Found the hotel on booking. com, where it is 5 stars. I called them to find out about accommodation, they asked to be towed directly. Upon arrival, it turned out that crazy money (1.5 times more expensive than 4 stars) was wasted, since in reality it is 4 stars and: 1) the hotel is not new and everything is super-inconvenient: the hotel building looks like a labyrinth with an old carpet, corrupted throughout the hotel, a meager interior that claims to be modern.
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Found the hotel on booking. com, where it is 5 stars. I called them to find out about accommodation, they asked to be towed directly. Upon arrival, it turned out that crazy money (1.5 times more expensive than 4 stars) was wasted, since in reality it is 4 stars and:
1) the hotel is not new and everything is super-inconvenient: the hotel building looks like a labyrinth with an old carpet, corrupted throughout the hotel, a meager interior that claims to be modern. The rooms are very uncomfortable, either super-small space (two-level, regular sea view), or a large room (deluxe sea view room), but the door opens directly into the pillow of the bed. There are no European sockets, and in general there are 2 of them! in total in the room. There is no proper lighting at night. The balcony of the deluxe and the duplex is large, but it is located so that you are sitting 10 meters from all neighboring balconies. The double bed is large, but it is impossible to sleep in the middle, because the two mattresses will join, forming a bump. In a restaurant, a portion of fish with vegetables costs 20 euros.
2) most importantly: creepy, arrogant hotel management who cheat customers! When I asked why you are not 5 stars, which is indicated on the booking, I paid for 5 stars. I was told that I had to call them and ask directly, because you never know where it is written, it is also written on the fence! When I told them that I wanted to cancel the reservation, at first the reception replied that there would be a cancellation fee for one night, the next day the operation manager Pavel said that we could leave, but the money would not be returned at all for the entire stay. When my indignation knew no bounds, he said, if you raise your voice, we will not agree with you at all. When we did leave, they charged us one night plus - 565 euros!
When I returned home, I contacted all the sites where they have 5 stars (booking, TripAdvisor, hotels. com, bookingcyprus. com), and they told me that the object (hotel) itself places the information on their sites. Therefore, they brazenly lied to my face when they made a surprised expression - where did you find that we are 5 stars ???
Vacation ruined! Terrible management!
This is NOT the way to do business and cheat customers!
1) the hotel is not new and everything is super-inconvenient: the hotel building looks like a labyrinth with an old carpet, corrupted throughout the hotel, a meager interior that claims to be modern. The rooms are very uncomfortable, either super-small space (two-level, regular sea view), or a large room (deluxe sea view room), but the door opens directly into the pillow of the bed. There are no European sockets, and in general there are 2 of them! in total in the room. There is no proper lighting at night. The balcony of the deluxe and the duplex is large, but it is located so that you are sitting 10 meters from all neighboring balconies. The double bed is large, but it is impossible to sleep in the middle, because the two mattresses will join, forming a bump. In a restaurant, a portion of fish with vegetables costs 20 euros.
2) most importantly: creepy, arrogant hotel management who cheat customers! When I asked why you are not 5 stars, which is indicated on the booking, I paid for 5 stars. I was told that I had to call them and ask directly, because you never know where it is written, it is also written on the fence! When I told them that I wanted to cancel the reservation, at first the reception replied that there would be a cancellation fee for one night, the next day the operation manager Pavel said that we could leave, but the money would not be returned at all for the entire stay. When my indignation knew no bounds, he said, if you raise your voice, we will not agree with you at all. When we did leave, they charged us one night plus - 565 euros!
When I returned home, I contacted all the sites where they have 5 stars (booking, TripAdvisor, hotels. com, bookingcyprus. com), and they told me that the object (hotel) itself places the information on their sites. Therefore, they brazenly lied to my face when they made a surprised expression - where did you find that we are 5 stars ???
Vacation ruined! Terrible management!
This is NOT the way to do business and cheat customers!
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A four that positions itself as a five. Service - class, the beach, which is located near the hotel, is generally super. The area is large and beautiful. There is a quiet pool, there is a regular pool with a jacuzzi. There is an indoor pool, 3 saunas, all can be used free of charge. Food is class. Each room has a fresh flower in the bathroom.
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A four that positions itself as a five. Service - class, the beach, which is located near the hotel, is generally super. The area is large and beautiful. There is a quiet pool, there is a regular pool with a jacuzzi. There is an indoor pool, 3 saunas, all can be used free of charge. Food is class. Each room has a fresh flower in the bathroom. The beds are very comfortable. The rooms are comfortable and modern. There are duplex apartments. But they have a nuance, they seem to go down. That is, you go into the hall, and you have to go down to the bedroom.
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this hotel will remain in my memory for a long time! The hotel is an art-designer, in a modern style. Located in the center of Protarence on the first line with a wonderful beach, which has a blue flag for the cleanliness of the coast! For children, there is a small lake with fish, a children's pool, for children, an adult pool is prohibited.
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this hotel will remain in my memory for a long time! The hotel is an art-designer, in a modern style. Located in the center of Protarence on the first line with a wonderful beach, which has a blue flag for the cleanliness of the coast! For children, there is a small lake with fish, a children's pool, for children, an adult pool is prohibited. The advantage of the hotel is the replacement of dinner for lunch. Sun lounger and umbrella paid together 4.5 euros per day. English cosmetics in the room, free safe
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An excellent new hotel located on the first line on the famous Figtree Bay beach, close to shops, bars and restaurants. The hotel positions itself as an ART hotel, it exhibits paintings by famous artists. The hotel has: a fitness center, a diving school, a spa, a sauna, an indoor and 3 outdoor pools (one for children), as well as a kids club.
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An excellent new hotel located on the first line on the famous Figtree Bay beach, close to shops, bars and restaurants. The hotel positions itself as an ART hotel, it exhibits paintings by famous artists. The hotel has: a fitness center, a diving school, a spa, a sauna, an indoor and 3 outdoor pools (one for children), as well as a kids club. The hotel has clean, comfortable rooms equipped with everything you need (mini-bar, safe, hair dryer, etc. ). Wi-Fi is free in public areas. Meals: breakfasts, half-board, or buffet, a large selection of delicious dishes, the dinner menu is formed thematically (Cyprus or other night), dinner time is not limited. Friendly, well-trained staff (there is a Russian speaker). The hotel, in which everything is provided for comfort and excellent rest, is suitable for all wealthy categories of tourists.
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A chic modern design 4 * high-tech hotel on the 1st line in the center of the resort. The rooms are fantastic, stylish, modern. High level of service and excellent food. The hotel has a lot of Europeans, few Russians and children. Excellent SPA center. Subjectively - 5 *. More suitable for couples, relaxation.
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A chic modern design 4 * high-tech hotel on the 1st line in the center of the resort. The rooms are fantastic, stylish, modern. High level of service and excellent food. The hotel has a lot of Europeans, few Russians and children. Excellent SPA center. Subjectively - 5 *. More suitable for couples, relaxation.
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The hotel is completely renovated! What he was before, I don’t presume to judge, I don’t know - I know what he is now! I was there in June 2010. The hotel has been completely renovated and now it looks more than worthy, we can safely say that the hotel is new and quite pulls on 5 stars, great design, the lobby is just super - white minimalism, very stylish - people with good taste will appreciate it! For Internet lovers - there is free WI-FI in the lobby! Everything is new in the rooms, everything you need is present from the furniture and again, a stylish minimalist design, comfortable beds, an LCD TV, fashionable stylish plumbing in the bathroom, a branch of a spray rose in a narrow vase to please the eye, gel-shampoos-balms from a famous French brand L'occitane.
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The hotel is completely renovated! What he was before, I don’t presume to judge, I don’t know - I know what he is now! I was there in June 2010. The hotel has been completely renovated and now it looks more than worthy, we can safely say that the hotel is new and quite pulls on 5 stars, great design, the lobby is just super - white minimalism, very stylish - people with good taste will appreciate it! For Internet lovers - there is free WI-FI in the lobby! Everything is new in the rooms, everything you need is present from the furniture and again, a stylish minimalist design, comfortable beds, an LCD TV, fashionable stylish plumbing in the bathroom, a branch of a spray rose in a narrow vase to please the eye, gel-shampoos-balms from a famous French brand L'occitane. The hotel has excellent service, a very good SPA center. The restaurant is very beautiful, and if you are lucky, there will be a free table and dinner will be held on an open veranda with stunning sea views - you will get a lot of pleasure! In general, the restaurant has very tasty high-quality food, dinners even with sophistication - shrimp cocktails in vases, several types of “smelling” cheeses, etc. . , friendly managers who will escort you to the table, keeping order in the restaurant, well-trained helpful waiters, by the way, I advise you to dress for dinner "in the evening" in order to look appropriate to the decorously noble atmosphere of the restaurant - this is not a Turkish version of a huge "canteen". There are 2 swimming pools on the territory: one large central one, around which sun loungers in pairs are scattered on the lawn and, by the way, everything is under its own umbrella, the second is small, more secluded, chamber, furnished around the perimeter with stylish wooden couches with white mattresses. The hotel area is small but cozy, a decorative pond with colorful fish attracts the attention of both adults and children. The location of the hotel is very good, the first line to the beach, outside the territory of the town of Protaras with all its civilization, entertainment, shops, restaurants, bars, discos, there is where to go to the promenade, in the evening the street is very busy, life is in full swing! The hotel is excellently located to the beach, you don’t have to pay for beach chairs (in Cyprus, all beaches are municipal and there are no private hotel beaches) - lie down for yourself sunbathing on the lawn by the pool (by the way, upon arrival, a certain sun lounger is assigned to you for the entire stay, which is yours and only! there will be no running around at 6 in the morning), but I wanted to swim in the sea, walked a few meters, went down the stairs and here it is the beach! In the bay where the beach is located, not far from the coast, nature has created a small rocky island, which is pleasing to the eye to look at from afar and swim to it - it seems like there is an ultimate goal! And the sea in Cyprus is gorgeous, the purest water, slightly cool, what you need in the heat is refreshing! On the territory of the hotel there is a stunning bar "Guru" under white awnings-tents, an incredibly beautiful and stylishly decorated interior, in the evening it is a pleasure to sit there on soft sofas to drink cocktails (which, by the way, the bartenders prepare perfectly) and listen to music from a DJ - a pleasure! I often repeat the word "stylish", sorry for the tautology, but it really looks like that and you can't name a hotel otherwise than stylish! I strongly recommend this hotel to everyone, if you choose it, you will not regret it! I wish you all a good, pleasant, memorable holiday!
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• traveled 14 years ago
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The hotel is very beautiful, cozy, the staff is friendly, the only thing is the food, the choice for breakfast is not great.
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The hotel is very beautiful, cozy, the staff is friendly, the only thing is the food, the choice for breakfast is not great.
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