REVIEWS ABOUT TRAVEL COMPANIES

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LATEST REVIEWS ABOUT TRAVEL AGENCIES

Everything is good. Excellent consultation and support during the holiday. I recommend!

traveled  7 years ago
Travel agency assessment:
10.0

Manager Victoria helped to choose the best tour for our requirements, the price is adequate. I recommend!



Rest with difficulties

traveled  7 years ago
Travel agency assessment:
6.0

We did not get on this tour of our own free will - we had to choose it after the group did not get on another route in Italy. By the way, this is Akkord's policy: to create many similar routes, many of which do not accept groups. As a result, you have to look for something at the last moment, at least remotely similar to what you want, and change train tickets to Lviv (when they are no longer on sale), and pay extra for the cost of the tour, which grows as the departure date approaches.



travel agency is good

traveled  7 years ago
Travel agency assessment:
8.0

We were well received, however, the air conditioners in the buses could not cope with the heat. They took us to the hotel within 2 hours. Friendly staff, but tips are always expected. There were no problems with the transfer there and back. What they asked to fix and all that, they also performed. Thank God, during the rest we were not touched by illness and something worse, therefore, we don’t know how they would help us in this.



Fraud and divorce

traveled  7 years ago
Travel agency assessment:
1.0

They are swindlers and scammers. In Chernivtsi, more than 40 people were thrown for money and disappeared, they don’t pick up the phone, they freeze. SERGEY SEREDA and IVAN GOSTYUK are especially good at saving people. Just hear about them, run far away. Tours are not cheaper than in any travel agency, and sometimes more expensive. All bad reviews are removed from their chats.



Everything in general is normal, but you need to give more truthful information about the hotel

traveled  7 years ago
Travel agency assessment:
5.0

They served normally, but they did not keep the promised call back time, they had to call and be reminded themselves. They did not warn about a bunch of problems in the hotel and on its beach. Round trip transfer was on the level, in terms of timing and duration. Guides, though - students, chat more about anything than actually "guide". There were transfers of flights in both cases.



Good travel agency

traveled  7 years ago
Travel agency assessment:
9.0

Good travel agency. Many thanks to the manager Svetlana, who suggested a tour in Zaporozhye. Everything was organized very well. However, there are comments on the work of the company as a whole: 1. At the airport in Kyiv, no one met us and we had to figure out what to do and how to get on the plane ourselves; 2. Boarding passes on the plane had to be printed out by ourselves (although some tourists had them), otherwise airport employees would have to pay money for them; 3.



Great agency, highly recommended!

traveled  7 years ago
Travel agency assessment:
10.0

Thank you very much Olga, for the excellent selection of the tour, patience. Everything was excellent, top notch. We have been traveling with you for 3 years, and we are very satisfied. We recommend you to everyone! Thank you so much for the gifts for the kids



Excellent service, friendly and caring staff.

traveled  7 years ago
Travel agency assessment:
9.0

1. Chose at random. 2. Very satisfied with the work of the employees. 3. Next year we will buy a tour only from them.



Good agency. I recommend

traveled  7 years ago
Travel agency assessment:
9.0

We have been using the services of Universal Travel for 5 years. They began to travel around Ukraine - the Carpathians, Transcarpathia, Vinnitsa fountains. Later they switched to foreign tours - Turkey, Tunisia. Attentive staff, compliance with the prices stated in the promotional offer and the real ones, budget tours, a large selection.



HORROR

traveled  7 years ago
Travel agency assessment:
1.0

1. When drawing up the contract and paying for the trip, the departure from Egypt was on August 3, 2019 at 6 am 2. When issuing tickets, the departure from Egypt was postponed to 21:50 on August 3. 3. Then they moved the departure to 23:30 4. 4th option at 3:50 on August 4th. 5. The room must be released at 12 noon on August 3rd. 6. I applied to the central office in Kyiv, they could not help.



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