"Spring"

Written: 21 july 2011
Travel time: 7 — 19 july 2011
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 2.0
Cleanliness: 5.0
Food: 1.0
Amenities: 3.0
Today we returned from Truskavets, rested in the sanatorium "Spring". It hurts and I want to leave a review. I've never seen such a "SCOP". No, if you are going to rest on a discounted package for a partial price, then of course you can go, but if you pay the full price, like me, then choose something else. And so everything is in order.
1) Treatment.
In the medical complex Med-Palace. There is one drawback here, but a very significant one, there are no air conditioners at all, and when you have to wait from one procedure to another, it becomes simply bad from stuffiness and heat. The staff is kind in places. Very good girls on two procedures: an inhalation room and an underwater massage room. No. 306. The rest have no idea what a smile is and how to meet a client who pays money. Believe me, I'm not a snob, and I don't need servile worship, but it depends on whether I want to return to this institution again, to this procedure or not. I liked the cardiologist who did the cardiogram, unfortunately I don’t know his name, a young and pleasant man, he explained everything in a popular way, he was sympathetic. I really didn’t like the ENT doctor Sopotnitskaya L. S. , my youngest son has chronic tonsillitis and on the first day of his arrival he fell ill. So we were able to get to the doctor only on the third day, she has a long record, but when I asked to speed it up at one in the afternoon, it turned out that the doctor had already left. The doctor looked at the child through force and very quietly, almost in the ear, began to dictate to the nurse the prescribed treatment, while I accidentally heard which antibiotic she prescribed, namely this Augmentin was the last one we took. To my remark, she angrily replied that you can take others, said the name, to my question what dosage, she answered: "Look for yourself. " THIS IS NOT THE ANSWER OF A QUALIFIED DOCTOR! Because for us, the son’s illness is a very big problem, I asked for advice on how to carry out prevention, the doctor began to advise different methods, and after each method, she added, but he is still small, he cannot. Why should I advise something that does not fit. I did not go to this doctor again, although she scheduled a second consultation. In the sanatorium itself, we were observed by the therapist Zhuk N. Z. Thank you very much. A very good doctor, and gave a lot of advice not only on the treatment of the youngest son, but also on my eldest daughter and me.

2) Accommodation.
We had a superior double room with an extra bed. When booking, I was not told a word about the type of beds, and in the end we ended up with two beds and were given an euro-folding bed, it was impossible to turn around in the room after it was installed.
3) Administrators and a contingent of vacationers.
We are all used to the fact that when we pay money to us, the appropriate attitude, maybe it is feigned, but everyone loves a simple smile in your address. Maybe for someone 14000 UAH. for 13 days this is not an amount, but for me it is not a small amount of money. So, I didn’t see a smile on the part of the administrators, even a hint of it. On the contrary, it was rude. Moreover, I began to notice that water was poured onto my balcony, after which the floor and railings were sticky, then cookies fell, and then eggshells lay in general. I approached the administrators with a request to sort it out, they promised me. But then there was an apotheosis, when I was sitting on the balcony in the evening, an uneaten tomato hit me, it first fell on the windowsill, and bounced right into me. To my indignation, the administrator replied that she and the maids could not watch all day, as someone rushes...
4) Nutrition.

Well, everything that I have listed above can still be put up with, not everyone turns to the ENT, they do not always throw tomatoes, but the dining room is FEAR! We had a buffet. You do not think I also liked the name when booking, but it was not there. I understand that food is dietary, boiled, steamed, but food MUST BE DELICIOUS! My youngest son completely refused to eat, my daughter ate only buckwheat with cucumbers. I had to buy food for the children. I will give an example of dishes: soup with pasta - these are horns that were not eaten at breakfast and broth, that's it! If this is soup, then where are the potatoes, where are the carrots. But most importantly, I repeat, everything is VERY AND VERY NOT TASTY. If they bring "tasty", for example, pancakes, pancakes, dumplings, then in the first minute it's all sorted out, people rush to the distribution as if from a "hungry land". A rhetorical question, Why should I run for handouts for my own money, but you can’t call it otherwise. As for drinks, you are offered tea for breakfast and dinner, dried fruit compote for lunch, and that's it! Honey and jam were given very rarely and then diluted. The sour cream is sour, since I took the pancakes and spoiled them with sour cream.
Interestingly, my mother and daughter rested three years ago in the Yantar sanatorium ZAO Truskavetskurort, then they fed both tasty and for slaughter, acquaintances four years ago - the same story, at the next table the man said that three years ago he was resting in Vesna with food very good. What has changed in three years.
Dear future vacationers, follow my advice, it is better to rest for fewer days, but for the same money, rest in another place.
Translated automatically from Russian. View original