Do not book via swift money transfer is not seen immediately

Written: 11 july 2017
Travel time: 1 — 9 july 2017
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 3.0
Cleanliness: 4.0
Food: 10.0
Amenities: 6.0
The menu in the cafe is decent for this 5. The oatmeal is very tasty. Inexpensive. Beef stroganoff is just crazy. Especially together with spaghetti - real pasta is obtained. Comfortable beds. Stylish room interior.
There are many cons starting with booking. It would be better if the owners took reservations directly, otherwise we are tired of calling the reservation department, where only amateurs work. They cannot give a clear answer. The tube is not picked up for a long time. In general, I called Central for 120 USD. It's a pity. Attention! !! ! After booking via swift transfer, the money is 119 c. u. we couldn’t see for a long time, and we were already leaving, everyone was on our nerves, but they said come with a payment, we’ll decide everything and settle you. But it was dark. The pools are cold if it's hot outside, then more or less. And I would like it to be heated. The room is damp. They did not clean for 9 days, although I said 2 times. Forgetful. This money is not worth it. It is better to come and find accommodation on the spot - here it is not a problem at all. Of course, we went for the sake of the sea and just to be with the family, and you can always find something to complain about. And everyone has their own opinion. But we will not return here again, because. Administration does not care about customers. Better to Egypt. There is a service for 100 points, but so far we don’t want or are afraid to fly. Happiness to all !!! ! Sorry if I hurt your pride, just a little frayed nerves. Relax with pleasure and do not pay attention to the little things !!!! !
Translated automatically from Russian. View original