In July 2021 we had a wedding at the Grande Pettine restaurant. We booked a place and started preparing 6 months before the wedding. During this time, we talked with the administrator Natalia, at each meeting she wrote down all our wishes and requests, promising that they would all be taken into account, we also kept in touch by phone and communicated via viber.
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In July 2021 we had a wedding at the Grande Pettine restaurant.
We booked a place and started preparing 6 months before the wedding. During this time, we talked with the administrator Natalia, at each meeting she wrote down all our wishes and requests, promising that they would all be taken into account, we also kept in touch by phone and communicated via viber.
During the meetings, Natalia was friendly and gave advice from the experience of previous events.
Why we chose this particular place - location by the sea, beautiful territory, large capacity of guests (150 on the veranda), the possibility of holding an outdoor ceremony by the sea, and also, which was very important, a large number of parking spaces for our guests (we agreed that they would allocate 50 places)
2 days before the wedding, by prior arrangement, we brought drinks to the restaurant, and the administrator Natalia, with whom we had all the questions, told her over the phone at the moment that she was not in place, and that her partner Evgeny would meet us.
He met us, accepted what we brought, we asked him if everything was in order? he made sure everything was fine and everything was ready for our wedding.
Our whole team of organizers and we were sure that everything was according to plan.
Our long-awaited day has come. The outdoor ceremony at the restaurant was supposed to start at 16:00.
Having arrived at the territory at the indicated time, we, as a bride and groom, were shocked to see our organizers in sweat and dirt, who tried to restrain their emotions so as not to spoil our mood that day, to explain to us that the administration of the institution was not ready for the event , namely, practically nothing has been fulfilled from our agreements with the administrator Natalya, and Natalya herself is not in place and she does not answer calls, instead of her there is Evgeny, who knows nothing and shrugged his hands at all our questions, justifying that Natalya is not gave him no information, and when asked where she is, he does not answer.
Below is a summary of the shortcomings that caused inconvenience to the organizing team and ruined our wedding:
- the first thing that caught my eye was that the entire territory was packed with parked cars and there were almost no free places for our guests, not to mention the 50 promised ones; (Eugene, pretending surprise on his face, tells us that no one could promise us so many places, because on Saturday they have a lot of vacationers on the beach)
- construction was underway on the territory and there was an agreement that at least building materials and garbage would be removed if it was not completed by the day of our wedding, which did not happen;
- on the terrace where the outdoor ceremony was to be held, there should not have been palm trees in heavy tubs, as well as raspberry petunias hanging in pots in the tent of the establishment, they were not removed and our organizers cleaned them themselves, as this spoiled the concept of our decor;
- they promised that a freezer would be allocated for a cake that weighed 28 kg, but in the end, when it was brought a couple of hours before the wedding, they said that the camera was too small, they had to put the cake in the room under the air conditioner, hoping that it would not spoil;
- there were not enough textile napkins for the entire number of guests, although the restaurant knew perfectly well that we had 150 guests, and assured that there was enough for everyone;
- additional waiters were specially ordered (for each table) so that the service of guests was prompt, and also so that drinks in bright packages did not stand on the tables, spoiling the aesthetic appearance and covering the live floristry, as a result, when the tables were laid, the drinks were put on tables;
- during the evening there was a poor banquet service, the waiters were not near the tables, the guests served themselves;
- the serving of dishes was delayed, hot meat and cake were served at the same time, although the timing of the evening and the sequence of serving dishes were agreed in advance and the administrator knew about it;
- in addition to everything, the waiters had an untidy appearance, which immediately caught the eye of the guests.
- there were also many more minor flaws, which it makes no sense to write about, so as not to waste the time of those reading this review.
After the wedding, our organizer talked to the general manager Alexander. Having conveyed our comments and discontent about everything that happened at our wedding, in response there was rudeness and rudeness, as a result, Alexander sent our organizer. As a result, we realized that the administration of Grand Petin absolutely does not value its reputation, they took a lot of money and did not want to provide quality service. Anyone who is considering Grand Petin for events, be prepared that the administration will throw you without fulfilling their promises.
We booked a place and started preparing 6 months before the wedding. During this time, we talked with the administrator Natalia, at each meeting she wrote down all our wishes and requests, promising that they would all be taken into account, we also kept in touch by phone and communicated via viber.
During the meetings, Natalia was friendly and gave advice from the experience of previous events.
Why we chose this particular place - location by the sea, beautiful territory, large capacity of guests (150 on the veranda), the possibility of holding an outdoor ceremony by the sea, and also, which was very important, a large number of parking spaces for our guests (we agreed that they would allocate 50 places)
2 days before the wedding, by prior arrangement, we brought drinks to the restaurant, and the administrator Natalia, with whom we had all the questions, told her over the phone at the moment that she was not in place, and that her partner Evgeny would meet us.
He met us, accepted what we brought, we asked him if everything was in order? he made sure everything was fine and everything was ready for our wedding.
Our whole team of organizers and we were sure that everything was according to plan.
Our long-awaited day has come. The outdoor ceremony at the restaurant was supposed to start at 16:00.
Having arrived at the territory at the indicated time, we, as a bride and groom, were shocked to see our organizers in sweat and dirt, who tried to restrain their emotions so as not to spoil our mood that day, to explain to us that the administration of the institution was not ready for the event , namely, practically nothing has been fulfilled from our agreements with the administrator Natalya, and Natalya herself is not in place and she does not answer calls, instead of her there is Evgeny, who knows nothing and shrugged his hands at all our questions, justifying that Natalya is not gave him no information, and when asked where she is, he does not answer.
Below is a summary of the shortcomings that caused inconvenience to the organizing team and ruined our wedding:
- the first thing that caught my eye was that the entire territory was packed with parked cars and there were almost no free places for our guests, not to mention the 50 promised ones; (Eugene, pretending surprise on his face, tells us that no one could promise us so many places, because on Saturday they have a lot of vacationers on the beach)
- construction was underway on the territory and there was an agreement that at least building materials and garbage would be removed if it was not completed by the day of our wedding, which did not happen;
- on the terrace where the outdoor ceremony was to be held, there should not have been palm trees in heavy tubs, as well as raspberry petunias hanging in pots in the tent of the establishment, they were not removed and our organizers cleaned them themselves, as this spoiled the concept of our decor;
- they promised that a freezer would be allocated for a cake that weighed 28 kg, but in the end, when it was brought a couple of hours before the wedding, they said that the camera was too small, they had to put the cake in the room under the air conditioner, hoping that it would not spoil;
- there were not enough textile napkins for the entire number of guests, although the restaurant knew perfectly well that we had 150 guests, and assured that there was enough for everyone;
- additional waiters were specially ordered (for each table) so that the service of guests was prompt, and also so that drinks in bright packages did not stand on the tables, spoiling the aesthetic appearance and covering the live floristry, as a result, when the tables were laid, the drinks were put on tables;
- during the evening there was a poor banquet service, the waiters were not near the tables, the guests served themselves;
- the serving of dishes was delayed, hot meat and cake were served at the same time, although the timing of the evening and the sequence of serving dishes were agreed in advance and the administrator knew about it;
- in addition to everything, the waiters had an untidy appearance, which immediately caught the eye of the guests.
- there were also many more minor flaws, which it makes no sense to write about, so as not to waste the time of those reading this review.
After the wedding, our organizer talked to the general manager Alexander. Having conveyed our comments and discontent about everything that happened at our wedding, in response there was rudeness and rudeness, as a result, Alexander sent our organizer. As a result, we realized that the administration of Grand Petin absolutely does not value its reputation, they took a lot of money and did not want to provide quality service. Anyone who is considering Grand Petin for events, be prepared that the administration will throw you without fulfilling their promises.
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There are sun loungers on the beach, they give you a towel and a mattress when you call your room number. Good foot wash. Beautiful building. convenient to use the key card. There is a pier from which you can jump. There is a trampoline. Under the shore, surf constantly causes algae. Water is like vegetable soup.
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There are sun loungers on the beach, they give you a towel and a mattress when you call your room number. Good foot wash. Beautiful building. convenient to use the key card. There is a pier from which you can jump. There is a trampoline.
Under the shore, surf constantly causes algae. Water is like vegetable soup. No one even tries to trawl and rake them. It is extremely disgusting to enter the water from the shore. When I checked out of the room, the receptionist sent a person to check the condition of the room. I don’t know what they checked there, but later I remembered that in the bar-refrigerator I forgot my food for the trip. Lots in a package. And they didn't tell me anything about it. What then are they checking? Only the absence of microbottles in the bar for 200 UAH. ? Bed with broken slats. If you sit on it, you fall through. Yes, and the education of the staff is zero. It seems that for the season they recruited just anyone from the street.
Under the shore, surf constantly causes algae. Water is like vegetable soup. No one even tries to trawl and rake them. It is extremely disgusting to enter the water from the shore. When I checked out of the room, the receptionist sent a person to check the condition of the room. I don’t know what they checked there, but later I remembered that in the bar-refrigerator I forgot my food for the trip. Lots in a package. And they didn't tell me anything about it. What then are they checking? Only the absence of microbottles in the bar for 200 UAH. ? Bed with broken slats. If you sit on it, you fall through. Yes, and the education of the staff is zero. It seems that for the season they recruited just anyone from the street.
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• 18
Restaurant....Well, I wouldn't call it a restaurant, that's why such an assessment. Now in order: Beach. Cons: Smoking is allowed on the beach. Since there are many children, children are forced to breathe this stink. No smoking warning signs are almost invisible. The beach is open from 8 to 20. After 18 it is difficult to get towels (they close soon) From the pros of the beach: Clean, tidy.
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Restaurant....Well, I wouldn't call it a restaurant, that's why such an assessment.
Now in order:
Beach.
Cons: Smoking is allowed on the beach. Since there are many children, children are forced to breathe this stink.
No smoking warning signs are almost invisible.
The beach is open from 8 to 20. After 18 it is difficult to get towels (they close soon)
From the pros of the beach: Clean, tidy. There are sun loungers, mattresses, towels provided.
Hotel:
They don’t know how to close checks for a room (at a restaurant price of 180-250 hryvnia), they expect customers to walk around the hotel and to the beach with a wallet
Promised a week before check-in, at the end of the second day, it finally appeared in the room (there are beds, ok. But it's bad that there are a lot of gouging).
Settle in rooms with a broken lock....I understand that NOBODY noticed, I believe..... What did you expect?
Smelly air conditioners (air conditioners need to be cleaned at least once a year)
Restaurant
1. Learn to close checks for a room and do a normal room service (I understand that it will be hard for you with such a restaurant....but maybe it makes sense to disperse the builders from the kitchen and take the cooks? )
Stop talking about ants that "destroy the hotel" so you don't have room service
2. Related to question 1. But in the beach bar and restaurant, the calculation is "on the spot".
Therefore, on the territory of the hotel and on the beach you need to walk with cash. In the yarn bar, it seems that payment by plastic cards is impossible.
They also don't give fiscal checks (they don't give any)
3. Make a menu at the beach bar. Drinks menu - hang in a conspicuous place. It really does look a little more solid. I understand that "all ours" and a similar menu in a nearby restaurant....But... make a menu.
In the absence of checks (the desire to make checks) and the absence of a menu, when the waiter names the price, looking at the client, you begin to feel yourself in that very Odessa, the birthplace of Ostap Bender
4. Playlist..... I understand that the owner of the hotel or someone from the administration likes chanson. But....For serious establishments, chanson has no place in a restaurant.
5. Tell your restaurant chef what the food looks like.....Show him what the food looks like (even non-restaurant food)
Explain to him that oatmeal in dessert looks cute at a country wedding, and only at a country wedding.
They are not appropriate in tiramisu, strudel and ice cream (we tried everything and in the end decided that you are kidding or joking like that).
Potato "homemade" is not burnt fried potatoes (I don't really know what to call it and how you can manage to cook it disgustingly).
Tell the waiters about the rules for serving food....That desserts should be served before the main course... not a good idea.
Or, ideally, drive away these strange people who, by misunderstanding, work in a restaurant, and hire those people who have at least a minimal idea about the work of a restaurant to work in a restaurant.
6. Liquid soap in the toilets should not appear on the day the manager arrives, but always be there. Similar to toilet paper and hand wipes.
7. Since you have many children, hire one or two animators. To work incl. at breakfast. The equipment for the nursery was bought not the cheapest (well done), but ideally you need to work with it....
As a summary - the price is very high. This price can be paid with a really good level of service.
It makes sense to go if you need a hotel in the city of Odessa with its own beach, while the price is not important.
I won't come for the second time.
They work in gray: fiscal checks are issued only after a reminder. On the territory sometimes beggars from the thieves' gang "GIVE" hang around (or rest, or one of these thieves owns the hotel)
Now in order:
Beach.
Cons: Smoking is allowed on the beach. Since there are many children, children are forced to breathe this stink.
No smoking warning signs are almost invisible.
The beach is open from 8 to 20. After 18 it is difficult to get towels (they close soon)
From the pros of the beach: Clean, tidy. There are sun loungers, mattresses, towels provided.
Hotel:
They don’t know how to close checks for a room (at a restaurant price of 180-250 hryvnia), they expect customers to walk around the hotel and to the beach with a wallet
Promised a week before check-in, at the end of the second day, it finally appeared in the room (there are beds, ok. But it's bad that there are a lot of gouging).
Settle in rooms with a broken lock....I understand that NOBODY noticed, I believe..... What did you expect?
Smelly air conditioners (air conditioners need to be cleaned at least once a year)
Restaurant
1. Learn to close checks for a room and do a normal room service (I understand that it will be hard for you with such a restaurant....but maybe it makes sense to disperse the builders from the kitchen and take the cooks? )
Stop talking about ants that "destroy the hotel" so you don't have room service
2. Related to question 1. But in the beach bar and restaurant, the calculation is "on the spot".
Therefore, on the territory of the hotel and on the beach you need to walk with cash. In the yarn bar, it seems that payment by plastic cards is impossible.
They also don't give fiscal checks (they don't give any)
3. Make a menu at the beach bar. Drinks menu - hang in a conspicuous place. It really does look a little more solid. I understand that "all ours" and a similar menu in a nearby restaurant....But... make a menu.
In the absence of checks (the desire to make checks) and the absence of a menu, when the waiter names the price, looking at the client, you begin to feel yourself in that very Odessa, the birthplace of Ostap Bender
4. Playlist..... I understand that the owner of the hotel or someone from the administration likes chanson. But....For serious establishments, chanson has no place in a restaurant.
5. Tell your restaurant chef what the food looks like.....Show him what the food looks like (even non-restaurant food)
Explain to him that oatmeal in dessert looks cute at a country wedding, and only at a country wedding.
They are not appropriate in tiramisu, strudel and ice cream (we tried everything and in the end decided that you are kidding or joking like that).
Potato "homemade" is not burnt fried potatoes (I don't really know what to call it and how you can manage to cook it disgustingly).
Tell the waiters about the rules for serving food....That desserts should be served before the main course... not a good idea.
Or, ideally, drive away these strange people who, by misunderstanding, work in a restaurant, and hire those people who have at least a minimal idea about the work of a restaurant to work in a restaurant.
6. Liquid soap in the toilets should not appear on the day the manager arrives, but always be there. Similar to toilet paper and hand wipes.
7. Since you have many children, hire one or two animators. To work incl. at breakfast. The equipment for the nursery was bought not the cheapest (well done), but ideally you need to work with it....
As a summary - the price is very high. This price can be paid with a really good level of service.
It makes sense to go if you need a hotel in the city of Odessa with its own beach, while the price is not important.
I won't come for the second time.
They work in gray: fiscal checks are issued only after a reminder. On the territory sometimes beggars from the thieves' gang "GIVE" hang around (or rest, or one of these thieves owns the hotel)
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• 18
Grand Pettine 4* One of the worst hotels I've seen. There is no internet in the rooms, it is not on the beach either... only in the restaurant. There is no service from the restaurant to the room, there is simply nothing to order to the room at all, they will simply refuse you. For the reason, the guide was forbidden!! ! Asked to order tea in the room, also refused!! ! Breakfast is generally a big disaster, it just doesn't get worse! There are no buns, only black or gray bread.
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Grand Pettine 4* One of the worst hotels I've seen. There is no internet in the rooms, it is not on the beach either... only in the restaurant. There is no service from the restaurant to the room, there is simply nothing to order to the room at all, they will simply refuse you. For the reason, the guide was forbidden!! ! Asked to order tea in the room, also refused!! ! Breakfast is generally a big disaster, it just doesn't get worse! There are no buns, only black or gray bread. Fried eggs are either overcooked or they are taken out in small quantities, and you still have to wait 20 minutes. There are two coffee machines, one of them does not work. The food is not tasty at all, like in a Soviet canteen. People from the city come to the beach, and for those who live in the hotel you need to walk and look for a place for yourself. The rest was ruined! I asked for the phone number of the management, the administration - was refused, the information is classified! In general, everything is very terrible! ! ! Save on everything! ! And most importantly, they don’t look for any compromises at all, they don’t even try to improve the service !! !
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• 2
Let's start with the rooms: so all the rooms are promised with a sea view, BUT no one warned that half of the hotel is a pedestrian zone, and the other half with a sea view through the parking lot, i. e. cars are parked in front of the windows of the Suite room. All night long this is slamming of doors and exclamations of coming Odessans from the city, to the beach at the hotel.
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Let's start with the rooms: so all the rooms are promised with a sea view, BUT no one warned that half of the hotel is a pedestrian zone, and the other half with a sea view through the parking lot, i. e. cars are parked in front of the windows of the Suite room. All night long this is slamming of doors and exclamations of coming Odessans from the city, to the beach at the hotel. The beds in the suite are in such a state that the squeak is nothing compared to the fact that on the sofa bed (we arrived there with the children) the legs are down, the stomach is up, and the head is down again. The restaurant cooks deliciously, BUT if there is a corporate party, then they can forget about you for exactly 40 minutes, or even more. The beach is clean, but guests coming from the city smoke from all sides, which is very annoying when you are with children.
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• 4
The hotel definitely does not pull not on 5, not on 4 *. The beach is not badly equipped, but: the beach is dirty, there is no service, a drink from a restaurant in a glass cannot be transferred. There is no children's menu in the restaurant, the child was offered to feed the Olivier salad dressed with mayonnaise.
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The hotel definitely does not pull not on 5, not on 4 *. The beach is not badly equipped, but: the beach is dirty, there is no service, a drink from a restaurant in a glass cannot be transferred. There is no children's menu in the restaurant, the child was offered to feed the Olivier salad dressed with mayonnaise. The beds in the rooms are the worst. Parking right under the windows, all night the sounds of leaving and arriving cars. Air conditioners are noisy. In the toilet-bathroom: no bidet, rusty shelves. When some seminars are held at the hotel, tourists who come separately will be in the background. If this doesn't bother you, welcome.
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• 7
We rested at the weekend in Odessa, I thought - Ukraine, nothing interesting, but when we arrived at Grand Pettin, I realized how wrong I was. The hotel is very good, pleases with the service, its own beach and a large area. The rooms are chic, the restaurant cooks deliciously, every evening - the performance of some group, in general, we had a wonderful time.
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We rested at the weekend in Odessa, I thought - Ukraine, nothing interesting, but when we arrived at Grand Pettin, I realized how wrong I was. The hotel is very good, pleases with the service, its own beach and a large area. The rooms are chic, the restaurant cooks deliciously, every evening - the performance of some group, in general, we had a wonderful time. I recommend this hotel and rest in Odessa to everyone. Believe me, a good rest is guaranteed to you.
I express special gratitude to the service personnel for their excellent work.
I express special gratitude to the service personnel for their excellent work.
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• 2.5
• traveled 16 years ago
The hotel is wonderful, but it still needs some improvements: completion of construction, separate parking and I would like some kind of entertainment program, because. getting out of the hotel is very inconvenient and extremely expensive (taxi only). And the rest of the sea compensates for everything, and the hotel staff try to please.
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The hotel is wonderful, but it still needs some improvements: completion of construction, separate parking and I would like some kind of entertainment program, because. getting out of the hotel is very inconvenient and extremely expensive (taxi only). And the rest of the sea compensates for everything, and the hotel staff try to please.
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• 3.5
• traveled 16 years ago
Fall in love with Odessa right away! We traveled all over the coast, from Savignon to the city of Nikolaev. The mass of the most positive impressions!! ! We stayed for a couple of days at Grand Pettine. Beautiful hotel, right on the seashore, excellent room, beach with various attractions for both adults and children.
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Fall in love with Odessa right away! We traveled all over the coast, from Savignon to the city of Nikolaev. The mass of the most positive impressions!! ! We stayed for a couple of days at Grand Pettine. Beautiful hotel, right on the seashore, excellent room, beach with various attractions for both adults and children...
The caring staff of the restaurant surprised us immediately when they brought ice cream for dinner as the first dish from the order. To our call to bring ice cream for dessert, that is, the last one, he also reacted in a peculiar way, offering to put it in the refrigerator for now so that it does not completely melt. Then we waited for the administrator ...waited . . waited, and then they brought the bill, so, for a minute, for 2 servings of fish (one of which is from the microwave), very, very fried potatoes and the notorious ice cream for 600 hryvnia (3000r. )
From your own room you can see how the room service is going on (ordering food in the room). Charm! Big dishes with various flavors are carried by the waiters PAST!!!
Past you, because this service is of a single nature, available only to the owner, well, very VIP guests.
Even on the beach you can take a towel for 10 hryvnia (50r) - and all at a room rate of 5000 to 18000 rubles.
In addition, you will see vacationers who brought to the beach not only security, but also prostitutes. From their conversation on a nearby sunbed, you can learn about all the difficulties and delights of their work.
That color and charm of Odessa Grand Pettine spoiled. There is no soul and lightness of Odessa there. The atmosphere is heavy, dead. We ran away. There are hotels on the seashore, for example, on Lanzheron beach, where you will not only be brought everything to your room, but also to the sea and to the beach. An excellent restaurant "MIRAGE", they will feed you delicious food, cook it especially for you, even what is not on the menu, and in the evening they will give you a warm blanket. Have a nice holiday!
The caring staff of the restaurant surprised us immediately when they brought ice cream for dinner as the first dish from the order. To our call to bring ice cream for dessert, that is, the last one, he also reacted in a peculiar way, offering to put it in the refrigerator for now so that it does not completely melt. Then we waited for the administrator ...waited . . waited, and then they brought the bill, so, for a minute, for 2 servings of fish (one of which is from the microwave), very, very fried potatoes and the notorious ice cream for 600 hryvnia (3000r. )
From your own room you can see how the room service is going on (ordering food in the room). Charm! Big dishes with various flavors are carried by the waiters PAST!!!
Past you, because this service is of a single nature, available only to the owner, well, very VIP guests.
Even on the beach you can take a towel for 10 hryvnia (50r) - and all at a room rate of 5000 to 18000 rubles.
In addition, you will see vacationers who brought to the beach not only security, but also prostitutes. From their conversation on a nearby sunbed, you can learn about all the difficulties and delights of their work.
That color and charm of Odessa Grand Pettine spoiled. There is no soul and lightness of Odessa there. The atmosphere is heavy, dead. We ran away. There are hotels on the seashore, for example, on Lanzheron beach, where you will not only be brought everything to your room, but also to the sea and to the beach. An excellent restaurant "MIRAGE", they will feed you delicious food, cook it especially for you, even what is not on the menu, and in the evening they will give you a warm blanket. Have a nice holiday!
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• 6
I rested with my wife for 4 days on Independence Day. I liked it very much. Both the prices and the level of service are at the level of good Turkish hotels. Clean beach (own), excellent cuisine, 20 minutes drive to the center.
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I rested with my wife for 4 days on Independence Day. I liked it very much. Both the prices and the level of service are at the level of good Turkish hotels. Clean beach (own), excellent cuisine, 20 minutes drive to the center.
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• 1.5
