Pros and cons of the sanatorium Crystal

Written: 18 january 2020
Travel time: 11 — 25 november 2019
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 4.0
Cleanliness: 4.0
Food: 4.0
Amenities: 6.0
My husband and I decided to go to a sanatorium to improve our health. I decided to write a review later, in order, as they say, to cool down and adequately evaluate our stay at the Crystal sanatorium:
Location: good, on a mountain overlooking the park (beautiful, clean, hand-fed squirrels and birds), within walking distance of the center (beautiful and cozy place). For those who get by train - from the station to the sanatorium minibus, taxi 70-80 UAH, if "easy", then walk 15 minutes.
Hotel: normal, in the pump room, excursions.

Dining room: in the building, there is a common table and buffet. We were in common. Normal dietary food, you will not be hungry. If vacationers expect food like in Egypt, then this will not happen, this is a sanatorium and dietary food, then what is needed for a sanatorium. I didn’t like the fact that the pot with the “first” and the kettle are put one on 2 tables. And you, like, apologetically, approach the next table with a bowl of soup. It's annoying and annoying! Is it really impossible to buy more pots and kettles! It's elementary!
Treatment: the medical building is located separately but there is a covered passage, 8-10 minutes and you are there in the winter and without a jacket. We had a package 'accommodation, food, treatment' BUT! A certain amount is allocated for treatment per day, which is enough for about 5 procedures per day. I wanted to buy some more but it turns out it's so difficult! I note that every year I go to sanatoriums for 15 years, to different ones, but I have never seen anything like this! Huge bureaucracy for receiving paid procedures! Strange even! Does the sanatorium really need extra money?
Room: HORRIBLE!! ! Crooked beds, doors fall out in bedside tables, windows and a balcony door have not changed since the construction of the sanatorium, there is not even a pallet in the bathroom, you take a shower standing just on the floor and the washbasin and toilet are all wet, there are no curtains. In the room up to 20 degrees. I took a hot shower 7 times throughout the day just to warm up and stop shivering. Slept in two sports shorts and four sweaters! We bought a sheepskin blanket and it became warmer to sleep. Husband taped the windows. Once they changed the number but it turned out to be an awl for soap.
It's a shame that the condition of the rooms blocked all the good things, the mood and the rest were spoiled. You can't buy tickets in advance. Better on the spot, but pay after you see the room! We wanted to pay up but at the reception they said that just buy another room. Some nonsense! Better choose another resort!
Translated automatically from Russian. View original