– bathroom – everything is falling apart, the shower is leaking and if you do not put a rag the water runs into the corridor, you sit on the toilet and it walks like a rock under you, the cistern sometimes works and sometimes does not, the cold water is the color of coffee without milk, and the hot one is slightly warm.
– the lining is swollen, the baseboards are falling off, the mattresses are old, the blankets stink of urine.
– the area around the house is dirty, the garbage is taken out every 3-4 days, there are hills of trees where they were cut and thrown there, no one collected the mowed grass, there is water in the pump room sometimes there is not, but sometimes with some impurities.
– the playground is a house that is falling apart, spinning tops from the USSR times that do not work, metal structures are also lying around in the sanatorium and the management does not give a damn about everything.
– the gym has sharp guides sticking out of the walls that can easily injure you, not a single normal ball (deflated, punctured, thrown into the trash), metal tennis tables are standing on the street, my peers, there are no balls from those days, you have to buy them.
Even on the 5th day when we were moved to another room where there was supposed to be hot water, nothing changed. The next day the sun came out and it turned out that there was a wasp nest right above our front door, and we had to help kill them, I recommended blowing out the foam, they did, but they left a bunch of mounting foam on the threshold, so clean it up after yourself, so no, I scraped the foam off the threshold. There is nothing to do there, a taxi to the city costs 100-150 UAH, or a 20 min. walk, there are no shops closer. Everyone who arrived is dissatisfied (and this is not surprising). The only plus is that it's quiet and surrounded by forest, but that's not the fault of the resort staff. Don't go there under any circumstances, it's better to live in a tent in the forest.
Upon arrival, it turned out that the promise was made by people who do not influence anything at all and can only smile sweetly.
So they tried to extort UAH 2.500 for my wife's treatment. What is the treatment if I come for psychological rehabilitation? Then they tried to prove that I had to buy at least three more days of living out of my own pocket. When I promised to get out at all, the situation somehow shook and we were given the keys to the room.
Thus, the settlement lasted more than four hours.
Psychological rehabilitation turned out to be even better: a psychologist from the Geneva sanatorium came for the weekend. And I talked to everyone for almost an hour. This is it. That is in general!
Although, according to the reports that the sanatorium handed over to the Social Security Administration, the psychologist took my hand immediately upon arrival and did not let me go until I left. The reports include 40 hours of work with a psychologist.
The business of the sanatorium is not rest or treatment.
The sanatorium's business is to launder public funds, and it is desirable that the victim leave much earlier. In order to, so to speak, save.
And the victims really leave earlier: bungalows (as in seaside resorts) are absolutely not adapted to the cold season. Sleeping in a sweater? And how else? Internet and mobile communication? No, I haven't heard. There is Wi-Fi near the reception. Life at the advanced level. We do not get used to it, wives are much worse.
I ran away as soon as the kidney stones began to move: there is nothing better than enduring such pain in a cold room.
Maybe it was cool in the summer, forest, mushrooms and so on. This is a disastrous place for autumn. I do not advise. What will happen in the winter, I do not even want to guess.
I appeal to all state employees - you have the opportunity to choose a normal, modern institution. Do not go to Konovalia, where in three days you will dream of escaping. It's not worth it.
1. The rooms are cold, for ten days the room was cleaned 2 times, and you can’t call it cleaning.
2. There is not enough staff, you will not find anyone at night, there is no one to help you. Cellular communication and Wi-Fi are available in several places on the territory.
3. The pump room works every other time, unsanitary conditions.
4. The food is disgusting, there is no choice, a change (where the waitress Oksana is), thanks to them, out of nothing they tried to improve our food.
5. There are no shops on the territory. You can't find drinking water, you have to go to Truskavets for it.
6. Delivery to the city is poorly organized. The fare on a broken bus is 25 UAH. in one direction (and this is for 3 km of travel).
7. There are no medical procedures, physical procedures work partially.
Decide for yourself whether it is worth going here. I do not recommend to anyone.
When we arrived at the settlement, we were told at the reception first to go to the director to write us a ticket)), the director began to convince us that all the above services are mandatory, and the prices he announced to us differed significantly .
those who were offered to us by the administrator, in the office of this "director" we started a scandal and I explained to him that this is not the first year I work in tourism and we will not do that, because if payment for some services is mandatory, they warn about it in advance, he said that ok, then without any surcharges, but before the New Year our mood was already spoiled.
The main thing - the room ...here I have no words, the room the size of the bathroom, although it was written that the double standard, 30 square meters. m with a balcony, we began to persuade that we booked another room, etc.
I did not have a printed confirmation of the number, and to go online, unfortunately, was not possible, lifecell mobile network is not available throughout the hotel, and wi-fi is only at the reception, we were not ready for that either. With attention to ourselves, we left here, the money to us, of course, no one returned and did not apologize.
In our room there was 1 single bed, 1 towel and how were we supposed to accommodate both in such conditions? There was no toilet paper in the bathroom, clean, yes, yes, no one removed the bucket of used paper, the shower is a separate topic.
Save your nerves and dignity and do not spoil your vacation in the sanatorium Lily of the Valley.
Comfortable rooms to stay. There are recreation areas. Normal food Large selection of FREE treatment procedures included in the price of the tour. Very polite and professional staff. I would especially like to thank such people: Lyubov Nikolaevna - the attending physician, Mikhail - the massage therapist, Olga - the procedural nurse, Mariyka and Svetlana - the nurses on duty. I will definitely come back to this resort.
3-course food, porridge, steamed meat, vegetables, fruits, fish, oil, rolls, tea, stop ...I liked it. Devices are not the highest class). There are no shops on the territory, so you need to take everything with you (half an hour walk through the woods to the city). Pump room on the territory, but the water is not very full (they say that's enough). There is a gym. The salt room is not as effective as for me. During my time, many staff members were either on leave, on sick leave, or laid off. They have problems with this. Standards of working with the client at a low average level, but again, who is looking for what and for how much
needs. Of course, we always have a choice - to pay twice as much and go to a high-class sanatorium. I organized my stay so that I am satisfied. Have a good rest and treatment!
This terrible place exists only due to the good medical staff, which is still miraculously kept there. The director needs to keep his hands on his ears that ruined such a beautiful place, this is a man who is not interested in anything in the sanatorium except yelling at the cats that shoot them because those foods are eaten in the kitchen. And I wonder how those cats still keep from such disgusting food! It is as if the chefs are competing how to cook so that today was even scarier than yesterday. (Two changes - and one still somehow does something human).
With absolute unpretentiousness and, as they say, omnipresence, there is such a dish that people who really have no other choice can do, because you can't go to the city, and not everyone can afford to walk 3 kilometers on foot. Very rarely to the tarpaulin as boots porridge add the smallest piece of something from the offal - liver or kidneys, meat or fish and do not dream of. For the first course give porridge only diluted with water - it is served as soup. The special needs of diabetics are not taken into account.
The rooms are very cold, because the good heating is turned on only when the authorities in the sanatorium, in the evening and on weekends it is turned off altogether. Warm water is not always, and even cold water was turned off several times for half a day. The burnt-out light bulb to be replaced - this procedure took more than a day, and it is necessary to go to look for the electrician who is drunk drunk who interferes with it to work.
Dear people, do not be tempted to take a free ticket from social insurance or whatever, hoping that you will somehow endure. And to go there at their own expense, God forbid!