No desire to return :(

Written: 9 january 2020
Travel time: 30 december 2019 — 12 january 2020
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 3.0
Food: 8.0
Amenities: 7.0
This is not the first time in the sanatorium and every year it gets worse and worse with the staff.
From the pros:
Girls at the reception, food, wi-fi, washing machine, non-residential premises of the sanatorium (clean, well-groomed), 2 cafes, a pianist, a pharmacy kiosk, a wonderful aquarium, a children's room - who cares.
Of the minuses:
The rooms are standard (for the first time we rested here in the standard - in the suites there were no problems with cleaning for 7 times at all! ), Knocked out. The shower is also a toilet 1.5 by 1.5 m. The partition is a curtain. If you wash yourself, you can only go to the toilet in wading. There are no rags to wipe the floor, you won’t pull the cleaners every time (and they don’t run over). The rooms are very shabby. It is clear that the flow of people is huge, but damn it, apparently no cleaning makes itself felt (I'm talking specifically about our tidying room).

3rd floor cleaner Irina, for 12 nights, 3 towels out of 6!! ! Changed on the 9th day of rest, they also changed bed linen. Twice I took out the garbage myself, fortunately they put the tanks on the 1st floor. Toilet paper was once in the morning waiting until 16:00. They reminded me three times, I had to yell (and not only me). The toilet lid is broken, the ottoman is broken, the shelf in the mini fridge is broken. . .
The pool. . . is a STAR!!!
YES HOW MANY YEARS SHOULD THE MANAGEMENT PAY ATTENTION TO THIS!!!
The locker room and shower are joint-common, and the shower without CURTAIN, DVEROK!! ! Therefore, heterosexual, it is impossible to wash normally! It's impossible to dress properly! Lockers are not locked. The hair dryer is antediluvian, it will dry only men's short hair.
Medical base:
Doctor Romanyuk - he is also a cardiologist, this is generally a separate issue, I want to write only with cursing. He does everything to "fuck off" with such a face that he does not want to re-enter. Appointed with clarification of the diagnosis! What was impossible was to call the family doctor and cancel the thermal procedures! Help yourself!
And we get on it the 2nd time. Same attitude.
Procedures:
Chlorophylipt 1 cab. - I’ve picked up a virus infection more than once after a common vessel for use from the 90s. Only nozzles are changed, in the flask there are bacilli of the previous vacationer. 2-3 days of the procedure, and there are sooo many sniffers. Everyone goes to the tube or to the ENT (special THANK YOU! Very helpful with my throat! ).
Bathrooms: I speak for a specific person, I worked on a shift on 06.01, bathrooms 10.11, 12 - lush blonde Tatyana, if I'm not mistaken in the name. Bathrooms after procedures DO NOT WASH!!! ! I saw it in person while I was getting dressed. Rinse with a shower and that's it! For me, water procedures ended there (my husband has not visited the bathroom for a long time for this reason - I did not believe it).
Massage paid room 801. At the 3rd session, a manual appears, and it starts to "crunch" you - without asking, and for an additional unspecified fee. There is no mirror (at 20.40 behind a curtain in the dark, over a washstand for the staff - on a stump - not normal! ) You come out that a monster, hair upright, cosmetics swam.
Salt room for a fee.
Foam (apple juice 1/3 cup) 10 UAH

Territory. We were in winter, the road from the sanatorium to the back yard, where the car parking is not sprinkled with anything, but you need to get around, because. the back door was often closed during the day - terrible ice.
Our countrymen, resting here every year for 5 years in a row, changed the sanatorium (already in that year) in the middle of the rest! I think this says a lot. So far, I have no desire to return here either.
Translated automatically from Russian. View original