• traveled 4 years ago
1. Location. The hotel is on a hill. Pump room No. 1 is 1.6 km away. If walking is still a pleasure when returning downhill. The building is right next to the roadway, in the room you can hear the rumble from cars and the barking of neighbors' dogs. The view from the windows to the dirty 5-storey building and the private sector.
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1. Location. The hotel is on a hill. Pump room No. 1 is 1.6 km away. If walking is still a pleasure when returning downhill. The building is right next to the roadway, in the room you can hear the rumble from cars and the barking of neighbors' dogs. The view from the windows to the dirty 5-storey building and the private sector.
2. Number. Small size. Stains on walls and carpet. Sagging mattress on the bed. Sofa with bulging springs. The bathroom door has a transparent insert (a joy for children). The cooler (the so-called "refrigerator") is not fixed and falls out of the bedside table when opened. Wifi is weak. The safe did not work on arrival and they forgot to give out bathrobes. They asked for extra blankets - in response: “not available because. a lot of guests".
3. Nutrition. School cafeteria breakfasts. The buffet consists of sausage, ham, one medium quality cheese from the nearest supermarket and fresh tomatoes and cucumbers or coleslaw. Tea is served lukewarm. Coffee is like coffee. Seeing all this, they refused to dine.
4. Staff. (a) Security. They guard. . . and watch you. (b) Waiters. They bring a glass of water after the third request. (c) Cleaning lady. The sign on the door hung for 5 hours and only after a verbal request did the cleaning take place. (d) Administrators. They are different... "Cheerful", who tried to help in everything, "Indifferent", who sent all questions to her predecessors and the fair-haired "Arrogant", who was rude, hysterical, hysterical. It was she who managed to forget that we paid for the sauna in advance. When watching the video from the reception, I was visibly nervous, but managed to cheat and show us a fragment from 18-00 to 18-30 instead of from 17-30 to 18-30 (01/02/20). We realized this already having paid again and far away from the hotel.
P. S. Dear tourists! Read the negative reviews and responses from the administration, they contain all the salt about this hotel.
2. Number. Small size. Stains on walls and carpet. Sagging mattress on the bed. Sofa with bulging springs. The bathroom door has a transparent insert (a joy for children). The cooler (the so-called "refrigerator") is not fixed and falls out of the bedside table when opened. Wifi is weak. The safe did not work on arrival and they forgot to give out bathrobes. They asked for extra blankets - in response: “not available because. a lot of guests".
3. Nutrition. School cafeteria breakfasts. The buffet consists of sausage, ham, one medium quality cheese from the nearest supermarket and fresh tomatoes and cucumbers or coleslaw. Tea is served lukewarm. Coffee is like coffee. Seeing all this, they refused to dine.
4. Staff. (a) Security. They guard. . . and watch you. (b) Waiters. They bring a glass of water after the third request. (c) Cleaning lady. The sign on the door hung for 5 hours and only after a verbal request did the cleaning take place. (d) Administrators. They are different... "Cheerful", who tried to help in everything, "Indifferent", who sent all questions to her predecessors and the fair-haired "Arrogant", who was rude, hysterical, hysterical. It was she who managed to forget that we paid for the sauna in advance. When watching the video from the reception, I was visibly nervous, but managed to cheat and show us a fragment from 18-00 to 18-30 instead of from 17-30 to 18-30 (01/02/20). We realized this already having paid again and far away from the hotel.
P. S. Dear tourists! Read the negative reviews and responses from the administration, they contain all the salt about this hotel.
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• traveled 6 years ago
We chose this hotel as a small "Premium" class, away from the center. Silence was expected. The deluxe room is good in terms of interior and decor. But, the carpets are stained, which gives a feeling of lack of cleanliness. The bed is very good, clean and comfortable. TV works sometimes. In the morning and sometimes in the evening.
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We chose this hotel as a small "Premium" class, away from the center. Silence was expected. The deluxe room is good in terms of interior and decor. But, the carpets are stained, which gives a feeling of lack of cleanliness. The bed is very good, clean and comfortable. TV works sometimes. In the morning and sometimes in the evening. Interested channels do not work at all. Countertop in the living room with cuts from knives, apparently. Restaurant: breakfast is delicious, lunch is average, t. I don't recommend borscht. You can eat chicken soup, vegetable puree soup. Measure expansion is required. The lights went out twice in the hotel and there was no heating either. e. no autonomy. Wouldn't recommend the ground floor suite, the front doors are banging all day, the stairs are loud inside, but the main drawback of the hotel is the staff. There is no what is called "Vishkil". The staff sometimes gathers in the foyer and talks loudly and laughs. If they are in the kitchen, then the same thing happens. Hotel staff must be inconspicuous. There is no professionalism in this. People are not prepared for this kind of work. When we were having lunch in a restaurant, the waitress began to clean the next table when people were eating, because. e. sprayed him. glass cleaner on the table and wiped it. I do not recommend ordering a transfer from the hotel. It will be more expensive in one and a half, two times. Allegedly concern, but in reality the desire to "tear off" more. We decided for ourselves that the interior of the hotel is good, but the staff is very important. There is a feeling that they did not get what they wanted. The hotel does not correspond to the declared "Premium". We won't go to this hotel again.
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