Nice interior but dirty carpets, no TV signal not working, very noisy staff.

Written: 17 february 2018
Travel time: 2 february 2018
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 4.0
Cleanliness: 3.0
Food: 5.0
Amenities: 6.0
We chose this hotel as a small "Premium" class, away from the center. Silence was expected. The deluxe room is good in terms of interior and decor. But, the carpets are stained, which gives a feeling of lack of cleanliness. The bed is very good, clean and comfortable. TV works sometimes. In the morning and sometimes in the evening. Interested channels do not work at all. Countertop in the living room with cuts from knives, apparently. Restaurant: breakfast is delicious, lunch is average, t. I don't recommend borscht. You can eat chicken soup, vegetable puree soup. Measure expansion is required. The lights went out twice in the hotel and there was no heating either. e. no autonomy. Wouldn't recommend the ground floor suite, the front doors are banging all day, the stairs are loud inside, but the main drawback of the hotel is the staff. There is no what is called "Vishkil". The staff sometimes gathers in the foyer and talks loudly and laughs. If they are in the kitchen, then the same thing happens. Hotel staff must be inconspicuous. There is no professionalism in this. People are not prepared for this kind of work. When we were having lunch in a restaurant, the waitress began to clean the next table when people were eating, because. e. sprayed him. glass cleaner on the table and wiped it. I do not recommend ordering a transfer from the hotel. It will be more expensive in one and a half, two times. Allegedly concern, but in reality the desire to "tear off" more. We decided for ourselves that the interior of the hotel is good, but the staff is very important. There is a feeling that they did not get what they wanted. The hotel does not correspond to the declared "Premium". We won't go to this hotel again.
Translated automatically from Russian. View original
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