziness. It's bad that these walls (and especially the ceiling) transmit sound sooo well. You can literally hear what the neighbors are saying without even listening. And if there are neighbors from above, be prepared to listen not only to their conversations, but also to the clatter and everything else ...
I found only one free outlet in the room, so you need to think in advance how to charge countless gadgets.
The bathroom is terrible! . Father Freimut would have fainted there! Plumbing - broken, rusty, with a touch of fungus, has long been in need of replacement. The absence of a forced exhaust exacerbates the situation.
Cleaning in the room - only on request and if you leave the key at the reception. The same goes for changing towels. It is sad that for 7 days of stay (the room was cleaned 3 times) we were not updated with either sweet or shampoo (fortunately, it was our own).
Moreover, the shampoo that was provided at check-in was out of date.
As for me, it is obvious that a priori a hotel room on the beach should be cleaned every day, and bathroom accessories should be updated, if not with every cleaning, then at least as they are spent.
On the first night (except for the upstairs neighbors), the quality of sleep was significantly affected by a cloud of mosquitoes. Fortunately, the alarm on duty at the reception at 2.30 at night quickly gave us a fumigator and the nightmare ended. Dear owners and managers of the hotel, if you know that you have problems with mosquitoes - provide fumigators in each room by default (so that guests do not have to run to the reception at night), or even better - put mosquito nets on the windows!
Pros: a lot of space to arrange things for 3 people, the presence of air conditioning, the presence of a TV, a large double bed.
Cons: noise isolation, parking under the windows, no mosquito nets on the windows, plumbing, no extractor fan in the bathroom, no hair dryer, no possibility of drying things, sagging mattress, one socket.
Restaurant
Breakfast leaves much to be desired ((A choice of oatmeal or semolina porridge + scrambled eggs or scrambled eggs + 2 slices of bread with cheese and sausage, cookies and yogurt. Oh yes! You can drink all this abundance with green or black tea. If you want coffee, you will have to fork out for 20 UAH for a regular americano, 25 for an americano with milk, 30 for a latte. For 7 days, breakfast did not change.
Prices in the restaurant "medium +". Dinner for 3 (without frills and alcohol) cost us 450-550 UAH. Ice cream - 50 UAH. Milkshake - 30 UAH. Pasta - 80 UAH. , meat dishes - an average of 100 UAH.
Food quality is "average". Although there were some unpleasant blunders - when they brought us a burnt salmon steak, or charred vegetables on the grill.
There were clearly not enough waiters.
We had to wait a long time. First, until they take the order, then - until they fulfill it, then - until they calculate ....brrr.
The restaurant itself is pleasant. Located actually on the beach. Calm music, light breeze, subdued light smooth out all the minuses of the institution))
Dear restaurant managers, give your staff a POS-terminal, driving guests with cards to the reception is not very pleasant.
Pros: general atmosphere, sometimes the Premier Project band sang live (especially the blonde girl has a cool voice! )?
Cons: slow service, bartenders are constantly dissatisfied with something, to pay with a card you need to go to the reception.
Grounds / Beach
The hotel does not have its own territory. Part of the beach is nominally fenced off, supposedly marking the territory of the hotel, but this is just a formality.
A big plus is that the hotel provides its guests with the opportunity to use sun loungers, mattresses, umbrellas for free.
Everything is relatively new and in a usable condition.
Every day on the beach in the morning there is some action that at first glance looks like garbage collection. But, if you look closely - no ...just stroked the sand and on this - that's it! The beach is replete with cigarette butts of various brands, in some places there are used packages of seeds, broken glasses forgotten by someone last year) Everything would be fine, they say, “...our tourist’s culture is such ... ”, but you are “...The best hotel in Gribovka! ”, you have many families with children on vacation, it is not so difficult to ensure high-quality beach cleaning at least once every 2 days. Children on the beach should play with shells, not cigarette butts.
There is no sports ground. Minimal - a horizontal bar and bars would already brighten up the situation.
Pros: the presence of sun loungers, mattresses, umbrellas.
Cons: the beach is dirty, there is no sports ground.
Summary
The hotel really offers good service for the level of Gribovka, no more, and benefits largely due to the lack of competition at the proper level. Richard is really a hotel, unlike many other pseudo hotels in Gribovka. Despite this, the prices at the Richard Hotel are unreasonably high. People who pay this kind of money for a room expect something more.
In order to balance the expectations of visitors and the actual level of service, you need to either lower prices by 30 percent, or raise the quality of the service provided. Otherwise, there is a negative due to unreasonably high unrealized expectations of the guests.
Richard positions himself as the BEST hotel in Gribovka. At the entrance through the central gate of the hotel you will be met by 2 handsome men - human-sized statues of courageous knights, dressed in heavy armor with two-handed swords. Knightly theme and the atmosphere of the Middle Ages will surround you inside the hotel. Arbors of the restaurant with soft sofas placed on both sides of the courtyard give comfort.
Entering the main (it is also the only) building of the hotel, you will not see anything surprising: a hall, a reception, a little further - a restaurant bar.
Hotel Richard is built entirely from a wooden frame. The appearance is very impressive and "expensive".
Rooms
Standard rooms are offered (regular - 700 UAH, and with a sea view - 800 UAH), Junior Suite - 900 - 1250 UAH. , Suite - 1300 - 1600 UAH. (Prices are valid for September 2015. Higher during the season). The price includes breakfast. For an extra bed you have to pay 100 UAH.
, additional breakfast - +70 UAH. We lived in the standard, with a sea view (it is 100 UAH more expensive than the usual standard). Although to be honest - from the room with a "sea view", the view is first on the parking lot, which is located directly under the windows, then on the swamp bay, and only then, at a distance of 300-400 meters, you can see a thin blue thread of the cherished SEA . But it's better than looking at the wall of the neighboring hotel from the window of the "ordinary standard". The number is tiny! More like a cabin (although there are bigger cabins! : ). There is enough space in the room exactly to enter, undress, go to the bed and go to bed. In fact, what else does a vacationer on the sea need! ? Beach, sea, healthy sleep. At the same time, the owners of the hotel managed to “stuff” the room with the necessary elements: a TV, air conditioning, a refrigerator, a wardrobe with a chest of drawers (there were three of us + a child, there was enough space to mark all things).
Special praise deserves a huge double bed. The walls in the room are made of logs, they have nice paintings, which adds coziness. It's bad that these walls (and especially the ceiling) transmit sound sooo well. You can literally hear what the neighbors are saying without even listening. And if there are neighbors from above, be prepared to listen not only to their conversations, but also to the clatter and everything else ...
I found only one free outlet in the room, so you need to think in advance how to charge countless gadgets.
The bathroom is terrible! . Father Freimut would have fainted there! Plumbing - broken, rusty, with a touch of fungus, has long been in need of replacement. The absence of a forced exhaust exacerbates the situation.
Cleaning in the room - only on request and if you leave the key at the reception. The same goes for changing towels. It is sad that for 7 days of stay (the room was cleaned 3 times) we were not updated with either sweet or shampoo (fortunately, it was our own).
Moreover, the shampoo that was provided at check-in was out of date.
As for me, it is obvious that a priori a hotel room on the beach should be cleaned every day, and bathroom accessories should be updated, if not with every cleaning, then at least as they are spent.
On the first night (except for the upstairs neighbors), the quality of sleep was significantly affected by a cloud of mosquitoes. Fortunately, the alarm on duty at the reception at 2.30 at night quickly gave us a fumigator and the nightmare ended. Dear owners and managers of the hotel, if you know that you have problems with mosquitoes - provide fumigators in each room by default (so that guests do not have to run to the reception at night), or even better - put mosquito nets on the windows!
Pros: a lot of space to arrange things for 3 people, the presence of air conditioning, the presence of a TV, a large double bed.
Cons: noise isolation, parking under the windows, no mosquito nets on the windows, plumbing, no extractor fan in the bathroom, no hair dryer, no possibility of drying things, sagging mattress, one socket.
Restaurant
Breakfast leaves much to be desired ((A choice of oatmeal or semolina porridge + scrambled eggs or scrambled eggs + 2 slices of bread with cheese and sausage, cookies and yogurt. Oh yes! You can drink all this abundance with green or black tea. If you want coffee, you will have to fork out for 20 UAH for a regular americano, 25 for an americano with milk, 30 for a latte. For 7 days, breakfast did not change.
Prices in the restaurant "medium +". Dinner for 3 (without frills and alcohol) cost us 450-550 UAH. Ice cream - 50 UAH. Milkshake - 30 UAH. Pasta - 80 UAH. , meat dishes - an average of 100 UAH.
Food quality is "average". Although there were some unpleasant blunders - when they brought us a burnt salmon steak, or charred vegetables on the grill.
There were clearly not enough waiters.
We had to wait a long time. First, until they take the order, then - until they fulfill it, then - until they calculate ....brrr.
The restaurant itself is pleasant. Located actually on the beach. Calm music, light breeze, subdued light smooth out all the minuses of the institution))
Dear restaurant managers, give your staff a POS-terminal, driving guests with cards to the reception is not very pleasant.
Pros: general atmosphere, sometimes the Premier Project band sang live (especially the blonde girl has a cool voice! )?
Cons: slow service, bartenders are constantly dissatisfied with something, to pay with a card you need to go to the reception.
Grounds / Beach
The hotel does not have its own territory. Part of the beach is nominally fenced off, supposedly marking the territory of the hotel, but this is just a formality.
A big plus is that the hotel provides its guests with the opportunity to use sun loungers, mattresses, umbrellas for free.
Everything is relatively new and in a usable condition.
Every day on the beach in the morning there is some action that at first glance looks like garbage collection. But, if you look closely - no ...just stroked the sand and on this - that's it! The beach is replete with cigarette butts of various brands, in some places there are used packages of seeds, broken glasses forgotten by someone last year) Everything would be fine, they say, “...our tourist’s culture is such ... ”, but you are “...The best hotel in Gribovka! ”, you have many families with children on vacation, it is not so difficult to ensure high-quality beach cleaning at least once every 2 days. Children on the beach should play with shells, not cigarette butts.
There is no sports ground. Minimal - a horizontal bar and bars would already brighten up the situation.
Pros: the presence of sun loungers, mattresses, umbrellas.
Cons: the beach is dirty, there is no sports ground.
Summary
The hotel really offers good service for the level of Gribovka, no more, and benefits largely due to the lack of competition at the proper level. Richard is really a hotel, unlike many other pseudo hotels in Gribovka. Despite this, the prices at the Richard Hotel are unreasonably high. People who pay this kind of money for a room expect something more.
In order to balance the expectations of visitors and the actual level of service, you need to either lower prices by 30 percent, or raise the quality of the service provided. Otherwise, there is a negative due to unreasonably high unrealized expectations of the guests.
Translated automatically from Russian. View original
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