Came with a friend on the recommendation of a friend. Moreover, we have never been to Ukraine (we are from the Baltic States), having traveled all over Europe. All of a sudden I liked it. Both the doctors and the staff, the procedures, the attitude, the food in the canteen is excellent (favorably different from the European one), though the first couple of days I personally was in shock, but then I realized that this is what I need.
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Came with a friend on the recommendation of a friend. Moreover, we have never been to Ukraine (we are from the Baltic States), having traveled all over Europe. All of a sudden I liked it. Both the doctors and the staff, the procedures, the attitude, the food in the canteen is excellent (favorably different from the European one), though the first couple of days I personally was in shock, but then I realized that this is what I need. Many thanks to our doctor Tatyana Stanislavovna Sarancha, she is very attentive and competent. The nurses were just as good. Excellent responsive Svetlana, responsible for the cleanliness of our room. The only inconvenience is that we do not speak Ukrainian, knowing three languages - Russian, Latvian and English, and when they speak Ukrainian quickly, misunderstanding arose, we had to ask again and explain to almost everyone that we are from the Baltic states, many (all of the doctors) switched to Russian no problem, but some continued to speak Ukrainian language. By the end of the term, we understood almost everything and even tried to answer in Ukrainian too. But I think that in order to attract foreign tourists, it would not hurt to be more tolerant of those who do not understand, because when it comes to health, you want to understand all the nuances. Or have an interpreter on staff if necessary (unwillingness to communicate in Russian with guests).
In general, the impressions are very positive. I put 10 points and plan to visit in the autumn of the same year. I recommend.
In general, the impressions are very positive. I put 10 points and plan to visit in the autumn of the same year. I recommend.
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• traveled 7 years ago
Good employees, terrible management. A WASTE OF TIME AND MONEY, HARASSING, humiliation and humiliation I apologize if there are grammatical errors, Russian is not my language, but I will try. Before I get into the facts, I want to thank all the cleaners, canteen workers, security guards, nurses and doctors for their work, caring for people, friendly attitude towards people.
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Good employees, terrible management.
A WASTE OF TIME AND MONEY, HARASSING, humiliation and humiliation
I apologize if there are grammatical errors, Russian is not my language, but I will try.
Before I get into the facts, I want to thank all the cleaners, canteen workers, security guards, nurses and doctors for their work, caring for people, friendly attitude towards people. Given that they do all this for a microscopic salary, well, just a low bow to them.
Unfortunately, all the efforts of these wonderful people are reduced to zero and even to a negative result by terrible management. The management has absolutely no skills, knowledge in how to run a resort and hotel business, and most importantly, that the management is completely unwilling to learn this or even delve into it. Everything is based on some kind of violence against the individual and the global humiliation of any human dignity. And in case of disobedience or dissent, then immediately to repression. I felt that I was in the 37th year emotionally and also in terms of comfort.
Let's move on to the facts.
LINENS
- change every two weeks
TOWELS
- give two, small and medium, also change every two weeks. Dry your face, ass, legs, arms and body with the same towel. Yes, and on water procedures you will not be given towels, bring the same. Now it will be for procedures.
WASH
- there is nowhere to wash your one magic towel, washing machines are not provided. But they will give you a basin for hand washing, but the powder is yours. There is also nowhere to dry, it is also not provided, hang it in the room and it all dries for days and never dries, because you have to use these towels again.
FOOD
- good and varied products are used, but all this is mixed together like mush for piglets and it also tastes like slop. From the same products you can cook wonderful food and diet, but you have to want to learn this from other peoples who knows how, but the management has no desire to do something.
ENTERTAINMENT
- this is simply not there, you have to go to other hotels. No cafe, no music, nothing
RECEPTION
- absolutely not. A lady sits alone behind the wall, as if punished, looks out the window. She has no phone, no computer, no rights to do anything. A guard sits nearby, but he is useful, he guards and can give advice on various issues.
REGISTRATION
- this is a complete mockery of the person. In my worst nightmare, I could not imagine that such a thing still exists. They are forced to go to different offices, collect some signatures and deliver some papers. And there are important people sitting there and you seem to serve them, as if asking them for mercy, although in fact they should serve you for your money. It's not free, someone pays for everything. So why do you have to pay to be chased from office to office? And then you have to go to the cashier, but do not hope this is the end, no, now you need to spread the papers from the cashier to the offices. And all these bureaucrats work according to their own schedule and you have to spend hours to adjust to their schedule and sit in line to give money. And in the evenings, Saturdays and Sundays, no one works at all. I can’t imagine coming to the hotel, and they have a day off or everyone has already left. Absurd. As it is done in the world, he came in, asked, gave the money and went into the room, and who should carry it and sign the client should not worry.
TREATMENT
- I got the impression that there are more people than medical opportunities and therefore procedures are prescribed every other day, it seems like something is being done. But in fact, it’s all somehow necessary to knock out and almost fight for it, in general, as if in battle and not on vacation. Poor organization of treatment. And don't forget to bring your same dirty towel to the water procedures, they don't give towels there. Yes, and for the foam your glass.
MANAGEMENT
- no one will apologize for the inconvenience caused, but on the contrary, they will begin to humiliate and threaten. Some kind of hopeless humiliation of human dignity in everything, absolutely in everything and for everyone, including vacationers and working staff. Ugly management of the resort, you feel like something between a prison and a concentration camp and not on vacation.
For the fact that I asked for a towel, four people came to my room with an investigation why I needed a towel, why I put dirty towels on the floor (and where to put them? ) for the cleaning lady to take away. They barged in unceremoniously, without permission, without warning, in a boorish way and shook the rights for asking me to change the towel. Conducted a whole investigation of how I use towels. For such behavior, an employee in any country will be immediately fired, and before the evening he will be sued for bullying and rudeness and violation of personal space.
A WASTE OF TIME AND MONEY, HARASSING, humiliation and humiliation
I apologize if there are grammatical errors, Russian is not my language, but I will try.
Before I get into the facts, I want to thank all the cleaners, canteen workers, security guards, nurses and doctors for their work, caring for people, friendly attitude towards people. Given that they do all this for a microscopic salary, well, just a low bow to them.
Unfortunately, all the efforts of these wonderful people are reduced to zero and even to a negative result by terrible management. The management has absolutely no skills, knowledge in how to run a resort and hotel business, and most importantly, that the management is completely unwilling to learn this or even delve into it. Everything is based on some kind of violence against the individual and the global humiliation of any human dignity. And in case of disobedience or dissent, then immediately to repression. I felt that I was in the 37th year emotionally and also in terms of comfort.
Let's move on to the facts.
LINENS
- change every two weeks
TOWELS
- give two, small and medium, also change every two weeks. Dry your face, ass, legs, arms and body with the same towel. Yes, and on water procedures you will not be given towels, bring the same. Now it will be for procedures.
WASH
- there is nowhere to wash your one magic towel, washing machines are not provided. But they will give you a basin for hand washing, but the powder is yours. There is also nowhere to dry, it is also not provided, hang it in the room and it all dries for days and never dries, because you have to use these towels again.
FOOD
- good and varied products are used, but all this is mixed together like mush for piglets and it also tastes like slop. From the same products you can cook wonderful food and diet, but you have to want to learn this from other peoples who knows how, but the management has no desire to do something.
ENTERTAINMENT
- this is simply not there, you have to go to other hotels. No cafe, no music, nothing
RECEPTION
- absolutely not. A lady sits alone behind the wall, as if punished, looks out the window. She has no phone, no computer, no rights to do anything. A guard sits nearby, but he is useful, he guards and can give advice on various issues.
REGISTRATION
- this is a complete mockery of the person. In my worst nightmare, I could not imagine that such a thing still exists. They are forced to go to different offices, collect some signatures and deliver some papers. And there are important people sitting there and you seem to serve them, as if asking them for mercy, although in fact they should serve you for your money. It's not free, someone pays for everything. So why do you have to pay to be chased from office to office? And then you have to go to the cashier, but do not hope this is the end, no, now you need to spread the papers from the cashier to the offices. And all these bureaucrats work according to their own schedule and you have to spend hours to adjust to their schedule and sit in line to give money. And in the evenings, Saturdays and Sundays, no one works at all. I can’t imagine coming to the hotel, and they have a day off or everyone has already left. Absurd. As it is done in the world, he came in, asked, gave the money and went into the room, and who should carry it and sign the client should not worry.
TREATMENT
- I got the impression that there are more people than medical opportunities and therefore procedures are prescribed every other day, it seems like something is being done. But in fact, it’s all somehow necessary to knock out and almost fight for it, in general, as if in battle and not on vacation. Poor organization of treatment. And don't forget to bring your same dirty towel to the water procedures, they don't give towels there. Yes, and for the foam your glass.
MANAGEMENT
- no one will apologize for the inconvenience caused, but on the contrary, they will begin to humiliate and threaten. Some kind of hopeless humiliation of human dignity in everything, absolutely in everything and for everyone, including vacationers and working staff. Ugly management of the resort, you feel like something between a prison and a concentration camp and not on vacation.
For the fact that I asked for a towel, four people came to my room with an investigation why I needed a towel, why I put dirty towels on the floor (and where to put them? ) for the cleaning lady to take away. They barged in unceremoniously, without permission, without warning, in a boorish way and shook the rights for asking me to change the towel. Conducted a whole investigation of how I use towels. For such behavior, an employee in any country will be immediately fired, and before the evening he will be sued for bullying and rudeness and violation of personal space.
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• 56
Rested family with children (12 and 2 years). I have a lot of experience in traveling both in Ukraine and around the world. I have not been to sanatoriums for 10 years, I arrived and was disappointed. Scoop! This gesture is simple! Starting with a settlement that looks more like circles of hell! Go to such and such an office, they will count it, then to the cashier, then to another office, they will give coupons there, then to nurse No.
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Rested family with children (12 and 2 years). I have a lot of experience in traveling both in Ukraine and around the world. I have not been to sanatoriums for 10 years, I arrived and was disappointed. Scoop! This gesture is simple!
Starting with a settlement that looks more like circles of hell! Go to such and such an office, they will count it, then to the cashier, then to another office, they will give coupons there, then to nurse No. 1, No. 2, then to the dining room... What is this? Am I a runner? Go to your own offices, wear your coupons! I paid and I want to go on vacation, and not rushing around the offices, while this route is not obvious, you feel your worthlessness at every step, you seem to interfere with the staff to work, live, and in general, why are you pinned down?
Food. . . It's not food. It's a disgusting slimy thing. Each piece of food must be swallowed with an effort of will. Meat? No, we haven't heard. Vegetables? Here's 10 grams for you! Why aren't you satisfied? Do you know what our salary is?
By the way, about zp. I am sincerely sorry that the staff does not receive decent pay for their work, BUT I paid as much as they asked! I want food and service, not whining. Bad pay? Strike, quit, but don't complain to vacationers!
There are no complaints about the medical corps, except for the outdated system for prescribing procedures. As in 1992, as a child, I went with a book and took notes in every office, so now. OMG! Because of this, everything is complicated, the massage therapist should be distracted from customer service and delve into when you are recorded, and this is wrong. There is a reception, let the sister bring it in, distribute all the procedures herself. In short, oh
The location of the resort is excellent. City center, close to everything.
Starting with a settlement that looks more like circles of hell! Go to such and such an office, they will count it, then to the cashier, then to another office, they will give coupons there, then to nurse No. 1, No. 2, then to the dining room... What is this? Am I a runner? Go to your own offices, wear your coupons! I paid and I want to go on vacation, and not rushing around the offices, while this route is not obvious, you feel your worthlessness at every step, you seem to interfere with the staff to work, live, and in general, why are you pinned down?
Food. . . It's not food. It's a disgusting slimy thing. Each piece of food must be swallowed with an effort of will. Meat? No, we haven't heard. Vegetables? Here's 10 grams for you! Why aren't you satisfied? Do you know what our salary is?
By the way, about zp. I am sincerely sorry that the staff does not receive decent pay for their work, BUT I paid as much as they asked! I want food and service, not whining. Bad pay? Strike, quit, but don't complain to vacationers!
There are no complaints about the medical corps, except for the outdated system for prescribing procedures. As in 1992, as a child, I went with a book and took notes in every office, so now. OMG! Because of this, everything is complicated, the massage therapist should be distracted from customer service and delve into when you are recorded, and this is wrong. There is a reception, let the sister bring it in, distribute all the procedures herself. In short, oh
The location of the resort is excellent. City center, close to everything.
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• 27
Been there many times already. I would not say that it is very budgetary, the average price category. Friendly staff and convenient location. But this year was very disappointed with the food. I am not a gourmet and I understand that the dietary table with pickles is not extensive, but I have not seen such slops that I tried to feed this year in any of the sanatoriums of Truskavets for all the time of my treatment.
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Been there many times already. I would not say that it is very budgetary, the average price category. Friendly staff and convenient location. But this year was very disappointed with the food. I am not a gourmet and I understand that the dietary table with pickles is not extensive, but I have not seen such slops that I tried to feed this year in any of the sanatoriums of Truskavets for all the time of my treatment. And so everything is pretty tolerable.
Sergei
Sergei
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• 23
My son and I chose this sanatorium, as it was located not far from the pump room and so that there was food, because we didn’t have the strength to go shopping and cook, . . The fact that you have to go 15 minutes is not true! . . 7 minutes at a leisurely pace, but there were, It turns out that hotels and villas are even closer.
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My son and I chose this sanatorium, as it was located not far from the pump room and so that there was food, because we didn’t have the strength to go shopping and cook, . . The fact that you have to go 15 minutes is not true! . . 7 minutes at a leisurely pace, but there were, It turns out that hotels and villas are even closer. We were just there for the first time. The living conditions are not bad, the food is disgusting! . . ) The dance hall is just awful and no one goes there!... I want to ask you with all responsibility - you are going to Truskavets to drink water, so drink it !!! and don't wait any longer for ANY special treatment and don't bother!! ! And for this, rent a villa and go swimming in the pool and walk in the park !!! I would not recommend this sanatorium to anyone (especially now for Russians), because 2 years ago, neighbors with pouting faces were sitting at the dining room table (you know who I mean . . ) Do you need it ???...
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• 22
For the second year in a row I have a rest in the sanatorium of the SBU "Truskavets". I see the success of this institution. A lot of work has been done to strengthen the material base: the physiotherapy room has been renovated, new devices for ultrasound, magneto and electrotherapy, and an apparatus for making oxygen foams have been purchased.
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For the second year in a row I have a rest in the sanatorium of the SBU "Truskavets". I see the success of this institution. A lot of work has been done to strengthen the material base: the physiotherapy room has been renovated, new devices for ultrasound, magneto and electrotherapy, and an apparatus for making oxygen foams have been purchased. It is also nice that the management of the institution is given due attention
pays to the aesthetic design of the sanatorium: the corridors and halls are lined with new carpets, the windows are tastefully decorated, additional landscaping has been done, everything is clean and tidy. All this creates a warm moral and psychological climate in the institution, close to home and causes a desire to continue to be treated in this sanatorium.
With best wishes, a resident of the Republic of Belarus. Chernov. G. V
pays to the aesthetic design of the sanatorium: the corridors and halls are lined with new carpets, the windows are tastefully decorated, additional landscaping has been done, everything is clean and tidy. All this creates a warm moral and psychological climate in the institution, close to home and causes a desire to continue to be treated in this sanatorium.
With best wishes, a resident of the Republic of Belarus. Chernov. G. V
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• 21
A relatively inexpensive hotel that compensates for the democratic price of accommodation of its guests in the literal sense in the food / clothing market of Truskavets, which entails the corresponding inconveniences: noise, pollution, crowds ...There is no recreation area at the hotel as such, so for families with young children or the elderly, I would not recommend it.
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A relatively inexpensive hotel that compensates for the democratic price of accommodation of its guests in the literal sense in the food / clothing market of Truskavets, which entails the corresponding inconveniences: noise, pollution, crowds ...There is no recreation area at the hotel as such, so for families with young children or the elderly, I would not recommend it. Instead, the best option for people who came by car (all adjacent to the villa parking area). To get to the lower pump room and the park takes 15 minutes on foot, ie people who go "on the water", you need to be in good enough shape to overcome several times a day the way to the pump room on mountainous terrain and gassed central street (Stebnytska Street) - this is one of the disadvantages.
On the plus side, in addition to the above-mentioned democratic price, we can mention the pleasant staff who maintain cleanliness every day, modern atmosphere, hot water constantly, residents receive 2 keys on arrival - from the room and from the front door of the villa (which I personally find very convenient , the villa is closed to outsiders, and guests are independent in their movements).
Fortunately, it is possible to buy a course for treatment no matter where you live. By fate, I was treated at the sanatorium "Truskavets" SBU and I can only strongly recommend this medical base, its medical staff. I haven't remembered such an attentive attitude for a long time. Special thanks to Svitlana Mykolayivna Lomeyka, the head of the sanatorium, for her care and attention.
Conclusion - I am going to the SBU sanatorium for prevention and treatment in the spring.
I do not know whether I will stay again in the villa "Vian" - the benefit is close to the sanatorium "Truskavets" many private villas and mini-hotels ("Mallow", "Sunny", "Nabi", "Forest Song", etc. ).
On the plus side, in addition to the above-mentioned democratic price, we can mention the pleasant staff who maintain cleanliness every day, modern atmosphere, hot water constantly, residents receive 2 keys on arrival - from the room and from the front door of the villa (which I personally find very convenient , the villa is closed to outsiders, and guests are independent in their movements).
Fortunately, it is possible to buy a course for treatment no matter where you live. By fate, I was treated at the sanatorium "Truskavets" SBU and I can only strongly recommend this medical base, its medical staff. I haven't remembered such an attentive attitude for a long time. Special thanks to Svitlana Mykolayivna Lomeyka, the head of the sanatorium, for her care and attention.
Conclusion - I am going to the SBU sanatorium for prevention and treatment in the spring.
I do not know whether I will stay again in the villa "Vian" - the benefit is close to the sanatorium "Truskavets" many private villas and mini-hotels ("Mallow", "Sunny", "Nabi", "Forest Song", etc. ).
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• 20
More recently, my husband and I arrived from Truskavets. I read the reviews even before the trip, I was very upset, worried, but the tours had already been ordered... And now I re-read it, it was already funny! What kind of fried foods, mice, queues and demands for money are we talking about ?? ? It is difficult to find such discipline, a clear schedule, goodwill anywhere.
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More recently, my husband and I arrived from Truskavets. I read the reviews even before the trip, I was very upset, worried, but the tours had already been ordered... And now I re-read it, it was already funny! What kind of fried foods, mice, queues and demands for money are we talking about ?? ? It is difficult to find such discipline, a clear schedule, goodwill anywhere. And who will demand money from the SBU officers, or be rude to them, or not fulfill some wish, you don’t forget where you came !! ! There was not even a hint! In the dining room it was only necessary to say that I don’t want this, although I ordered it, they will ask again 5 times, but what would your soul deign to do! Well, of course, and you should not forget that this is still a sanatorium, not a hotel in Turkey. . .
So, relax and get treated in Truskavets! I recommend!! !
So, relax and get treated in Truskavets! I recommend!! !
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• 41
For many years I have been resting in different sanatoriums of Truskavets. There is something to compare with. In 2011 I was treated for the first time in the Truskavets sanatorium of the Security Service of Ukraine. The impressions were the most wonderful. The work in the institution is organized at a good level.
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For many years I have been resting in different sanatoriums of Truskavets. There is something to compare with. In 2011 I was treated for the first time in the Truskavets sanatorium of the Security Service of Ukraine. The impressions were the most wonderful. The work in the institution is organized at a good level. Everywhere you can feel order and discipline, a sensitive attentive attitude of the administration. doctors, attendants. Received a full examination and comprehensive treatment. Diet food is varied in the canteen. Lots of juices and vegetables. fruits. I wish the administration of the sanatorium further success, prosperity, creativity, all the best. Sincerely, a resident of the Republic of Belarus Chernova.
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• 15.5
• traveled 13 years ago
The scoop in all its glory!! ! Usually 1-2 times a year I have a rest in various sanatoriums, both on the territory of Ukraine and abroad. but the advertised sanatorium of the SBU "Truskavets" did not like it very much. The biggest disappointment is the dining room, I'm not picky, never, even if I don't like something, I won't be indignant, but here it was just awful.
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The scoop in all its glory!! ! Usually 1-2 times a year I have a rest in various sanatoriums, both on the territory of Ukraine and abroad. but the advertised sanatorium of the SBU "Truskavets" did not like it very much. The biggest disappointment is the dining room, I'm not picky, never, even if I don't like something, I won't be indignant, but here it was just awful.... FOOD ITSELF IS VERY FATTY, soups are very fatty!! ! 3 times a day cutlets fried in fat and breadcrumbs, meat - thin pieces of veins and fat !! ! There are no vegetables for breakfast at all, for lunch occasionally !! ! Although it was claimed that the food is dietary, it’s terribly not tasty, terribly and smelly cooked, believe me, diet food can be varied, tasty and healthy, I have been to other sanatoriums in Truskavets, Morshyn, and in the Crimea and in Russia and Moldova - but the SBU - below any criticism!!! ! About the vaunted medical base, I can say that the equipment is not new, the staff looks into their hands. The doctor, Mamai V. G. , who smelled of fumes !!!!!! ! argued, well, until they gave me money, that medical procedures are simply harmful to me and why are they needed in general????!! ! Masseur, manager department even for 50 UAH. he can’t do a normal back massage, it was enough for only one session, at the second he began light stroking - he had to go to a private one, who for the same money just worked wonders for almost 40 minutes.... The cleaners are very intrusive, you ask to come later - they are mortally offended and are busy not only cleaning, but also examining your things lying in plain sight, books, a holiday book, etc. I did not like the sanatorium, even Spring and the same Dnieper leave a much more pleasant impression. . . I will never go to this resort again. . .
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• 10.5
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