Jumeirah Zabeel Saray 5*– Reviews

UAEDubai
18
Rating 8.310
based on
18 reviews
№15 in the hotel rating Dubai
8.8 Rooms
8.7 Service
9.0 Cleanliness
8.9 Food
7.7 Amenities
The hotel is located in the western part of the legendary man-made island Palm Jumeirah in Dubai. The hotel opened in January 2011 and consists of a main 6-storey building and 38 exclusive two-storey Royal Residences villas, which are comfortably located surrounded by tropical gardens, close to the lagoon pool and tennis courts. The hotel is suitable for families, including those with children.More →
аватар
 •  traveled 6 years ago
Rating 9.0
Liked the hotel. Large palace in oriental style. A lot of gold, chic. ) I liked the room, quite decent, clean and beautiful. Very pleased with the bed! You fall like a cloud, perfect). The food at the hotel is very good. A wide variety of everything at any time of the meal (we took a full board. ) The beach is our own, the sea is hot, since the hotel has a refrigerated pool. … More ▾ Liked the hotel. Large palace in oriental style. A lot of gold, chic. ) I liked the room, quite decent, clean and beautiful. Very pleased with the bed! You fall like a cloud, perfect). The food at the hotel is very good. A wide variety of everything at any time of the meal (we took a full board. ) The beach is our own, the sea is hot, since the hotel has a refrigerated pool. The spa area was very pleased, everything for a complete buzz and relaxation. The only negative is that there is absolutely nowhere to go on Palma, you need to go to the city. But we found a way out, took individual excursions from Shan Tours and wonderful walks were provided. I really liked to ride with a guide tê te-à -tê te. Group tours are completely different, not at all comparable to individual ones. Prices are affordable, this is Shan Tours. )
Review from — vOtpusk.ru
аватар alena.ov0980
 •  traveled 6 years ago
Rating 10.0
We chose the hotel, because. the price was more than reasonable for a hotel of this level. I liked absolutely everything: the service is on top, several restaurants for dinner to choose from, the first line, polite staff. Of the shortcomings, I can note paid drinks for dinner and far from the center. Expensive taxi. … More ▾ We chose the hotel, because. the price was more than reasonable for a hotel of this level. I liked absolutely everything: the service is on top, several restaurants for dinner to choose from, the first line, polite staff. Of the shortcomings, I can note paid drinks for dinner and far from the center. Expensive taxi.
Шикарный внутренний интерьер отеля
аватар galinaekim
 •  traveled 6 years ago
Rating 8.0
There were no special wishes for the hotel, I just wanted to have a beach and at least something for the child, but as a result we got a lot more, so we were more than satisfied with the hotel. Very beautiful hotel all chic beautiful architecture. Lots of gold and marble. Everything looks just gorgeous. There are a lot of plants on the territory, they didn’t even think that it would be so green in a hotel in the UAE) We rested for the first time in this country and didn’t know much) On the territory there is a nice big always clean pool covered with an awning and the shade of palm trees from the sun will plunge very pleasantly) The depth is small less than one and a half meters but this is quite enough. … More ▾ There were no special wishes for the hotel, I just wanted to have a beach and at least something for the child, but as a result we got a lot more, so we were more than satisfied with the hotel. Very beautiful hotel all chic beautiful architecture. Lots of gold and marble. Everything looks just gorgeous. There are a lot of plants on the territory, they didn’t even think that it would be so green in a hotel in the UAE) We rested for the first time in this country and didn’t know much) On the territory there is a nice big always clean pool covered with an awning and the shade of palm trees from the sun will plunge very pleasantly) The depth is small less than one and a half meters but this is quite enough. And the view is very beautiful. The hotel has very good conditions for kids. Great kids club, playground, private pool. Children's animation is very good, the child was satisfied. Another great bonus from the hotel is that they take you to the water park for free. The schedule is convenient and admission to the water park is free if you are a guest of this hotel. There is also a free shuttle service from the hotel to shopping malls. Which is also very convenient and makes it possible to save on taxis. Well, the beach at the hotel is also a big plus. . Beach large umbrellas sunbeds free of charge. Entry into the water is quite comfortable, but there are small pebbles. We did not come across jellyfish, and thank God) Lifeguards are constantly present on the beach. The water on the palm beaches is somewhat stagnant, this is not the Maldives for you) But you can swim. In principle, we didn’t go because of the beach, but just to relax, plus the water park became an addition) The food at the hotel is at a very good level, but I don’t see the point in describing it, everyone has different tastes. Another advantage of the hotel is that there is Russian-speaking staff, again, it didn’t matter to us, the husband speaks excellent English) I also liked the SPA. Lots of high quality treatments. Well, from the minuses, perhaps a large deposit, but they returned everything to the penny with a return, there were no problems. I recommend the hotel!
аватар ulianagyr
 •  traveled 6 years ago
Rating 9.0
We arrived at the hotel and gasped at the beauty and grandeur. Gorgeous majestic setting throughout. Gold marble in general is simply chic. A beautiful large area with a lot of greenery, palm trees, as for the UAE, were not even expected. Everywhere is very clean. The hotel has its own beach, a kilometer long, very clean. … More ▾ We arrived at the hotel and gasped at the beauty and grandeur. Gorgeous majestic setting throughout. Gold marble in general is simply chic. A beautiful large area with a lot of greenery, palm trees, as for the UAE, were not even expected. Everywhere is very clean. The hotel has its own beach, a kilometer long, very clean. Umbrellas, sunbeds, towels for free. The water is pure jellyfish have not seen. Lifeguards are always on duty. On the beach, they serve ice cream and fruit. There are no waves, the entry into the water is comfortable. If not enough, then on the territory there is a huge beautiful pool covered with the shade of palm trees and awnings, plus two indoor swimming pools. The depth is small 1.2 m, do not jump from the side. But very nice view and calm atmosphere. For kids there is a separate swimming pool and an excellent children's club "Sinbad" with water slides, good children's animation, a playground, a high chair in the restaurant. The child can not be pulled out) There is a free shuttle service from the hotel every two hours to the Wild Wadi water park and visiting the water park for hotel guests is free. This is very good and the schedule is convenient, they start driving from ten o'clock. This bribed us and of course the very atmosphere of the hotel. Was looking for exactly this. But also so that not only relaxation but also a minimum of entertainment was. Its cost is lower than that of others, and the approach is truly individual. Another moment every two hours from the hotel there is a free shuttle to the central shops in Dubai and shopping centers. It is also very convenient and economical. The food at the hotel is simply amazing. Every day a different cuisine. Everything is very delicious. If you have HB food, you can change lunch for dinner. Plus, you can dine for free at any hotel in the Jumeirah chain. And the hotel has a large chic SPA, we really liked it, I would live there) accommodation also pleased. The room is chic, spacious with a spacious bathroom and a huge bathtub. The room had a balcony and a sea view. There is Russian-speaking staff, which is also convenient. The only time they take a deposit of 500 dirhams / per night upon check-in. It will be returned but as for me it's too much. Well, this is already a trifle. Our family was very pleased with the rest.
аватар radmiladal
 •  traveled 7 years ago
Rating 8.0
The hotel is chic, without a doubt, you should not have expected anything else from Palma. It is very difficult to find fault with something, but as in any hotel everything cannot be perfect, at least we have not come across this, although we often travel. The hotel starts from the hall, like a theater from a hanger. … More ▾ The hotel is chic, without a doubt, you should not have expected anything else from Palma. It is very difficult to find fault with something, but as in any hotel everything cannot be perfect, at least we have not come across this, although we often travel. The hotel starts from the hall, like a theater from a hanger. The lobby, like the rest of the hotel, impresses with its luxury, golden details in the decoration, marble in the decoration, and much, much more. Deposit 500 dirhams per day, but we were ready for this. Check-in is almost instantaneous, the staff is courteous and professional, Russian-speaking people also eat at the reception, although most of the communication is in English. We rested four of us with two children 5 and 1.5 years old. The room is excellent, without reminders in the room when checking in, there was already a crib for the youngest son in the room. Room service is top notch, cleaning twice a day, turndown service, daily bed linen change, etc. etc. But there is one minus. The air conditioner either blows icy air, or open the doors to the balcony. When choosing the second option, the room gets a lot of humidity due to temperature differences. Therefore, every day we had to turn on the air conditioner for a short time, and in some cases wait until the room warmed up a little before going to bed, we were worried about the health of our youngest daughter, and thank God everything worked out, but there was a risk of a cold. We ordered dinner in the room several times, the service is fast and of high quality. Of course, when traveling with children, comfort is the main point, and in this regard, the Jumeirah Zabeel Saray hotel meets all our criteria. Again, in terms of convenience, we have been booking tours in online agencies for more than a year. Of course, the most important thing for us is service. In terms of service, we received an individual approach to each family member, the wishes of all were taken into account. Not unimportant and nutrition, this definitely will not be a problem. The choice of dishes for every taste, there are always seafood on the menu, again at breakfast there is a choice of fresh juices, a children's table, although the older child ate from the adult menu, there was a choice. For the younger one, it was possible to order a porridge with milk, and mashed potatoes from selected fruits, and very tasty mashed soups. The mute was surprised by paid drinks for lunch and dinner, even for children, for the category of such a hotel this is a bit strange. In addition, we visited one of the 6 restaurants daily for free with vouchers that are issued upon check-in at the hotel. The territory is not very large, but this was to be expected, after all, this is an island. Again, it was quite enough for evening promenades along the beach, and the beach itself is very clean and, most importantly, close at hand, in such and such heat you don’t want to go far. As in the hotel, the service on the beach is good, they always helped us find free places, or in their absence they brought sunbeds to the right place. Ice cream or drinks are served along the beach throughout the day. There is also a restaurant on the beach where you can have a delicious lunch without any problems. The water is very warm, almost hot. For children it's just fine, but we often escaped from the heat in the pool, it was especially nice to be in the covered part of it. The pool is not deep at all, but the water in it is of a pleasant temperature, and what pleased me, the cooling is not strong, it is very comfortable to swim. The children's pool is very shallow, but it's for the best, you don't worry about the child at all. From the hotel, free shuttles run all day to the Aquapark, admission is free from the hotel, and to the most popular shops in Dubai. Since the hotel is no longer new, in some places in the interior you can see cracked, worn and hastily repaired parts, but again, this does not affect the overall impression of the hotel, although sometimes it is very noticeable. In general, minor shortcomings were not reflected in the rest and we had a great time at the hotel.
аватар agent_borabora
First impression. The most immodest palace-museum of jewelry in oriental style and the most expensive interior items. The amount of gold in the interior can compete with Burj Al Arab. The territory is thoughtful, shady, many large pools, including an internal one with sea water. The hotel boasts the largest spa in the Middle East. … More ▾ First impression. The most immodest palace-museum of jewelry in oriental style and the most expensive interior items. The amount of gold in the interior can compete with Burj Al Arab. The territory is thoughtful, shady, many large pools, including an internal one with sea water. The hotel boasts the largest spa in the Middle East. The hotel filmed Tom Cruise's "Mission Impossible 4" episode in Bombay.

Rooms. Gold leaf wall, huge natural marble bathroom.

Nutrition. Numerous themed restaurants of different styles. On the buffet in unlimited access: a selection of sushi, sushi, rolls, king prawns, mussels, shells, squid, tuna, salmon, a selection of gourmet cheeses, cherry tomatoes, arugula, several types of meat, fish, grapes, papaya, strawberries, pineapples, desserts with natural berries decorated with violets.

Transfers are free. Wild Wadi Water Park and free admission to the Mall of Emirates at Maditat Jumeirah.
Deposit: AED 500 ($140) per room per night.

Beach. Attention, the view of the bedroom new buildings of Palma Island is the same as in the neighboring One&Only. You will not see any romance on the beach, nor beauty.

A hotel for connoisseurs of the most luxurious interiors with the maximum amount of jewelry and gold to show off in luxurious outfits for whom the view from the beach does not matter.
аватар svetashanikova
Everything is super the only thing is the view from the beach with which I will start. This is perhaps the only small minus of this hotel. You won’t see super sunsets here and a view of the opposite coast where construction is going on, but what to do everything around is still getting upset and improving. The beach itself is not too big but there is more than enough space. … More ▾ Everything is super the only thing is the view from the beach with which I will start. This is perhaps the only small minus of this hotel. You won’t see super sunsets here and a view of the opposite coast where construction is going on, but what to do everything around is still getting upset and improving. The beach itself is not too big but there is more than enough space. The beach is kept clean. There are plenty of brand new sunbeds and they are always full of free ones. The entrance to the water is very convenient and smooth for children, you don’t have to worry. If you wish, you can take a life jacket free of charge. Or drink water with ice. Arriving at the beach, you will be given a clean towel and, if you wish, they will lay it on a sunbed. You can change the towel as many times as you like, there are no restrictions, and here no one will grumble or build a sour mine, all the hotel staff are smiling and very happy to see the guests. You won’t have to worry about safety either on the beach and near the pools of lifeguards more than necessary) In order not to go to the hotel for lunch, there is a restaurant on the beach to eat or drink drinks. Delicious food like all other restaurants in the hotel. . Those who love seals will appreciate a beach holiday) My husband and I chose one of these and the hotel was chosen because of the quality service and that it was ideal for this type of holiday. Our tour agent picked up exactly what we need, we turn to him not for the first time. But after visiting this hotel, I even wanted to write this review, by the way, for the first time in my life) You can’t even talk about the room at all, we didn’t see better rooms. Brand new furniture and everything else in the room, everything was even provided for an iron, and it’s no worse than at home and a comfortable ironing board, although in order not to do anything on your own, all services can be ordered at the hotel. The hotel area may not seem too big, but everything is cozy and the whole area is very green. The food selection is great. 10 and maybe more restaurants and bars will provide you with an excellent choice of dishes even if you are very fastidious in food. Entertainment is also quite enough, you can even go diving. Or just sour in a Turkish bath. You can rent a car without using public transport. There is even an opportunity to go canoeing) or fishing) In general, the hotel is completely worth the money. There are no complaints, but the view from the beach is essentially a trifle)
аватар Favia_Travel
 •  traveled 11 years ago
Rating 9.0
Visited this hotel on a promotional tour in September 2013. This hotel left a good impression - I would like to return here again. The hotel itself is proud to have been the location of the movie "Mission Impossible 4". Indeed, near the cinema in the hotel there is a costume of the protagonist and his autograph. … More ▾ Visited this hotel on a promotional tour in September 2013.
This hotel left a good impression - I would like to return here again.
The hotel itself is proud to have been the location of the movie "Mission Impossible 4". Indeed, near the cinema in the hotel there is a costume of the protagonist and his autograph. It's so nice to relax where something interesting happened!
All rooms with a sea view - this is so important when choosing a vacation, because we choose hotels on the first line for the sea!
There is free Wi-Fi here that really works!
Also for the youngest guests - 2 children's clubs, no less a pleasant bonus will be free access to the Wild Wadi water park (transfer is carried out every 2 hours)
Also, you can relax perfectly in the SPA center, which is considered the largest in the west, where there are even free treatments (wet zone).
If you want to organize your comfortable and secluded vacation here - there is an opportunity to rent a villa for a family - then you will be given a free transfer from the airport to the hotel.
аватар
 •  traveled 11 years ago
Rating 9.0
The rest is very excellent, the service is very good, the room is excellent, the rooms are cleaned twice a day, the room has a coffee maker, kettle, various types of coffee, tea, fresh fruit. There are various restaurants on site, especially French, Vietnamese, Turkish, Lebanese. The beach is sandy and cleaned every morning. … More ▾ The rest is very excellent, the service is very good, the room is excellent, the rooms are cleaned twice a day, the room has a coffee maker, kettle, various types of coffee, tea, fresh fruit. There are various restaurants on site, especially French, Vietnamese, Turkish, Lebanese. The beach is sandy and cleaned every morning. The hotel provides a shuttle service to shops, a water park. Who wants to get into a fairy tale, I recommend this hotel, especially on New Year's Eve
Review from — vOtpusk.ru
аватар
 •  traveled 11 years ago
Rating 9.0
A chic hotel. I agree, before the New Year we saw a fairy tale. Everything is beautifully decorated. The food is excellent. There are 6 restaurants on site. The room is beautiful, linen is changed every day, bring fresh fruit. The service is good enough. settle in quickly. When you check into a room, a greeting is displayed on the TV monitor with yours. … More ▾ A chic hotel. I agree, before the New Year we saw a fairy tale. Everything is beautifully decorated. The food is excellent. There are 6 restaurants on site. The room is beautiful, linen is changed every day, bring fresh fruit. The service is good enough. settle in quickly. When you check into a room, a greeting is displayed on the TV monitor with yours. on the table lies an envelope also addressed by name with a greeting that we are glad to see you at the hotel. Little things - but very nice. Restaurants have menus in Russian. There are Russian-speaking employees of the hotel. Everyone is friendly and makes you feel like a person. very comfortable stay. Friends, having looked at the photos of the hotel and the UAE, this year everyone is planning a trip here.
Review from — vOtpusk.ru
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Отель расположен в западной части легендарного искусственного острова Palm Jumeirah в Дубае. Отель открыт в январе 2011 года и состоит из главного 6-этажного здания и 38-ми эксклюзивных двухэтажных вилл Royal Residences, которые уютно расположились в окружении тропических садов, неподалеку от бассейна-лагуны и теннисных кортов. Отель подходит для семейного отдыха, в том числе с детьми.

Location Расположен в западной части острова Palm Jumeirah, в 40 км от международного аэропорта Дубая.
Description of the beach Собственный пляж протяженностью 900 метров. Пляжные полотенца: бесплатно.
  • 1st line
  • private beach
  • sand beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Круглосуточная стойка регистрации, ускоренная регистрация заезда/отъезда, экскурсионное бюро, камера хранение багажа, услуги консьержа, факс/ксерокопирование (платно), услуги по глажке одежды (платно), room service: круглосуточно (платно), персональный эскорт в номер (бесплатно), Wi-Fi бесплатно (на территории, в лобби, 24 часа), бизнес-центр бесплатно (24 часа), Интернет-кафе бесплатно, 5 конференц-залов (на 18–80 чел.), 1 открытый 59-метровый панорамный бассейн с режимом температурного контроля, у бассейна зонтики, шезлонги, матрасы, полотенца: бесплатно, 2 ванны-джакузи, 1 крытый бассейн (для талассотерапии: раздельный для мужчин и женщин, в спа-центре), магазины (торговый пассаж The Avenue of Indulgence с 16 бутиками), Talise Boutique (профессиональная косметика). Бесплатные автобусы до торгового центра комплекса Мадинат Джумейра и до торгового ценра Mall of

The Emirates. 8 ресторанов — ливанская, индийская, турецкая, итальянская, французская, средиземноморская, международная кухня; основной ресторан Imperium, лаунж-бар Voda Bar.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • conference hall/banquet hall
  • business center
  • parking  FREE 
  • car rental
  • safe
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • facilities for people with disabilities
  • non-smoking rooms
  • mooring for yachts
  • currency exchange
  • ATM
  • payment by payment cards
For kids Детский открытый бассейн (с горками и трубами), детский крытый бассейн, детская площадка (открытая и крытая), детский клуб бесплатно (Sinbad’s Kids Club: 0–16 лет, возможна доплата), электронные игры, детская библиотека. Для малышей: детская коляска: по запросу (необходимо оставлять депозит), горшок бесплатно, услуги няни: по запросу, платно (24 часа).
  • children's swimming pool
  • playground
  • kids club  FREE 
  • children's menu in the restaurant
  • children's chairs in the restaurant
  • cot  FREE 
Entertainment and sports Спа-центр отеля Talise Ottoman Spa 8000 м2, занимает 2 этажа (вход бесплатный, за исключением процедур) — 42 процедурных кабинета, отдельные зоны для мужчин и женщин), массаж платно. Полностью оборудованный тренажерный зал и фитнес-студия Talise. Театр-кабаре Music Hall: живая музыка, выступления артистов, тематические вечера (меню a la carte). Бесплатный эксклюзивный кинотеатр на 29 мест (попкорн и вода предоставляются бесплатно). Посещения авапарка Wald Wadi бесплатно — 1 раз за все время проживания (трансфер в аквапарк Wald Wadi — бесплатно). Трансфер в развлекательный парк Dubai Parks and Resorts — бесплатно. Частная пристань отеля с моторными видами спорта платно (предоставляется трансфер на лодке). Амфитеатр, 2 ночных-клуба, 2 теннисных корта бесплатно, освещение теннисного корта бесплатно, уроки тенниса платно (с профессиональными инструкторами), прокат теннисных ракеток и мячей платно, петанк бесплатно, волейбол на пляже бесплатно, водные виды спорта платно (парусный спорт, катание на байдарках, плавание с подводными масками, виндсерфинг, водные лыжи), дайвинг-центр платно (Pavilion Dive Centre).
  • sauna/bath/hammam  FREE 
  • jacuzzi  FREE 
  • tennis court  FREE 
  • volleyball  FREE 
  • bicycles for rent  FREE 
  • gym  FREE 
  • water activities
  • disco club
  • organization of excursions
Description of rooms

В отеле 405 номеров + 38 вилл Royal Residences. Все номера имеют балконы с видом на море.

In the rooms

Кондиционер, телефон, сейф (бесплатно), телевизор, спутниковое телевидение (музыкальные каналы), Wi-Fi (бесплатно), iPod (док-станция), мини-холодильник (бесплатно), мини-бар (платно, вода — бесплтано), набор для приготовления чая/кофе (бесплатно), ванна и душ, фен, халат и тапочки (бесплатно, по запросу), балкон (с видом на море), утюг и гладильная доска (по запросу, бесплатно), уборка номера и смена белья: ежедневно, room service: круглосуточно (платно).

  • bath / shower
  • hair dryer
  • slippers and bathrobe (not in all rooms)
  • safe
  • air conditioner
  • cable/satellite TV
  • plasma tv (not in all rooms)
  • phone
  • internet wi-fi (not in all rooms)
  • tea/coffee maker (not in all rooms)
  • fridge (not in all rooms)
  • balcony/terrace
  • kitchen / kitchenette (not in all rooms)
The address West Crescent Road, PO Box 27722, Dubai, UAE
Phones: Tel: +971 4 453 0000 Fax: +971 4 453 0001
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчаный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
В отеле есть водные развлечения. Танцы-шманцы до утра или как позволит администрация отеля, вот что Вас ждет в Диско-клубе. В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой.