Хамское отношение, невнимательность, халатность Rude attitude, carelessness, negligence

We lived in this complex because it cooperates with Accord Tour.
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• C grade room, taps are all leaking, refrigerator, kettle, hair dryer, iron - no
• there is one store nearby in which the sausage with the deadline for use is November 2017, and we were there at the end of December 2017 (there is nothing to make a sandwich from), so out of desperation we decided to eat in the restaurant at the complex
• the first time in the restaurant for the first course we were simply not given cutlery, but the second time a certain Natalia (as it turned out later this individual is the owner of the Malivo complex) pulled my first course out from under my nose (no one even apologized for this conflict ), last morning in this complex, a hair was found in my plate
• staff without uniforms, without badges, female employees with loose hair
• there is no consumer corner
Rude attitude, violation of norms, disgusting service, inattention, negligence - it's all about you, what 2*? !