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LATEST REVIEWS ABOUT TRAVEL AGENCIES

Terrible travel agency

traveled  11 years ago
Travel agency assessment:
1.0

We also went on Christmas with this mountain company. Firstly, in Lviv, 6 out of 8 people forgot to take us on a tour of Lviv. Immediately upon arrival in Lviv, they called the director Nikita and asked where they would take us on the tour, to which he replied that wait now everything will be .After this call, Nikita did not pick up the phone for three days, although we had a lot of questions to the sky.



horror!!!

traveled  11 years ago
Travel agency assessment:
3.0

the company was not chosen, the country was chosen. I wanted to see Georgia, especially since the program was described very beautifully! but .... out of the 4 days declared by the program, they received only 3, and no one even hinted at the Ananuri fortress. Tea and coffee were even offered at the beginning of the journey, but on the way back .... there was no coffee, no sugar, and later the rest.



Terrible service

traveled  11 years ago
Travel agency assessment:
1.0

People!!! do not fall into the hands of the charlatan Igor Semenyuk represented by his travel agency Universal-Tour!!! This company does not bear any responsibility for their actions! evil fate, prompted them to book a New Year's tour in Transcarpathia. . . the tour consisted of 4 days, which, according to the program, are scheduled by the hour with visits to local attractions! However, the organizer of the trip, Igor Semenyuk, and his assistant Pavel, without any explanation or alternatives, simply ignored half of what was stated in the booked tour.



Terrible travel organization! Ruined our Christmas

traveled  11 years ago
Travel agency assessment:
1.0

Tour "Christmas Story". Departure was supposed to be 01/02/2015 from the Dnieper, but for some reason we were rescheduled for the trip to 01/01, warning about this only on 12/31 at 15.00!!!!! We gathered in puffs without noticing NG. Further at the station we were accompanied by 2 girls, tickets were given only when boarding the train directly, without mentioning a word that there were tickets with departure at night from Yaremche and that our entire tour program was changing.



Poor customer service, delayed documents

traveled  11 years ago
Travel agency assessment:
3.0

1. Was a regular customer until the manager changed 2. The selection of the tour began with high prices, there is no individual approach. They say you are looking for then call us we will offer you a good price. 2. Attitude towards the client is humiliating 3. Issuance of documents with a long delay 4. After buying the tour, they refuse to advise (there was a flight delay of 12 hours), they found out at the airport itself, they flew with a child.



'Hot tours' in Nikolaev st. Decembrists, 28-a is the best travel agency

traveled  11 years ago
Travel agency assessment:
10.0

We decided to go on holiday to Egypt. We have been looking for a good travel agency for a very long time. We went around a lot of travel agencies around the city, but not everywhere they arranged prices, because our budget was limited and the attitude towards the client, which is very important for us, did not suit us everywhere. Friends advised me to contact the Hot Tours network travel agency, which is located at the address: Nikolaev, st.



Bad Firm

traveled  11 years ago
Travel agency assessment:
2.0

We wanted to get a visa. They gave money (and a lot) and documents to the travel agency (Chernyshevsky 62), which worked with Olva-tour. As a result, no visa, no money. The passports were hardly returned after three months. They don’t want to give money away, they all pile on each other. I will never use this company and would not recommend to others! One cheat!.



good travel agency, respect, but the organization is lame

traveled  11 years ago
Travel agency assessment:
5.0

I really liked the Cleopatra Hotel in general, except for bed linen and bedspreads with terrible stains. As for the tour, we did not get the promised 4 seats, we were seated for a long time and were given the 3rd row. But on excursions and on the way back to Kyiv, these places were occupied by other people from Odessa, who categorically did not want to change with us, they say, these places were prescribed to them by Anga Travel.



I have never seen better service anywhere.

traveled  12 years ago
Travel agency assessment:
10.0

The first time they simply offered the best price, then they answered all my 500 questions))). All formalities are solved remotely, quickly and efficiently. The manager Alena is just a smart girl, the director Lena is also))). In addition to the main issues, they solve all the other side issues that have nothing to do with them. For example: they made me a detailed printout of how to get from the airport to the hotel across half of Europe))).



The best tour company! I recommend to everyone!

traveled  11 years ago
Travel agency assessment:
10.0

The guys are experts in their field, everything is accessible and understandable! They will help with the choice, select the desired option for the specified amount! Only positive impressions. Vasily and Andrey, you are the best!!!



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