• traveled 3 years ago
Check-in was on time, 14.00. No one cleans the balcony. There are smeared mosquitoes on the walls. An additional place - a chair-bed - was broken and repaired several times. The door to the toilet did not close, the master promised to order a lock, but 10 days was not enough, apparently. For 10 days the bed was not changed, towels too.
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Check-in was on time, 14.00. No one cleans the balcony. There are smeared mosquitoes on the walls. An additional place - a chair-bed - was broken and repaired several times. The door to the toilet did not close, the master promised to order a lock, but 10 days was not enough, apparently. For 10 days the bed was not changed, towels too. Cleaning was only once, but if you ask - they will clean it up. The next day. Plumbing is not washed before arrival. There is no soundproofing, if someone runs along the corridor - as if in your room. The toilet seat was broken, but we are not picky, we used it that way. The shower was fixed as requested. 12 hours were without water - the pump broke. 3 hours without electricity - xs, what happened. The water is salty in the tap, the pressure is weak, but the water is hot 24/7. Everything is not bad kakbe, but not brought to mind. There is no declared heating in the pools, the water is cool. Excellent playground. Small cafe, but the staff is very friendly. There is no access to the beach - nonsense. Min 7-10, through other bases and the market. The sea from the paradise side is the dirtiest, it is better to go to the bora-bora beach. No mosquito treatment. Great animation for kids, straight 11 out of 10. The water in the pool is clean, there are plenty of sun loungers. At the reception you can borrow an electric kettle for a short time.
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I rarely leave reviews, but this time I just had to! 3 families arrived, 2 children and a newborn baby. We checked in at 10 pm, upon arrival in the room there was an impression that it had not been cleaned for the whole day. 1st floor, main building, we had 3 rooms. The shower was in a terrible state, rust, mold, the washbasin was leaking and after taking a shower the whole floor was in water, like a flood, a terrible smell of urine.
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I rarely leave reviews, but this time I just had to! 3 families arrived, 2 children and a newborn baby. We checked in at 10 pm, upon arrival in the room there was an impression that it had not been cleaned for the whole day. 1st floor, main building, we had 3 rooms. The shower was in a terrible state, rust, mold, the washbasin was leaking and after taking a shower the whole floor was in water, like a flood, a terrible smell of urine. The whole room is in mosquitoes and flies, plus a huge moth flies. The socket was broken, the remote from the air conditioner did not work, and the refrigerator was buzzing all night, which did not let us sleep. All the rooms had a similar situation, some didn't even have a bed. The mattresses and pillows smelled terribly, to which the reception responded: "You understand the season, we wash them once after the season. " Tin!! ! At the request to bring a bed to the room, after waiting 3 days they did not receive it.
The food in the restaurant was always cold, not tasty and not cheap.
We immediately started looking for another hotel, we were lucky after 3 days we moved. The reception was not even surprised and did not ask what was the matter, they are always sure of this.
I don’t want to offend anyone, but on the last day a camp of former drug addicts arrived. We are all human, but perhaps some of them may have had a relapse, and there are many children in the hotel. I think this should be announced in advance. If you are traveling with children and a stroller, there is no elevator and you will not be warned about this. The price is not at all small, while terrible conditions, lack of cleanliness, unsanitary conditions and an indifferent attitude.
People take pity on your money and strength, rest should be adequate.
The food in the restaurant was always cold, not tasty and not cheap.
We immediately started looking for another hotel, we were lucky after 3 days we moved. The reception was not even surprised and did not ask what was the matter, they are always sure of this.
I don’t want to offend anyone, but on the last day a camp of former drug addicts arrived. We are all human, but perhaps some of them may have had a relapse, and there are many children in the hotel. I think this should be announced in advance. If you are traveling with children and a stroller, there is no elevator and you will not be warned about this. The price is not at all small, while terrible conditions, lack of cleanliness, unsanitary conditions and an indifferent attitude.
People take pity on your money and strength, rest should be adequate.
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• 7
Traveled as a family with two children. We really enjoyed. To the sea, of course, not 250 meters, but not a kilometer, as previously stated. Walking is good for the body! The food in the cafe "Borsch" is delicious. We also have a menu for the kids. Since we paid for the food right away, you can take the amount of food at your discretion.
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Traveled as a family with two children. We really enjoyed. To the sea, of course, not 250 meters, but not a kilometer, as previously stated. Walking is good for the body! The food in the cafe "Borsch" is delicious. We also have a menu for the kids. Since we paid for the food right away, you can take the amount of food at your discretion. The children liked the animation and the playground too. No worse than in the courtyards of Minsk. Security was always on duty, towels were issued for the whole family, 2 pcs. But we used our own, on our own initiative. The staff is responsive and friendly, of course, if people are treated like human beings! We are going back this summer!
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• 12
My mother and child went to this hotel. 1. The fault of the tour operator, of course, but it’s not 250 m to the sea, as they claimed, but the whole kilometer. For young norms, for older people it’s inconvenient. 2. the rooms are so-so, but the room service is poor. cleaning was done only upon request.
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My mother and child went to this hotel.
1. The fault of the tour operator, of course, but it’s not 250 m to the sea, as they claimed, but the whole kilometer. For young norms, for older people it’s inconvenient.
2. the rooms are so-so, but the room service is poor. cleaning was done only upon request. they give one towel per person. birds live in nests on each balcony))) that wake you up safely in the morning)) linen and towels were not changed at all.
3. There is a large playground! This is +, you can watch it through the camera, which is broadcast on channel 32 in the room. But the playground is already broken in some places and is not being repaired. Sometimes it is dangerous for children.
4. Animation, declared as the best on the entire coast, was none. Apparently because this year other animators are working. A rude and aggressive woman sometimes frightened children with her remarks !!!
5. dining room! They refused to eat and were forced to eat in other places. there is no buffet there))) the food is all cold. in the evening they leave it for the morning. there is no children's menu. for example, there was never porridge in the morning! unfriendly staff!!!
Conclusion: last year we rested in the bay, there was a completely different level! no one expected Turkish service !! ! but this is not a vacation in houses. everything can be fixed! there would be a desire! then people will return! we did not have a desire to return, unfortunately.
1. The fault of the tour operator, of course, but it’s not 250 m to the sea, as they claimed, but the whole kilometer. For young norms, for older people it’s inconvenient.
2. the rooms are so-so, but the room service is poor. cleaning was done only upon request. they give one towel per person. birds live in nests on each balcony))) that wake you up safely in the morning)) linen and towels were not changed at all.
3. There is a large playground! This is +, you can watch it through the camera, which is broadcast on channel 32 in the room. But the playground is already broken in some places and is not being repaired. Sometimes it is dangerous for children.
4. Animation, declared as the best on the entire coast, was none. Apparently because this year other animators are working. A rude and aggressive woman sometimes frightened children with her remarks !!!
5. dining room! They refused to eat and were forced to eat in other places. there is no buffet there))) the food is all cold. in the evening they leave it for the morning. there is no children's menu. for example, there was never porridge in the morning! unfriendly staff!!!
Conclusion: last year we rested in the bay, there was a completely different level! no one expected Turkish service !! ! but this is not a vacation in houses. everything can be fixed! there would be a desire! then people will return! we did not have a desire to return, unfortunately.
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• 15
in June 2019, the Nikolaev River Port celebrated its professional holiday at the Paradise Hotel The hotel team fulfilled its obligations perfectly: in terms of accommodation, buffet, animation, entertainment program, paperwork. It can be seen that a close-knit team of professionals is working, focused on the Client, on the final result.
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in June 2019, the Nikolaev River Port celebrated its professional holiday at the Paradise Hotel
The hotel team fulfilled its obligations perfectly: in terms of accommodation, buffet, animation, entertainment program, paperwork. It can be seen that a close-knit team of professionals is working, focused on the Client, on the final result. All port workers rated the organizers of the holiday from the Hotel - Excellent. There's nothing to cling to! We wish the hotel team success in their hard work and business prosperity, more customers! We recommend holding group rides and corporate events at the Paradise Hotel
The hotel team fulfilled its obligations perfectly: in terms of accommodation, buffet, animation, entertainment program, paperwork. It can be seen that a close-knit team of professionals is working, focused on the Client, on the final result. All port workers rated the organizers of the holiday from the Hotel - Excellent. There's nothing to cling to! We wish the hotel team success in their hard work and business prosperity, more customers! We recommend holding group rides and corporate events at the Paradise Hotel
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• 8
the territory is large and well-groomed, even the floor tiles in front of the buildings were washed! many arbors simple and with stoves, Regarding children: every day there were activities for children, animators and discos for children. Foam parties, water pistol fights, in a word, super for children!!! ! there were also a mini-football field and a volleyball field, there are even simulators on the territory.
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the territory is large and well-groomed, even the floor tiles in front of the buildings were washed! many arbors simple and with stoves,
Regarding children: every day there were activities for children, animators and discos for children. Foam parties, water pistol fights, in a word, super for children!!! ! there were also a mini-football field and a volleyball field, there are even simulators on the territory. large playground. There is a games room.
The staff is responsive, they fulfilled all requests, they themselves do not have the right to enter the room without your knowledge, so you must tell them yourself when it is convenient for you to clean the room. iron, kettle and hair dryer provided in the room.
The food in the BORSCH cafe on the territory was good, both for children and adults, the portions are large and inexpensive. tried to eat in other places, after all, the base was the best.
There is a bar on the territory, where animations for adults were held 2 times a week, an incentive prize was a bottle of cognac) we were lucky to have a 50 percent discount on beer for the whole week!
From the sea 5-10 minutes on a good path.
there is wi-fi, but it doesn’t work well in the rooms, it’s best in the faye, there are comfortable sofas on each floor.
We lived in building 1, large rooms. the furniture is new.
Regarding children: every day there were activities for children, animators and discos for children. Foam parties, water pistol fights, in a word, super for children!!! ! there were also a mini-football field and a volleyball field, there are even simulators on the territory. large playground. There is a games room.
The staff is responsive, they fulfilled all requests, they themselves do not have the right to enter the room without your knowledge, so you must tell them yourself when it is convenient for you to clean the room. iron, kettle and hair dryer provided in the room.
The food in the BORSCH cafe on the territory was good, both for children and adults, the portions are large and inexpensive. tried to eat in other places, after all, the base was the best.
There is a bar on the territory, where animations for adults were held 2 times a week, an incentive prize was a bottle of cognac) we were lucky to have a 50 percent discount on beer for the whole week!
From the sea 5-10 minutes on a good path.
there is wi-fi, but it doesn’t work well in the rooms, it’s best in the faye, there are comfortable sofas on each floor.
We lived in building 1, large rooms. the furniture is new.
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• 5
We rested this summer, in July, with two children in Paradise k. Triple room, with air conditioning, LCD TV, double and single beds. Corps third. Not bad, but... Cleaning for 10 days was NEVER. The bed linen was NEVER changed. On the balcony, there was only one rope for drying clothes, which, of course, was not enough.
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We rested this summer, in July, with two children in Paradise k. Triple room, with air conditioning, LCD TV, double and single beds. Corps third. Not bad, but... Cleaning for 10 days was NEVER. The bed linen was NEVER changed. On the balcony, there was only one rope for drying clothes, which, of course, was not enough. The staff answered our requests for an additional rope, yes, yes, of course, later. At the time of departure, the additional rope was not hung. In general, average
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• 27
I had a family vacation in Paradise in July 2018. We lived in the first building, excellent rooms, all new furniture, room cleaning at will, you contact the reception, everything is done, Food is a buffet, there is a lot of food and varied, you can pay for food upon check-in, then the price remains constant, it is very convenient and economical, the animation for children is probably the best in Koblevo, they are engaged in children all day.
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I had a family vacation in Paradise in July 2018. We lived in the first building, excellent rooms, all new furniture, room cleaning at will, you contact the reception, everything is done, Food is a buffet, there is a lot of food and varied, you can pay for food upon check-in, then the price remains constant, it is very convenient and economical, the animation for children is probably the best in Koblevo, they are engaged in children all day. In the evening, a program for adults, everyone is interested. Lots of sports grounds. I heard they are planning to build a swimming pool, in a word I recommend the Paradise Hotel, especially with children.
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• 10
Good afternoon everyone! ! Rested in the "Paradise" company of 3 women and a child of 6 years. We arrived at 10 am. The first impression when we got off the bus was good - the territory is large, neat, well-groomed. Arriving at the reception to check into the rooms, we were told that according to European standards, the check-in will be at 1400, wait.
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Good afternoon everyone! ! Rested in the "Paradise" company of 3 women and a child of 6 years. We arrived at 10 am. The first impression when we got off the bus was good - the territory is large, neat, well-groomed. Arriving at the reception to check into the rooms, we were told that according to European standards, the check-in will be at 1400, wait. Suitcases can be left in the same place under the stairs in a common pile. At 1400, a crowd of all the arrivals gathered (there were a lot of us that day) and they began to give out the keys, shouting their names and putting on bracelets for everyone (just like in Europe). We had a 3 bed room with an extra bed. (The room is 22 square meters - this is together with a shower and a toilet). When we came to the room, we realized that if we put another bed there, then there would simply be nowhere to go (although the administrator insistently assured us otherwise), so we decided to refuse and sleep on a large bed for the three of us (there was enough space for us). At first we ate at the cafe "Borsch",
then we went to the neighboring "Vinnitsa" - it's tastier and cheaper, the dishes are hot, and not cooled down like in "Borscha". In "Vinnitsa" probably more than half of the vacationers from "Paradise" ate. Therefore, in "Borscha" it was always free and the morning dishes remained for dinner. On the 3rd day, we bought an excursion to Odessa (it saved us)... In the morning, as usual, we went to the beach but returned to the room early, it was not yet 11 am (to get ready by 1400). And then a “surprise” was waiting for us, we realized that we had someone! They began to check the bags - one was smeared with blood, when I looked at my suitcase I saw that the combination lock was broken, the suitcase was also smeared with blood (the thief got hurt when he broke the lock with my manicure scissors - he also broke them) no money! We've been robbed!! ! More precisely me, the rest did not have time because we arrived early. Management was immediately called. In general, the door was opened with a key (a neighbor saw this), when we walked along the corridor, we also met with the one
who robbed us, so they asked us to show us the recording from the camera at the entrance to the building, so that my neighbor and I could identify him and show the police. They agreed to show us the recording, they looked for it for a very long time (although we told them the exact time), then they called us to look and... exactly 3 minutes when the thief went down the stairs disappeared (time jumps exactly 3 minutes). From the other camera, the exact time that we named, where you can also see the thief, was never shown to us (we decided we just didn’t have time to cut it out). The actions of the administration - and no, no apologies, NOTHING, they even laughed at us and that's it. Yes, and their behavior and attitude to everything led us to the conclusion that they also steal (not by themselves, of course, but not without their help). They didn’t write an application, they were just afraid, we still had to live there for a week. The rest was spoiled and not even by the robbery itself (I understand it happens to everyone), but by the attitude of the employees.
An employee of the travel agency through which we traveled supported and helped us in every possible way (thank you very much to Irina). She asked to write a statement addressed to the director of the company with a description of everything that had happened. And she said that the director of "Paradise" did not even know what had happened. Only after that Igor spoke to us (he introduced himself as the director). It turns out that he is aware of everything and they even wrote a statement to the police (I wonder on whose behalf) and provided the police with a photo of the thief (And who identified him ?? ) and the case is under control of some boss - his very good friend! In general, as compensation, we were offered food in their cafe - we refused, because there were less than two days left to rest and we didn’t eat at their place. “Thank you”! As for the rest, the rooms were cleaned only if you ask, and then not the first time. The bed is changed on the 5th day, after being reminded and asked for the sixth.
Check-out at 12 o'clock and again a day with suitcases on the street or in the lobby of the main building. Service is all according to European standards!!!
I understand that others liked their vacation in Paradise, many go there for several years in a row. We will also remember it for a long time, but not with pleasant impressions, but vice versa.
then we went to the neighboring "Vinnitsa" - it's tastier and cheaper, the dishes are hot, and not cooled down like in "Borscha". In "Vinnitsa" probably more than half of the vacationers from "Paradise" ate. Therefore, in "Borscha" it was always free and the morning dishes remained for dinner. On the 3rd day, we bought an excursion to Odessa (it saved us)... In the morning, as usual, we went to the beach but returned to the room early, it was not yet 11 am (to get ready by 1400). And then a “surprise” was waiting for us, we realized that we had someone! They began to check the bags - one was smeared with blood, when I looked at my suitcase I saw that the combination lock was broken, the suitcase was also smeared with blood (the thief got hurt when he broke the lock with my manicure scissors - he also broke them) no money! We've been robbed!! ! More precisely me, the rest did not have time because we arrived early. Management was immediately called. In general, the door was opened with a key (a neighbor saw this), when we walked along the corridor, we also met with the one
who robbed us, so they asked us to show us the recording from the camera at the entrance to the building, so that my neighbor and I could identify him and show the police. They agreed to show us the recording, they looked for it for a very long time (although we told them the exact time), then they called us to look and... exactly 3 minutes when the thief went down the stairs disappeared (time jumps exactly 3 minutes). From the other camera, the exact time that we named, where you can also see the thief, was never shown to us (we decided we just didn’t have time to cut it out). The actions of the administration - and no, no apologies, NOTHING, they even laughed at us and that's it. Yes, and their behavior and attitude to everything led us to the conclusion that they also steal (not by themselves, of course, but not without their help). They didn’t write an application, they were just afraid, we still had to live there for a week. The rest was spoiled and not even by the robbery itself (I understand it happens to everyone), but by the attitude of the employees.
An employee of the travel agency through which we traveled supported and helped us in every possible way (thank you very much to Irina). She asked to write a statement addressed to the director of the company with a description of everything that had happened. And she said that the director of "Paradise" did not even know what had happened. Only after that Igor spoke to us (he introduced himself as the director). It turns out that he is aware of everything and they even wrote a statement to the police (I wonder on whose behalf) and provided the police with a photo of the thief (And who identified him ?? ) and the case is under control of some boss - his very good friend! In general, as compensation, we were offered food in their cafe - we refused, because there were less than two days left to rest and we didn’t eat at their place. “Thank you”! As for the rest, the rooms were cleaned only if you ask, and then not the first time. The bed is changed on the 5th day, after being reminded and asked for the sixth.
Check-out at 12 o'clock and again a day with suitcases on the street or in the lobby of the main building. Service is all according to European standards!!!
I understand that others liked their vacation in Paradise, many go there for several years in a row. We will also remember it for a long time, but not with pleasant impressions, but vice versa.
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• 94
Rested at the base from 30.06-10.07. 2017. We went by bus from Minsk, the road is a bit tiring, we were 2 adults. A lot of families with children were traveling with us. Luckily, the children were practically not capricious and everyone kept steadfastly even at the border. Well done kids. Upon arrival at the base, I really liked the grounds, very well maintained.
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Rested at the base from 30.06-10.07. 2017. We went by bus from Minsk, the road is a bit tiring, we were 2 adults. A lot of families with children were traveling with us. Luckily, the children were practically not capricious and everyone kept steadfastly even at the border. Well done kids. Upon arrival at the base, I really liked the grounds, very well maintained. The rooms are simple but clean. We took it without air conditioning, there was a curtain, we met a couple, they showed us their room, they had a shower with air conditioning. We ate mostly not at the base, we walked along the embankment, a good cafe "at Alena" (in my opinion) not far from the market, very budget. In the dining room "Borsch" ate a couple of times - it was delicious. Liked the attitude towards tourists. They asked for all sorts of little things - they helped in everything. It is felt that money is being invested in the base, we took a walk and looked nearby - something is not right, very modestly. It is a pity that there is no pool on the territory, but you can go to the neighboring base. The sea is nearby, min 5 maximum walk, very convenient. Everything was really good, we'll be back next year.
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• 31
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