Our vacation was calm and measured, during the day we went to the beach or rested by the pool, there were no problems with sunbeds. The food is organized perfectly, excellent bars, everything is delicious, friendly staff. We were constantly served in the restaurant by the waiter Morsi, for which special thanks to him, at the pool and in the bar I will note the work of Ahmed Refar, he is very attentive and tactful, he got along well with our daughter Diana. I can write a lot about the hotel and everything is positive, we remember the rest and we returned rested and tanned. I recommend this hotel for everyone who appreciates comfort and coziness.
I liked everything.
Food - a great variety of dishes for different tastes, different types of meat, seafood, fruits and sweets. In addition to breakfast, lunch and dinner, you can eat at the pool bar, prepare delicious pizza.
Service - courteous and friendly staff both in the restaurant and throughout the hotel. Most of them speak English and German. Russian is also spoken at the reception.
Rooms are compact, oriental in style. Everything is clean, furniture and appliances are not killed, in good condition. Clean systematically.
Entertainment program - near the main restaurant at 9 o'clock in the evening the program begins, it changed every night. But if you are expecting a disco with wild dances - you are not here, the vast majority of hotel guests are foreigners, mostly Germans, family and seniors. So if you are looking for a youth hotel with discos - this is not your option.
There are also animators in the main pool during the day.
The area is well-groomed and landscaped, beautiful as a park. There are enough sunbeds for everyone, there was almost no swimming in the pool, the water was cool.
Sea - the hotel is in the second line, we were with a child and a stroller - the distance to the beach was not stressful at all. The road to the beach goes through a green alley, so it was even fun to walk.
The beach is clean, sand. Occupancy of beds up to 11 hours is about 80 percent. The sandy and shallow sunset is perfect for kids. There was no strong ebb. Corals with fish are also available, you can go to the beach of the neighboring hotel tea hates, there are many of them and variety. There is a bar with drinks and snacks on the beach.
Of the minuses, I can only say about the check-in - we arrived approximately at 5 am, before settling in the room you have to wait 4 hours, rather - for the money. That's what everyone was waiting for. Drinks and pastries are offered in the lobby, and the restaurant is closed to the public.
Sea. The hotel is located on the second line, an alley leads to the sea, with a canopy, 600 meters, for us it was not stressful, but even very good, at least some kind of movement, there are enough sunbeds on the beach, but with umbrellas at the end of the rest there was embarrassment, one it broke and fell from them, the next day, we came to the sea around 5.30, we love to meet the dawn), the workers checked all the umbrellas, and on those that caused them doubts, they hung signs not to borrow, there were quite a lot of them, from Because of this, there were some inconveniences, but I am sure that the situation will be corrected soon. As for the sea itself, the sunset is sandy, it’s the most for the kids, but then the problem is, we’ve been to Makadi 3 times already, and we flew here because of the sea, the sandy sunset and the presence of coral, and now there are a lot of yachts , the water has become somehow more muddy, the fish are much smaller, and the coral seems to be covered with something, and it is because of this that the overall rating is 9. In the bar on the sea, everything is as always, hot dogs, hamburgers, french fries.
Nutrition. In short - a bomb))) varied and tasty, the service is beyond praise, I put mostly waiters in gloves, everything is clean, everything was enough, no matter what time you came, there were practically no queues, except perhaps for omelettes in the morning and then 4-5 people, while orders were taken quickly, you just wait until they cook, drinks were brought by the waiters, there were always enough tables. Beef, chicken, fish every day, and further from the topic, there were squid, crabs, shrimp, huge tuna, from which pieces were cut off, sushi, everything on the grill was very tasty, I really liked the spinach in sauce, pumpkin... about sweets in general, you can write endlessly, there was enough fruit (pomegranate, melon, orange, figs... ) on the last day there was a mango festival in general))) I don’t want to eat.
Aquapark. The bus is on schedule, but it’s better to come a little earlier, there is a chance that it will leave without you, there are a lot of slides, for different ages, the staff monitors safety, the husband and child were satisfied. You can have a bite to eat in the same bar (beer - no, it immediately upset my husband a little), but for the water park - this is not the main thing, and even most likely right.
We enjoyed the rest very much, for which we are very grateful to all the staff of the hotel, as they did everything to make it so, we will come again with pleasure.
At first, the disadvantages were not critical for me, but maybe important for someone:
* Early check-in - only for an additional fee of 50 euros.
* 600 steps to the sea, albeit on a shady alley, but, for example, my children were often lazy to walk, preferring swimming pools.
* Sunset in the sea is gentle, sand, almost no fish, with a mask is not interesting. To the reef and fish you have to walk 2000 steps to the right on the pontoon of another hotel. I walked, but it's hard for children
* Many boats are at a distance of 300-500m from the shore, one of the 9 evenings on the beach smelled of gasoline.
* Getting to Hurghada is hassle and expensive, even via Uber $ 15 one way. We bought all the souvenirs in local shops (T-shirts for 5, keychains for 2, backpack for a child for 10, cover for underwater photography 10, caps for 10).
* And about the temperature for those who plan to go in the summer.
In July afternoon the temperature was 38-42 degrees, the water warmed up to 28-30. If you do not go on excursions, go to the sea in the morning (we went at 6.30), in the afternoon to rest in the room, the heat feels like ours. In order not to burn, we always swam in T-shirts for the pool (non-cotton, but made of polyester, only these allow you to swim in the pool and water park, you need to bring them with you), and it is desirable to walk in long-sleeved shirts. Here they are sold too, 10 dollars.
Now the pros:
* Hotel, rooms, territory, restaurant, waiters - all very clean, clean, well-groomed. Service - hateful, caustic, the atmosphere is very friendly. Atypical for Egypt. I would say that European rules are felt in everything. As far as I understand, the hotel is run by an Austrian.
* The food is not as varied as in Turkey, but it is fresh, served only by waiters in gloves, vegetables, fruits, yogurt, fish, chicken, fast food for children, soups and milk porridge - everything was.
We have never had stomach problems.
* Quiet atmosphere during the day (both on the beach and by the pools). Evenings of entertainment are quiet, there were every day, but we did not hear from his room.
* Everything is well thought out for small children - children's menu, ramps for strollers, swimming pool under the awning, children's town.
* Sunset is gentle, sandy, to a depth of 30-40 meters, the sea is calm and clean, no waves, no jellyfish, no algae. Large beach, plenty of space, near cafes with drinks and fast food.
* Contingent - Germans, Austrians, a little Italian, wealthy locals, Ukrainians. Everything was calm, without shouting, drunken singing and loud company. The hotel has few people, perhaps due to its remoteness from Hurghada. Everywhere is calm and without queues.
* Aquapark. The price for it is added to the tour (UAH 2 for 3). Unlimited. Take a bus every hour (20 minutes to get there).
The water park is private and very beautiful, there are wonderful slides for both children and adults, they are very careful about safety, I calmly let go of small skating and skated myself. There are food courts where to have a snack.
Conclusion: a very decent place even for discerning tourists who, like us, have previously stayed in 5-star hotels in Kemer. Thank you to all the hotel staff for their friendliness and very comfortable stay!
To the beach 5 minutes to go. The beach and pool bars serve delicious food and cocktails.
Thank you to all the staff for an unforgettable vacation and impressions.
I will definitely come back here again and again.
Half an hour drive from the airport. We arrived at 9:00 am and were told to check in at 11:00 am. They did not offer to speed up the settlement, we did not ask. We walked around the area and settled in.
The sites offered Family Room and Junior Suite. When booking, we stopped at the Family Room with a wish - a quiet place and a sliding door (you will find out in the photo). Upon arrival, the room was in a quiet location, but not zoned. The receptionist said that the desired format is a Delux Family Room and costs $20 more per day, noting that this information is listed on their website. I did not look for this information on the site, and later I did not find it, in short - they did not insist. The site, by the way, informs that “rooms with an interconnecting door are available upon prior request, depending on the availability of rooms of this category. ” I will clarify that these are not two-room suites, as noted in some comments, just zoning with a door or curtains. Anyway, the provided room tripled us. In general, there are zero complaints about the hotel, apparently this is some kind of overlay in the presentation of information.
The shower room is clean, with properly working plumbing. The air conditioner worked great and quiet. Soundproofing: with the next room is good, the neighbors were a couple of days and quiet; with a corridor - worse, you could hear the workers (they were redecorating neighboring rooms). The furniture is high quality, comfortable, actually new). TV: 3-4 Russian and Ukrainian channels. The balcony was closed tightly, plus blackout curtains, if desired, it created absolute darkness and silence even during the day.
Drinks in the minibar are paid, we asked, they were removed. There was no cosmetics in the shower, we asked - brought. Cleaning is daily, of high quality, the replacement of beach towels is daily, they were constantly interested in what else was needed, all requests were fulfilled immediately, calmly and politely. We asked to contact us at any time (if we do not have time, for example, with the replacement of beach towels before 17.00). Since the quality of cleaning was already impeccable, two days later they left $ 1 exclusively as a thank you, they took it away. Free Wi-Fi in the room is weak, the connection is unstable, it was better to catch it on the balcony, which overlooked the bar and pool. A stable signal was at the reception and by the pools, and apparently in the rooms as close as possible to these places. For maximum freedom in this regard, it is better to purchase a local operator, which we will do next time. Mosquitoes and other insects did not disturb. Given the season, a couple of times they turned on the air conditioner for heating in the evening.
CATERING (main restaurant El Hambra)
The food is impeccable. Variety of meat/fish dishes, side dishes, desserts and drinks. Grill in the evening. At the table cake from the tandoor. Desserts were liked by my wife and children, probably they didn’t try everything. The restaurant staff is very attentive and polite. Knowledge of languages: German, English is excellent, Russian - within basic phrases, something more, they ask to switch to English or call someone more understanding. They respond to requests instantly, at least 3-4 times for a meal, the waiters, the manager come up with various questions, whether everything suits us (at first it even tired me). Since the hotel was no more than half full, there were no queues or problems with places. It’s not a problem to take food to the children’s room, in the evening you will return the dishes, they go to a meeting in everything. Beautiful birthday greetings. An interesting detail, every morning the Germans are given information on the table with a brief overview of the press (Good morning news auf Deutsch), with information about the entertainment programs for the day, today's birthdays, etc. On the third day we asked why we were passing by, unfortunately they said no in Russian , we asked for the sake of interest, brought regularly.
BAR ON THE BEACH (food court)
I've been working since 10:30. There are plenty of seats at the bar, but I took my food to the tables by the sun loungers. A fairy tale for fast food lovers: shawarma (pitta), hot dogs, hamburgers, pizza, fries, salads, fruits, sweets - everything is delicious and of high quality. This location is unbeatable.
Waiters with fresh juices ($ 2) baroir along the beach, ordered - excellent. Nearby is a paid bar/restaurant with dishes within the range of 6-8 dollars.
“Our” worked until 19.00 (more “optimistic” information on the site), during the season it can actually go until midnight. The guys are polite, but perhaps slower than in the main restaurant. Basic knowledge of English within simple phrases saved the situation. They didn’t ask for services, you won’t call, they won’t “disturb”. Closer to closing - 19.00 relaxed at all, there is no bartender, the cleaner polishes the bar and does not shine. German pensioners, it should be noted, pampered the guys with “tips”, which significantly improved their mood and pumped their quickness.
This one did work until the “last client”. Basically: companies for beer / wine were cut into cards in the evening. Bartenders are fluent in German, English and Russian within professional terminology : ). The waiters are moderately attentive, they don’t “get bored”, you need to “add” - you yourself go to the bar. Alcohol: beer - very light, light, good quality; a couple of times I took a gin / tonic, quite acceptable, wine of the “domestic” level in tetra packs. Poured into plastic non-disposable 250 gram glasses. In general, there are no complaints about drinks. Some from “our race” were insured in Duty Free, which, in principle, is quite justified.
Exceptionally polite, attentive and correct. Even in the face of language barriers, they try to understand and please you. In our case, only the guy at the reception spoke clearly in Russian, when he was not there, we had to turn on the Anglo-German surzhik, depending on who / what he understood. The rest of the staff, if you're lucky. That's who skillfully bombed and chattered in "Russian" : ), so it's the sellers of excursions on the beach! ).
We didn't get to meet the guide, we just forgot. I left a note at the number with contact details, there was no reason to contact, we never met (.
The location of the hotel is the closest to Luxor, so the travel time on long excursions is minimal. The area is huge with stunning landscaping. Nonstop cleaning. What is interesting is that there are even wide paths and gentle ramps everywhere, which is convenient for mothers with strollers and people with disabilities. We saw Germans with very old parents in wheelchairs, which probably speaks for itself.
BEACH / POOLS / WEATHER
The beach is sandy, clean, wide and large (you will see in the photo), corals are not needed (more precisely, we did not need them). During the period of maximum low tide, a “coral spit” is exposed 200 meters from the shore (and the hotel beach on the right turns into a lunar field with puddles, a large green field on the map). The rest of the time, mostly before lunch - azure, smooth, clear sea with a perfect bottom. Corals are limited by buoys, my children and I swam around the perimeter, violated a couple of times - whistled from the shore, but interestingly, we liked the fish. Two so-called. pontoons on the right and left, these are berths and not pontoons, vacationers were not seen on them. The beach is in the bay, since January 14, we have had a green flag for three days, two - yellow, one - red, when it was really cold to swim. Sun loungers are in excellent condition, aluminum frame with good mesh. There are always workers on the beach who are ready to help with all this farming. Swimming pools - one large heated and play areas: gates, mesh. The children liked it very much.
Only got it once in a week. A stunning building, the largest in the Hurghada region. Of the nuances: the snack bar is far away, 3-5 minutes walk; included: food - pasta, pizza, soft drinks. It was probably possible to order something for a fee at a local bar nearby, did not try.
The animation chief is just amazingly sociable person. We visited a couple of evening programs, incl. with kids, fun, great. The waiters are attentive, plus adults are constantly offered something to drink : ) In the season, it’s probably fun there.
There are a lot of shops on the territory of the Jaz hotel group, prices, due to some remoteness of the hotels, may be slightly higher, but nevertheless, we stocked up with a lot of souvenirs within 1-2 USD per unit. Of the probably essential, all beach accessories from corals to masks are available, all beach cosmetics are in the pharmacy, in a word, if something is forgotten, it is decided on the first day.
They were not interested in hotel offers, ordered via the Internet and went to Luxor, but this is a different story. On the beach, they mainly offer buggies / quad bikes in the desert ($ 80-120) and a parachute with surf (did not notice another local business). Who cares - go to the ATV parking lot to the north of the complex, maybe there is a different situation; ).
There were plans to go to Hurghada. The hotel is located away from the highway, an acceptable option is a bus from the hotel. Takes away after lunch and brings to dinner (14.30-17.30), or after dinner (19.30-23.30). The cost of a round trip ticket is 6€. There are taxis on the territory of the Jaz hotel group, they were not interested in prices. Due to lack of time, we did not have time to go.
In general - we want to return, that's all! Highly recommended for families with children. No matter how strange it may sound, who wants a “not our” environment, you really need to come here.
And of course - Thank you Tui.