Nice hotel but some issues

Written: 28 september 2014
Travel time: 7 — 17 september 2014
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 7.0
Cleanliness: 7.0
Food: 5.0
Amenities: 5.0
In general, I liked the hotel. Many thanks to all the staff! I will describe it in a little more detail.
The “unique location”, as they say in the advertisement, consists only in the fact that it is located on the edge of the forest, but very close to a busy road and residential buildings. The hotel area is very small. From the side of the entrance, it is almost completely absent (not counting the parking lot). From the side of the forest, there is a small quiet area with green grass and a tiny piece of forest with a few trees with a playground. The territory from the side of the forest is fenced. The unique location of the hotel will be only if the owners clean a piece of the adjacent forest, make health paths for walking, benches. The hotel is located very close to the railway station, so the cost of the transfer is 50 UAH - this is not a reasonable overpriced price. With things you can walk from the hotel to the station in 20 minutes. calm step. True, it is better to walk in this direction : )
We were settled very quickly, in 10 minutes, we were escorted to the room, on the way explaining the daily routine and so on. Half an hour later we were already at lunch and at the doctor's appointments (on Sunday! ).

The room was exactly like the photo on the hotel website. It is best to take rooms on a higher floor: the panorama of the city or the forest is beautiful, away from the noise of the hood and city noise. There is hot water in the room. The towel dryer gets hot. Fan - works. But I'll tell you about the hair dryer separately. If you are styling, take your hair dryer with you, because styling with a small hair dryer or with very hot or lukewarm air is problematic. Moreover, the hair dryer works if the power button is pressed by hand. This is extremely inconvenient. Towels are changed upon request if placed on the floor. Cleaned up every day. The room has everything you need. Pillows would need to be changed - they have already gone astray. And for two adults, not small people, one blanket is not enough.
“Gourmet cuisine”, as the poster in the hotel lobby says, is a buffet with dishes, plus or minus, similar to home cooking. The restaurant doesn't look like a restaurant at all. This is the dining room. The kitchen is the weakest point of the hotel. In principle, we found what to eat, some dishes were delicious, some were absolutely not. Do not write that she is exquisite! Mashed potatoes, which do not look like mashed potatoes (dry, lumpy) and jelly from concentrate, cannot be either restaurant or diet food. In general, the staff in the restaurant hall is very friendly and try to take into account requests and comments, for which many thanks to them. But something needs to be done about food preparation…. And at least wash and mend chair covers. . . For people with frequent exacerbations of gastrointestinal diseases, we can say that this food is not suitable. The room has conditions for its "cooking".
Treatment. The hotel has its own honey. Centre. Equipment is new and good. Nurses and doctors are attentive. No cons found here. Very nice place without queues everything is scheduled on time. They bring healing water. Probably better to go to the pump room. The pump room is about 15 minutes walk from the hotel.
Translated automatically from Russian. View original