Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms:
7.0
Service:
6.0
Cleanliness:
7.0
Food:
7.0
Amenities:
8.0
Tustan, the hotel complex in which we stayed for the action, not without incident (with a coupon in them there were no places for the date we needed, and for the full price there are several to choose from. Such nonsense). The spa is great: the pool (small) but it is, with a large pile of different massages, Finnish sauna, steam, infrared, Jacuzzi, bath, all at the expense of accommodation. Room, we had a suite or junior suite, definitely not standard) beautiful, elegant, everything is selected, paintings, even chairs on the balcony plastic but as if wicker) orthopedic mattress, many pillows and featherless pillows, curtains that make almost night darkness Freymouth would appreciate b)), towels, bathrobes, toothbrushes, razors, hats, nail files, shampoos, gels, sewing kits. My parents still had a bidet and scales. But probably something with ventilation, because the room constantly smelled of food.
There was a lack of water and light cozy European restaurant several times, food is good but could be better than more than 200 UAH per person per day. peaches There was also a so-called buffet, but it is more like toilet accessories (raisins, eggs, honey, crackers, croissants). the hotel is delicious, the portions are large, the waiters are gentle.
The hotel area is small, but there is a small playground, trampoline, barbecue stove, gazebo and table tennis, ie used to the maximum. Service: the girls at the reception are gentle, smiling, especially Maryanka), which can not be said about the medical center. I witnessed a situation when an employee registered a hotel resident for the procedure, the latter did not understand her native language, did not know what her last name was, but we were not at the summit. Ms. Khrystyna is always gloomy, returns to her colleague and makes such a face that the client blushes, then angrily, without explaining, feeds again P-R-I-Z-V-I-Shch-E! The Gestapo.
Room service is good, as written in the instructions replaced towels, bedding, but for some reason did not wash the glasses and did not replenish stocks of shampoos and gels (apparently this policy).
The reaction to force majeure is frightening, on the first day the glass in the shower room fell in the parents' room, the glass was tempered (tempered), the fasteners flew off, my mother was in the cabin. God took away from the tragedy, there was a piece of glass in his leg and fear for three days. Taught by such events, I inspected my bathroom and oh, so our fasteners also flew off, the master ran and pulled up all the rollers, and then the maid called herself. All my attempts to prove that we are the injured party ended in nothing, more precisely - UAH 1.300 and my mother's hysteria. The biggest argument of the administration of the statement - "I was not there, I do not know anything, pay for damage to hotel property. You want me to pay, if everyone breaks the numbers, we'll close!
"That is, be prepared, if the ceiling in your room falls, you will pay for it, and if you can no longer, the bill of condolences will be sent to your family.
There was a lack of water and light cozy European restaurant several times, food is good but could be better than more than 200 UAH per person per day. peaches There was also a so-called buffet, but it is more like toilet accessories (raisins, eggs, honey, crackers, croissants). the hotel is delicious, the portions are large, the waiters are gentle.
The hotel area is small, but there is a small playground, trampoline, barbecue stove, gazebo and table tennis, ie used to the maximum. Service: the girls at the reception are gentle, smiling, especially Maryanka), which can not be said about the medical center. I witnessed a situation when an employee registered a hotel resident for the procedure, the latter did not understand her native language, did not know what her last name was, but we were not at the summit. Ms. Khrystyna is always gloomy, returns to her colleague and makes such a face that the client blushes, then angrily, without explaining, feeds again P-R-I-Z-V-I-Shch-E! The Gestapo.
Room service is good, as written in the instructions replaced towels, bedding, but for some reason did not wash the glasses and did not replenish stocks of shampoos and gels (apparently this policy).
The reaction to force majeure is frightening, on the first day the glass in the shower room fell in the parents' room, the glass was tempered (tempered), the fasteners flew off, my mother was in the cabin. God took away from the tragedy, there was a piece of glass in his leg and fear for three days. Taught by such events, I inspected my bathroom and oh, so our fasteners also flew off, the master ran and pulled up all the rollers, and then the maid called herself. All my attempts to prove that we are the injured party ended in nothing, more precisely - UAH 1.300 and my mother's hysteria. The biggest argument of the administration of the statement - "I was not there, I do not know anything, pay for damage to hotel property. You want me to pay, if everyone breaks the numbers, we'll close!
"That is, be prepared, if the ceiling in your room falls, you will pay for it, and if you can no longer, the bill of condolences will be sent to your family.
Translated automatically from Ukrainian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Excellent hotel
- Unpleasantly impressed!
- The boorish attitude of the pool worker
- Great hotel for a relaxing holiday
- Very satisfied with everything
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