Modern hotel with an initial level of service

Written: 22 february 2016
Travel time: 13 — 14 february 2016
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children; For recreation with friends, for young people
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 4.0
Cleanliness: 7.0
Food: 9.0
Amenities: 6.0
The hotel opened in August 2015. In Skhidnytsia there is a hotel with the same name, but 4 stars. Many heard information from acquaintances, so they decided to go.
We started, as now, the purchase of any services or goods, from Google.
The phone numbers listed on the site did not match. I have not met a 5-star hotel where the phone is not picked up. The employee called back the next day, asked for a prepayment for one night of accommodation on the account number in PrivatBank. I had to use the services of P24.50 kopecks. commission and subscription sent.
Several families were traveling, one bill did not come to the e-mail, they called back, the girl picked up the phone and said that today she has a day off, call the reception. Here are 5 stars, but this is just the beginning.
Management still needs to work on organizing a meeting of guests at the reception, for this a big minus. At the settlement require payment for the entire period of residence and 2000 UAH.
guarantee fee.

The impression is that getting to a Soviet hotel, or a provincial trio. Paid on arrival by Privatbank station wagon, and returned the deposit on departure in cash. Such a mini obnal center will come out without private 4%.
The hotel is all "rich", good plumbing, furniture, everything new. The area is not very convenient. Starting with the reception, you drive not under the entrance, but somehow from the side, you can feel the difference in relief.
The hotel is built like in a pit. According to workers, in its place was once a lake. Therefore, rooms should be taken only on the upper floors, preferably odd. Paired rooms overlook the parking lot, the view of the window can be seen in the photo. You will not see this in advertising photos. In the middle of the hotel there will be two village houses with barns, clothes are dried on laces. Probably their owners announced such a price that they wanted to buy cottages in Kyiv instead.
Elevators are small, inconvenient.
We must pay tribute to the architects, the hotel is planned so that guests in bathrobes do not go through the reception. But looking at the layout near the recipe with tank tops, it would be better if guests went in bathrobes : )
The spa is just great, also a nice children's room. The only downside to being in the basement, the beauty outside the window is not visible.
For food you should put 5 plus. There is only an option with three meals a day, a table is fixed for guests, you do not need to run to look for a free one.
Near the hotel there are 18 wells, you can walk on a paved road with lighting. The hotel itself also has a pump room with mineral water.
For the day the price was 2200 per room, now I see the price raised to 2700.
The spa has a bar, but you can pay there in cash (get out of swimming trunks) or a deposit card (not at the expense of pledged 2000 UAH, and you need to pay extra).
You can't just write down the number and pay when you leave.
At eviction the employee of a reception on a walkie-talkie at the client gives the command to the maid to make "shmon" numbers. The eviction policy in each room states that guests may be allowed to rummage in their bags and return stolen towels and bathrobes.

Somehow all this needs to be done not so openly.
A summer swimming pool, water slides and an equestrian arena are being built on the territory. If all this is launched by the summer and the price is not raised, the influx of customers will be ensured.
In general, the impression of the hotel is positive, there is a desire to visit it again.
Translated automatically from Ukrainian. View original