Waldorf Astoria Dubai Palm Jumeirah 5*– Reviews

UAEDubai
5
Rating 8.410
based on
5 reviews
№40 in the hotel rating Dubai
9.2 Rooms
8.4 Service
9.1 Cleanliness
7.6 Food
9.1 Amenities
The hotel opened on December 24, 2013. A luxury beach resort located on the legendary Palm Jumeirah. It is here that you can relax from the hustle and bustle, but at the same time be close to world-famous attractions and shopping centers. Suitable for all categories of tourists.More →
аватар igorrto
 •  traveled 3 years ago
Rating 10.0
And even small roughness only give it charm. And be sure to register at Hilton Honors - it will give you a 20% discount in all restaurants. 1. Numbers. I do not advise you to take a view of the sea - the children's pool and the terraces of the restaurants do not predispose to a relaxing holiday. Sea view means the view of the Palma villas that you will see daily on the beach. … More ▾ And even small roughness only give it charm. And be sure to register at Hilton Honors - it will give you a 20% discount in all restaurants.
1. Numbers. I do not advise you to take a view of the sea - the children's pool and the terraces of the restaurants do not predispose to a relaxing holiday. Sea view means the view of the Palma villas that you will see daily on the beach. I advise the skyline room - sea view, Burj Khalifa and Al Arab. Very nice.
2. Food. We took it for breakfast, additionally per day, taking into account lunch, champagne and so on. spent 1000 dirhams for two. The hotel has two excellent gourmet restaurants, Lao and Social, and wasting dinner to eat at the buffet restaurant is a sin. So if funds allow, refuse dinners - there is a wonderful steak nearby in Anantara - an Australian restaurant! The breakfast itself is very good, everything is there, juices, pastries, eggs, cereals, scrambled eggs - a solid five, there is nothing to reproach. Well, a huge selection of fruits.
3. Spa. There is a massage area, they do it very well, but as usual in a hotel, without knowing you, they do it to an average degree. Excellent sauna, hammam, arom, warm stone beds, there is even a vip sauna if you want to go with your wife. Above all praise.
4. Beach. Lagoon, but deep, a few shells, special shoes are not required, the sunset is beautiful, even deep, there are water sports - kayak, boats, fishing. Coming to the beach, towels are spread out for you, water is given free of charge in bags with ice, there are enough sunbeds for everyone. There is a children's pool - and there are a lot of people there, there is an adult - almost always empty. The sea is simple, without corals and fish, but the most it is to swim.
5. Restaurant on the beach. DO NOT believe those who write that this is an expensive fast food. Yes, you can spend 40 dinars on French fries, but no one bothers you to take shrimp or gazpacho, pasta and steak, wonderful salads and rolls. The restaurant is quite at the level of good Novikov restaurants in Moscow.
6. Prices for example. A bottle of beer - 50, a glass of Prosecco - 60, a cocktail - 80, champagne - 120, water-gas drinks - 25. Food - salads - 45-80, soups - 60-80, hot - 80-200. Massage - 350-500. Rent a boat for 3 hours - 2500. In a divine way for the Emirates.
7. Other. The hotel is family, a lot with children, not so many Russians - Germans, Poles, Kazakhs, French, Arabs.
8. Well, about the shortcomings. It's a trifle, but they are. The hotel was tired - the wallpaper was falling off, the paintings were hung unevenly, we were poisoned in the Social and didn’t go there again, one day nothing worked in the spa in the men’s area - I wasted my time. Wrong logistics in seating for breakfast at peak times creates huge queues. To visit restaurants, they must be booked in advance, otherwise they will not be imprisoned, although there are many free places. A bad hair dryer in the room, and when asked to replace it, they brought the same ugliness (they quit changing it later, they reconciled). Room cleaning takes place every other time - the cleaner is too lazy to clean and he hangs a sign, such as do not disturb, but this can be solved by calling the reception and everything is fixed. You can get through to a personal assistant and at the reception from 3 or even 4 times. When asked to book a table in a restaurant and call my room, I never received a call. When calculating, plan the time in advance - I was calculated at the check-out for almost an hour.
аватар radmilazateeva
 •  traveled 6 years ago
Rating 8.0
We chose for a long time where to stay in the UAE, we were already in many hotels, but we didn’t want to repeat ourselves. We stopped at the Waldorf Astoria Dubai Palm Jumeirah. The hotel is very beautiful, it has its own style, and even the absence of almost any greenery did not spoil it. This is a hotel you can return to! The normal public is resting, unlike the nearby Rixos heaven and earth! The service of the hotel is at a very high level, it is pleasant to feel like a long-awaited guest. … More ▾ We chose for a long time where to stay in the UAE, we were already in many hotels, but we didn’t want to repeat ourselves. We stopped at the Waldorf Astoria Dubai Palm Jumeirah. The hotel is very beautiful, it has its own style, and even the absence of almost any greenery did not spoil it. This is a hotel you can return to! The normal public is resting, unlike the nearby Rixos heaven and earth! The service of the hotel is at a very high level, it is pleasant to feel like a long-awaited guest. The staff is very attentive! If there is any misunderstanding, the problem is solved immediately. Settled before the scheduled time in this they go to meet the guests. The room is very cool, modern renovation and furniture, a huge bathroom and a good set of shower products. The room is cleaned every day, immediately brought replenishment in the mini bar. Beautiful view of Dubai. The only way to get to the city from the hotel is by taxi. The location is not very convenient, 40 minutes to go to the center! But there is a free shuttle in Dubai to the mall. The beach goes to the inner side of the palm tree. White sand beach, nice water, though the sun is really scorching there. There are lifeguards on the beach, which is important, there were a lot of families with children. There are no problems with sunbeds on the beach. The hotel has 2 swimming pools. The pools are also for families with children and there are only for adults. The pool is good, I liked the bar next to it very much. There is a good selection of drinks and snacks. Meals we had only breakfast and dinner, they were full of them. The food is not only excellent, it is delicious. The breakfast buffet was good with a lot of variety. We dined several times at the hotel in the Vietnamese restaurant, we liked it very much! Service and food are just great! True, Italian is not cheap)) but the serving of dishes and the dishes themselves are all delicious! The hotel has a kids club with a lot of toys and animations, you can play with your child, you can leave it under supervision for a limited time. In general, all the conditions for a family holiday. Vacation was great as always. And for this, thanks to our travel agent Dmitry Kukin, he always selects the ideal options and we are always satisfied! Excellent professional, I recommend to everyone! You can find it very easily just by name in the VKontakte social network.
аватар tchvireva.nadia
 •  traveled 7 years ago
Rating 9.0
Food chic loved having breakfast on the terrace. The choice of food is excellent. The choice of dishes is excellent at any time of the day whether it's breakfast, lunch or dinner. They cook very tasty. Naturally, the service delivery is excellent. True, there are few seafood dishes, but the rest is in abundance. … More ▾ Food chic loved having breakfast on the terrace. The choice of food is excellent. The choice of dishes is excellent at any time of the day whether it's breakfast, lunch or dinner. They cook very tasty. Naturally, the service delivery is excellent. True, there are few seafood dishes, but the rest is in abundance. We were settled very quickly with the language of problems, there were no Russian-speaking staff at the reception. The room is large and bright. With beautiful design. Everything you need is from slippers to toothbrushes. Everyone completes what is over. There were no problems with plumbing or electronics. They clean very well all the corners are washed, the dust is wiped everywhere. The location of the hotel is very convenient to the center about twenty minutes by taxi. Territory large decent amount of greenery. The pool is clean, you won't have to look for a lot of sunbeds and the pool itself is beautifully equipped. The beach also did not disappoint cleanly, good sunbeds. From the entertainment on the beach, you can add by renting a boat. There is a large good gym and a great spa. With regards to families with children in this hotel, I will not say much. We rested on our own, no children. But I know for sure there is a playground and a pool for children and a playroom and a club. The entrance to the sea is gentle, so the beach is also normal for children. A hotel for a comfortable stay and obviously not for parties.
аватар robinzon-tour
 •  traveled 9 years ago
Rating 7.0
Visited this hotel on a promotional tour, last for dessert. We were very pleased that at the end of the tour we would be accommodated in a hotel on the Palm. And the hotel is really very beautiful. But to our great regret, the reception staff spoiled the whole impression! Disgusting work. Our group was accommodated for several hours, the lists of the group were at the hotel a week before our arrival. … More ▾ Visited this hotel on a promotional tour, last for dessert. We were very pleased that at the end of the tour we would be accommodated in a hotel on the Palm. And the hotel is really very beautiful. But to our great regret, the reception staff spoiled the whole impression! Disgusting work. Our group was accommodated for several hours, the lists of the group were at the hotel a week before our arrival. The settlement ended with a scandal, everyone dispersed throughout the territory and by the evening, finally, they settled. In the morning we were supposed to have an early check-out, we ordered dry rations. We were promised to set the table in the morning for the whole group. Waking up and handing over the keys, we found that instead of breakfast for the whole group, they brought us 4 croissants and the same number of cups of coffee... Gorgeous breakfast! The hotel administration should pay attention to the work of the staff at the reception, otherwise it risks being left without tourists.
Otherwise, the hotel is wonderful, the rooms are cleaned thoroughly, 2 times a day, they are always wondering if everything is in order. The beach is also pleased, clean, spacious.
This hotel could be one of the best in the UAE, but the receptionist let us down, I don’t think that a discerning client will turn a blind eye to the strange attitude of the receptionists towards him, work on it!
Пляж Пляж Наш номер Наш номер Наш номер Наш номер
аватар klimenkova1
 •  traveled 10 years ago
Rating 6.0
Stayed at the hotel for 2 nights with co-workers on a promotional tour from Emirates Holidays (84956385959). The hotel is brand new located on the Palm Jumeirah. It takes 20-30 minutes by taxi to the city center. The rooms are very good, spacious, modern - the only thing I liked. The breakfasts are not bad. The beach is not very good, as the water in the sea is stagnant. … More ▾ Stayed at the hotel for 2 nights with co-workers on a promotional tour from Emirates Holidays (84956385959). The hotel is brand new located on the Palm Jumeirah. It takes 20-30 minutes by taxi to the city center. The rooms are very good, spacious, modern - the only thing I liked. The breakfasts are not bad. The beach is not very good, as the water in the sea is stagnant. The view from the room may be on the road where construction work is being carried out, I advise you to take rooms with a sea view.


avatar fomina2015
8 years ago  •  3 subscribers no answers
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Entertainment

Отель открыт 24 декабря 2013 года. Роскошный пляжный курорт, расположенный на легендарном острове Пальм-Джумейра. Именно здесь можно отдохнуть от суеты, но при этом быть недалеко от всемирно известных достопримечательностей и торговых центров. Подходит для всех категорий туристов.

Location Отель расположен на легендарном острове Пальм-Джумейра, в 42 км от международного аэропорта Дубая, в 104 км от аэропорта Абу-Даби, в 56 км от Шарджи.
Description of the beach Отель расположен на берегу моря. Протяженность пляжа — 200 метров. Пляжные полотенца — бесплатно.
  • 1st line
  • private beach
  • sand beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Круглосуточная стойка регистрации, экскурсионное бюро, услуги по продаже билетов, услуги консьержа, камера хранения багажа, факс/ксерокопирование, услуги по глажке одежды (платно), room service: круглосуточно (платно), интернет-кафе бесплатно (в WA Lounge), бизнес-центр бесплатно (в WA Lounge), 6 конференц-залы, 1 банкетный зал, магазины, 2 открытых бассейна (с режимом температурного контроля, 350 м2 и 760 м2), у бассейна зонтики, шезлонги, матрасы, полотенца: бесплатно. 4 ресторана, бар, лаундж.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • conference hall/banquet hall
  • business center  FREE 
  • parking  FREE 
  • car rental
  • safe
  • free wi-fi
  • elevator
  • laundry
  • facilities for people with disabilities
  • non-smoking rooms
  • currency exchange
  • ATM
  • payment by payment cards
For kids Детский клуб бесплатно (3–12 лет), детская площадка (крытая в мини-клубе), детский бассейн: открытый, детская коляска.
  • children's swimming pool
  • playground
  • kids club  FREE 
  • children's chairs in the restaurant
  • cot  FREE 
Entertainment and sports Волейбол на пляже бесплатно, освещение теннисного корта платно, уроки тенниса платно, прокат теннисных ракеток и мячей платно, салон красоты платно (маникюр, педикюр, уход за лицом), массаж платно, водные виды спорта платно (банан, виндсерфинг, водные лыжи).
  • sauna/bath/hammam  FREE 
  • jacuzzi  FREE 
  • gym  FREE 
  • water activities
  • organization of excursions
  • celebration organization service
Description of rooms

В отеле 319 номеров. Есть 3 специально оборудованных номера для людей с ограниченными возможностями. Состоит из одного 8-этажного здания.

In the rooms

Центральный кондиционер, HD-телевизор, Wi-Fi (бесплатно), телефон, сейф (бесплатно), кофемашина, мини-бар (платно), набор для приготовления чая/кофе, ванная комната (мраморная ванна и душ), биде, фен, косметические принадлежности, халаты и тапочки, утюг и гладильная доска, балкон или терраса. Уборка номера и смена белья: ежедневно, room service: круглосуточно (платно).

  • bath / shower
  • bidet
  • hair dryer
  • slippers and bathrobe
  • $
  • safe  FREE 
  • air conditioner
  • cable/satellite TV
  • plasma tv
  • phone
  • internet wi-fi  FREE 
  • tea/coffee maker
  • balcony/terrace
The address The Palm Jumeirah, Crescent East,, Dubai, U.A.E
Phones: Tel: +97148182222
Fax: +97148182233
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчаный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
В отеле есть водные развлечения. В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму. Служба организации торжеств поможет изысканно отпраздновать годовщину свадьбы, день рождение или любой другой праздник.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Детские стульчики для кормления Ваших малышей всегда под рукой.