If you want to spoil your vacation, welcome here! Sun loungers are paid and you need to take them from 5.00 in the morning!! ! There are never any places near the pool! Parking is paid - there are no places, if you really want the car to be not 5 km from the hotel, but closer, you have to pay a rude valet who talks to you like.
… More ▾
If you want to spoil your vacation, welcome here! Sun loungers are paid and you need to take them from 5.00 in the morning!! ! There are never any places near the pool! Parking is paid - there are no places, if you really want the car to be not 5 km from the hotel, but closer, you have to pay a rude valet who talks to you like. . . The main valet is a rude boor!! ! And no one can influence him!
In the restaurant, the plates are dirty through one, the appliances are stained, everything is like for pigs! And the fact that it is safe here during a pandemic is out of the question !! !
In the restaurant, the plates are dirty through one, the appliances are stained, everything is like for pigs! And the fact that it is safe here during a pandemic is out of the question !! !
Like
You like
• 1
Show other comments …
The hotel is on the first line, beautiful, that's why we chose it, cheaper than Turkey. I liked the sea, the coast is good. We liked everything, considering its price, the sea is the main thing, and the rest is in order. Thank you all very much
… More ▾
The hotel is on the first line, beautiful, that's why we chose it, cheaper than Turkey. I liked the sea, the coast is good. We liked everything, considering its price, the sea is the main thing, and the rest is in order. Thank you all very much
Like
You like
• 13
we liked the rest in this hotel, a very comfortable pool for children, excellent animation, the food is very good, for every taste. Housekeeping is lame on both legs, but otherwise no worse than in other hotels
… More ▾
we liked the rest in this hotel, a very comfortable pool for children, excellent animation, the food is very good, for every taste. Housekeeping is lame on both legs, but otherwise no worse than in other hotels
Like
You like
• 13
Dear vacationers! I share the bitter experience of living in this hotel, despite my 5 stars on the second day of rest from the parking lot of this hotel, MY CAR was STOLEN!!! The workers could not do anything, waving their arms, tell me how it happens that you can steal a car from the parking lot of a five-star
… More ▾
Dear vacationers! I share the bitter experience of living in this hotel, despite my 5 stars on the second day of rest from the parking lot of this hotel, MY CAR was STOLEN!!! The workers could not do anything, waving their arms, tell me how it happens that you can steal a car from the parking lot of a five-star hotel, where are the security, cameras, operational actions of the employees of this almshouse??! !
Like
You like
• 5
• traveled 7 years ago
The first half of the rest is spent searching for an answer to the question "Can the pluses somehow compensate for the obvious failures of the hotel? " After a little rest and soaking in the philosophical acceptance of the situation, you begin to appreciate what you have, and as a result, it’s even a pity to leave somewhere.
… More ▾
The first half of the rest is spent searching for an answer to the question "Can the pluses somehow compensate for the obvious failures of the hotel? " After a little rest and soaking in the philosophical acceptance of the situation, you begin to appreciate what you have, and as a result, it’s even a pity to leave somewhere.
PROS
- Very friendly staff, everyone tries to please and please
- The food is plentiful and you can choose a menu for every taste
- Our room was very large. On the last floor under a mezzanine roof, so almost double
- Cleaned pretty clean and almost every day
- WiFi is available. Let not fast, but it is quite possible to view the mail
- As close to the coast as possible
- The sand is fine, cleaned every day with special seeders
CONS - Basically, all the shortcomings relate to the technical condition of the hotel:
- On the 9th floor during peak hours (17.00-21.00) there was no water at all, let alone warm
- No beach towels provided
- Elevators are very slow and often break down.
Some elevators are simply in a very bad condition (dirty, with trimmed sheathing, a piece of soiled linoleum or dirty carpet may lie on the floor, in one elevator the control panel was torn off)
- No air conditioning, no TV, no mini-fridge in our room
- Low-quality soft drinks (coffee, tea)
Tips if you have already chosen this hotel:
1) Be sure to take a room with a sea view. It's 100% fun
2) Choose a lower floor if you are not ready to walk to the 6th-9th floors. By the way, it is not so difficult if you want to get an exclusive view of the sea. But don't rely too much on elevators. Or be patient.
3) Sign up for dinner at a restaurant in the snack bar area (near the SPA). You can take a break from the hustle and bustle of the evening. The food is tasty.
4) Take beach towels with you. They are not given at all.
5) Keep a few large water bottles in case you run out of taps in the evenings
6) Also - as always - let's tip. No one asks, but the staff is great.
As an alternative, we walked along the coast and looked at what is generally on the first line. Helena Sands attracted attention, beautiful and modern - but it seemed that in the evening it was very stuffy inside because of the hedge. Magestic is really modern and technically perfect, with a large territory. Perhaps, if you go to Sunny Beach, then Magestic would be the next option.
Victoria wouldn't take the risk again. Although this option was somewhere interesting. A mixture of all possible styles in design - Central African, Greek, Egyptian, Empire gilding, wicker furniture, antique couches, Chinese vases, Japanese ekibans. The feeling that I got on a pirate ship, or in a magpie's nest, where the owners bring everything that they found interesting at furniture auctions. And in all this you can walk right in swimming trunks.
In Magestic, I think I would have to wear shorts at least.
PROS
- Very friendly staff, everyone tries to please and please
- The food is plentiful and you can choose a menu for every taste
- Our room was very large. On the last floor under a mezzanine roof, so almost double
- Cleaned pretty clean and almost every day
- WiFi is available. Let not fast, but it is quite possible to view the mail
- As close to the coast as possible
- The sand is fine, cleaned every day with special seeders
CONS - Basically, all the shortcomings relate to the technical condition of the hotel:
- On the 9th floor during peak hours (17.00-21.00) there was no water at all, let alone warm
- No beach towels provided
- Elevators are very slow and often break down.
Some elevators are simply in a very bad condition (dirty, with trimmed sheathing, a piece of soiled linoleum or dirty carpet may lie on the floor, in one elevator the control panel was torn off)
- No air conditioning, no TV, no mini-fridge in our room
- Low-quality soft drinks (coffee, tea)
Tips if you have already chosen this hotel:
1) Be sure to take a room with a sea view. It's 100% fun
2) Choose a lower floor if you are not ready to walk to the 6th-9th floors. By the way, it is not so difficult if you want to get an exclusive view of the sea. But don't rely too much on elevators. Or be patient.
3) Sign up for dinner at a restaurant in the snack bar area (near the SPA). You can take a break from the hustle and bustle of the evening. The food is tasty.
4) Take beach towels with you. They are not given at all.
5) Keep a few large water bottles in case you run out of taps in the evenings
6) Also - as always - let's tip. No one asks, but the staff is great.
As an alternative, we walked along the coast and looked at what is generally on the first line. Helena Sands attracted attention, beautiful and modern - but it seemed that in the evening it was very stuffy inside because of the hedge. Magestic is really modern and technically perfect, with a large territory. Perhaps, if you go to Sunny Beach, then Magestic would be the next option.
Victoria wouldn't take the risk again. Although this option was somewhere interesting. A mixture of all possible styles in design - Central African, Greek, Egyptian, Empire gilding, wicker furniture, antique couches, Chinese vases, Japanese ekibans. The feeling that I got on a pirate ship, or in a magpie's nest, where the owners bring everything that they found interesting at furniture auctions. And in all this you can walk right in swimming trunks.
In Magestic, I think I would have to wear shorts at least.
Like
You like
• 30
I’ll start from the first minute of arrival in the room, the air conditioner didn’t work, they started calling, but they dropped us when they went down, they told us that the master would come tomorrow and that it wasn’t terrible that he didn’t work, the room was dirty everywhere, dust, fragments
… More ▾
I’ll start from the first minute of arrival in the room, the air conditioner didn’t work, they started calling, but they dropped us when they went down, they told us that the master would come tomorrow and that it wasn’t terrible that he didn’t work, the room was dirty everywhere, dust, fragments flowed down, dirty towels, bedding in blood, the hair dryer is dirty wrapped with adhesive tape, the TV is a box that does not work, there is no wi-fi, the balcony is clogged with birds, the bathroom is dirty, sticky paper in the form of a cake about 10-15 cm is funny on the ceramics in the bathroom, we asked that they come and clean it in first of all, they showed the bathroom, to which they answered us BECAUSE OF THIS, YOU CALLED ME?? ? COULD NOT SUFFER UNTIL TOMORROW? ? The attitude is boorish, the food is disgusting, the dishes are dirty, for three days they have never changed the linen (((((((((((((((((((((((((((((((((((((((((((((((((((((((((I had to go to the break and change the bed on my own, because it's not possible to sleep on what we had on the beds, the last in the evening the lights went out in the room, they came to repair it only after three hours ((((with a dissatisfied face! If I were offered to go there again and for free, then I would not go back there for anything! I do not recommend going there, it was wasted money , nerves and time ! All this was photographed but unfortunately I could not add all the photos
Like
You like
• 8
YESTERDAY I RETURNED FROM BULGARIA ORDERED A HOTEL VICTORIA PALACE 5 STARS I READ THE COMMENTS AND I DID NOT BELIEVE I THOUGHT THAT I WILL NOT PLEASE EVERYONE BUT UNFORTUNATELY WE WILL REMEMBER THIS TRIP AS A TERRIBLE DREAM THE HOTEL DOES NOT MEET EVEN ONE STAR VERY DIRTY. SERVICE BAD FOOD NOT GOOD FLOOR OF THE HOTEL EVERYBODY WAS IN THE MEDICAL CENTER VOMITING TEMPERATURE ETC THE ADMINISTRATION SCREAMED THAT IT IS A VIRUS BUT AS ONLY IS THE VIRUS IN THIS HOTEL? MY CHILD 2 DAYS WAS UNDER A DROPPER AND THEN THE DOCTOR SAID IT IS IMPOSSIBLE IN THE SUN AT THE SEA AND IN THE POOL.
… More ▾
YESTERDAY I RETURNED FROM BULGARIA ORDERED A HOTEL VICTORIA PALACE 5 STARS I READ THE COMMENTS AND I DID NOT BELIEVE I THOUGHT THAT I WILL NOT PLEASE EVERYONE BUT UNFORTUNATELY WE WILL REMEMBER THIS TRIP AS A TERRIBLE DREAM THE HOTEL DOES NOT MEET EVEN ONE STAR VERY DIRTY. SERVICE BAD FOOD NOT GOOD FLOOR OF THE HOTEL EVERYBODY WAS IN THE MEDICAL CENTER VOMITING TEMPERATURE ETC THE ADMINISTRATION SCREAMED THAT IT IS A VIRUS BUT AS ONLY
IS THE VIRUS IN THIS HOTEL? MY CHILD 2 DAYS WAS UNDER A DROPPER AND THEN THE DOCTOR SAID IT IS IMPOSSIBLE IN THE SUN AT THE SEA AND IN THE POOL. EAT ONLY TEA WITH RUSHERS BUT IT WAS ALL INCLUSIVE WE SAT 3 DAYS IN THE ROOM. AND SO HALF THE HOTEL. IN ONE WORD, BELIEVE THE COMMENTS WHAT THEY SAY DO NOT WANT TO SPINE YOUR HOLIDAY DO NOT GO TO THIS HOTEL
IS THE VIRUS IN THIS HOTEL? MY CHILD 2 DAYS WAS UNDER A DROPPER AND THEN THE DOCTOR SAID IT IS IMPOSSIBLE IN THE SUN AT THE SEA AND IN THE POOL. EAT ONLY TEA WITH RUSHERS BUT IT WAS ALL INCLUSIVE WE SAT 3 DAYS IN THE ROOM. AND SO HALF THE HOTEL. IN ONE WORD, BELIEVE THE COMMENTS WHAT THEY SAY DO NOT WANT TO SPINE YOUR HOLIDAY DO NOT GO TO THIS HOTEL
Like
You like
• 18
just awful !!!!!!!!!!!!!!!!!!!!!!!!!!!! NO service . . they don’t change the towels, they didn’t do the cleaning of the room at all, they asked for shampoo several times and nothing, they went to the market and spent the money, the plates in the dining room were dirty and I had to wipe them every day (it was very unpleasant to eat there), the territory is dirty , you can endlessly complain to the administration and no result.
… More ▾
just awful !!!!!!!!!!!!!!!!!!!!!!!!!!!!
NO service . . they don’t change the towels, they didn’t do the cleaning of the room at all, they asked for shampoo several times and nothing, they went to the market and spent the money, the plates in the dining room were dirty and I had to wipe them every day (it was very unpleasant to eat there), the territory is dirty , you can endlessly complain to the administration and no result. Only the nerves were spoiled and not a drop of rest, the whole holiday was swearing, and not only our family, but most of the vacationers.
NO service . . they don’t change the towels, they didn’t do the cleaning of the room at all, they asked for shampoo several times and nothing, they went to the market and spent the money, the plates in the dining room were dirty and I had to wipe them every day (it was very unpleasant to eat there), the territory is dirty , you can endlessly complain to the administration and no result. Only the nerves were spoiled and not a drop of rest, the whole holiday was swearing, and not only our family, but most of the vacationers.
Like
You like
• 8
The hotel does not live up to the 5 stars that adorn the majestic crown. The room is not cleaned at all (in fairness, it should be noted that after the request and the tip, the room was still vacuumed, but not the balcony). There are no bathrobes and slippers, towels are changed again after a reminder (it is better not to change, as a rare towel without stains).
… More ▾
The hotel does not live up to the 5 stars that adorn the majestic crown. The room is not cleaned at all (in fairness, it should be noted that after the request and the tip, the room was still vacuumed, but not the balcony). There are no bathrobes and slippers, towels are changed again after a reminder (it is better not to change, as a rare towel without stains). If you run out of soap or shampoo, buy at the store, because relying on the hotel you will remain unwashed (although toilet paper was provided regularly). The bathroom wasn't cleaned as well (but the trash was taken out daily), the drain was in all likelihood clogged as water was leaking out of the tub like in slow motion. The bed linen was spotless but torn. You won't believe it in the dining room called the Hollywood restaurant: the dishes are, to put it mildly, poorly washed. In all likelihood, they did not have time to wash it cleanly, since the number clearly did not correspond to the number of vacationers. And get ready for a serious struggle “for a place in the sun”, due to the lack of free tables (and Europeans are not good-natured Asians, they do not want, with very rare exceptions, to see outsiders in an empty place at the tables they occupy), due to the completely inexplicable the ratio of salt and pepper shakers with the number of tables. I omit such trifles as food that has no taste, the waiters shaking food crumbs from the table onto the floor, and even with their hands, etc. , etc. The fact that the hotel has its own beach is complete nonsense. The beach does not belong to the hotel, and it is paid (a little more than $ 7). By the way, the water in the sea is muddy. And this information is for the citizens of Armenia: do not contact the Geografic Travel agency, because it does not have complete information about the places that it recommends for recreation.
Review from — vOtpusk.ru
Like
You like
• 2
Stayed in August with my daughter. Entering the hall, we were delighted with the beautiful hotel, decorated in African style. We were quickly settled in a room, and here the beauty and luxury quickly disappeared. The room has a terrible smell of sewerage, in the bathroom the tiles are covered with mold, antediluvian plumbing, in the room there are chewing gum on the walls.
… More ▾
Stayed in August with my daughter.
Entering the hall, we were delighted with the beautiful hotel, decorated in African style. We were quickly settled in a room, and here the beauty and luxury quickly disappeared.
The room has a terrible smell of sewerage, in the bathroom the tiles are covered with mold, antediluvian plumbing, in the room there are chewing gum on the walls. The hotel needs a good repair for a long time!
The room was cleaned every three or even four days, the towels were dirty, the bed linen was gray, washed to holes.
At the reception, no one reacted to the comments, they were openly rude, like Russian pigs because of us, the Germans and the British do not want to come here. Vacationers scandalized every day.
There are not enough sun loungers by the pool, if you want to lie under an umbrella, get up at 6 am and sit near so that your towel is not thrown into a pile of the same towels. Pool towels are not provided, so bring your own.
The pool is dirty, small children pee directly into the pool. The food is monotonous, not tasty, the dishes in the restaurant are all chipped, you won’t find whole plates, a safe in the room for a fee. seems possible. If you want high-speed Internet in the room, then please pay.
In general, the vacation turned out to be not as expected. The hotel does not even pull for three stars, not to mention five. We will not go to Bulgaria to rest anymore. So, dear tourists, think about whether to go to such a hotel, it is not worth that kind of money!
Entering the hall, we were delighted with the beautiful hotel, decorated in African style. We were quickly settled in a room, and here the beauty and luxury quickly disappeared.
The room has a terrible smell of sewerage, in the bathroom the tiles are covered with mold, antediluvian plumbing, in the room there are chewing gum on the walls. The hotel needs a good repair for a long time!
The room was cleaned every three or even four days, the towels were dirty, the bed linen was gray, washed to holes.
At the reception, no one reacted to the comments, they were openly rude, like Russian pigs because of us, the Germans and the British do not want to come here. Vacationers scandalized every day.
There are not enough sun loungers by the pool, if you want to lie under an umbrella, get up at 6 am and sit near so that your towel is not thrown into a pile of the same towels. Pool towels are not provided, so bring your own.
The pool is dirty, small children pee directly into the pool. The food is monotonous, not tasty, the dishes in the restaurant are all chipped, you won’t find whole plates, a safe in the room for a fee. seems possible. If you want high-speed Internet in the room, then please pay.
In general, the vacation turned out to be not as expected. The hotel does not even pull for three stars, not to mention five. We will not go to Bulgaria to rest anymore. So, dear tourists, think about whether to go to such a hotel, it is not worth that kind of money!
Like
You like
• 10
Show more »
