REVIEWS ABOUT TRAVEL COMPANIES

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LATEST REVIEWS ABOUT TRAVEL AGENCIES

Poor customer service, delayed documents

traveled  12 years ago
Travel agency assessment:
3.0

1. Was a regular customer until the manager changed 2. The selection of the tour began with high prices, there is no individual approach. They say you are looking for then call us we will offer you a good price. 2. Attitude towards the client is humiliating 3. Issuance of documents with a long delay 4. After buying the tour, they refuse to advise (there was a flight delay of 12 hours), they found out at the airport itself, they flew with a child. →



'Hot tours' in Nikolaev st. Decembrists, 28-a is the best travel agency

traveled  12 years ago
Travel agency assessment:
10.0

We decided to go on holiday to Egypt. We have been looking for a good travel agency for a very long time. We went around a lot of travel agencies around the city, but not everywhere they arranged prices, because our budget was limited and the attitude towards the client, which is very important for us, did not suit us everywhere. Friends advised me to contact the Hot Tours network travel agency, which is located at the address: Nikolaev, st. →



Bad Firm

traveled  12 years ago
Travel agency assessment:
2.0

We wanted to get a visa. They gave money (and a lot) and documents to the travel agency (Chernyshevsky 62), which worked with Olva-tour. As a result, no visa, no money. The passports were hardly returned after three months. They don’t want to give money away, they all pile on each other. I will never use this company and would not recommend to others! One cheat!. →



good travel agency, respect, but the organization is lame

traveled  12 years ago
Travel agency assessment:
5.0

I really liked the Cleopatra Hotel in general, except for bed linen and bedspreads with terrible stains. As for the tour, we did not get the promised 4 seats, we were seated for a long time and were given the 3rd row. But on excursions and on the way back to Kyiv, these places were occupied by other people from Odessa, who categorically did not want to change with us, they say, these places were prescribed to them by Anga Travel. →



I have never seen better service anywhere.

traveled  13 years ago
Travel agency assessment:
10.0

The first time they simply offered the best price, then they answered all my 500 questions))). All formalities are solved remotely, quickly and efficiently. The manager Alena is just a smart girl, the director Lena is also))). In addition to the main issues, they solve all the other side issues that have nothing to do with them. For example: they made me a detailed printout of how to get from the airport to the hotel across half of Europe))). →



The best tour company! I recommend to everyone!

traveled  12 years ago
Travel agency assessment:
10.0

The guys are experts in their field, everything is accessible and understandable! They will help with the choice, select the desired option for the specified amount! Only positive impressions. Vasily and Andrey, you are the best!!! →



Ruined New Year's Eve

traveled  12 years ago
Travel agency assessment:
2.0

And so, I'll tell you about the travel agency "AP Travel" (APTRAVEL) Odessa. I ordered a New Year's tour to the Carpathians (Bukovel) from December 29 to January 04. They were supposed to leave on a "comfortable" bus on December 29 at 18:00, but the trip was postponed the next morning due to weather conditions. People agreed with this, since there was a lot of snow, and the tracks were temporarily blocked. →



Our client was satisfied with the air tour Santa is here!

traveled  12 years ago
Travel agency assessment:
7.0

Pros of the tour: interesting, the guides worked perfectly, the buses are excellent Cons of the tour: there was nowhere to celebrate the new year, in the city of oulu there was nothing near the hotel, and tourists noted where they had to in the hotel, in the lobby, from where they were driven out at one in the morning; hotel in Tallinn (1 night) according to customers is very bad. →



Sharazhkin office with incompetent employees

traveled  12 years ago
Travel agency assessment:
2.0

We chose this company because of the price, it was slightly below the average bar. In response, they were very burned: - the hotel is cold - breakfasts, dinners - disgusting (rice with frozen vegetables, chicken chop) - you have to pay for everything (immediately before leaving for the ski resort there was an announcement "We are not going to Play, but to Izky, which are twice as close, but you still have to pay 70 UAH for the transfer" (by minibus it costs 20 UAH, on a custom-made bus 30 UAH, we specially found out)) - there is no exact answer from the employees, the food at the New Year's buffet sucks, there is no water at all and they definitely do not want to give it, this was the answer "I paid them everything you gave me, I also said to give everything you ask, so don't questions for me. →



An excellent company that helps tourists not only with the choice of a hotel, but also during

traveled  12 years ago
Travel agency assessment:
10.0

My husband and I rested in Sri Lanka from 08.12 to 18.12. This is a beautiful country with a peculiar flavor and simply incredibly beautiful nature. Such a paradise on our planet. I must say right away that there were no problems at all, but first things first. We turned to this company based on recommendations and reviews and did not regret it for a minute. →



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