Good hotel, but Wi-fi in the room does not catch, requests are ignored

Written: 5 july 2019
Travel time: 18 — 28 june 2019
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 5.0
Cleanliness: 4.0
Food: 7.0
Amenities: 8.0
While resting at the hotel, the child severely injured the sole of the foot (he drove the tiles that cover the bottom of the pool deep under the skin), the nurse could not remove them, advised him to contact the city hospital, where three tiles were removed using anesthesia. The rest was spoiled, it was difficult to move independently, appeals to the hotel administration regarding compensation for damage were completely ignored.
Translated automatically from Russian. View original