Отель неплохой, еда не понравилась, аквапарк супер The hotel is not bad, the food was not pleasant, the water park is super

Rested with a family with children 9 and 14 years old. The best thing is the water park, you can use the territory of a five-star hotel, but only until 17:00, they don’t let you go there in the evening, but you really want to go out somewhere! The room got after repair, everything worked, no complaints. Food and animation are the weaknesses of the hotel! In the evening, either get drunk or play cards! Four stars in Hurghada used to rest in Albatross - service, food, animation were on top. We thought that we would not take risks in Sharm, and we were very mistaken. Now the hotel is designed for quantity, not quality. . . it's a pity! At the reception, issues were resolved quickly, but on the day of departure they let us down very much, not informing us in time that the bus had left earlier, and we were left at the hotel, like they didn’t find us. We waited another 1.5 hours for our tour operator join up to pick us up. When we called him ourselves, it turned out that they were waiting for us from 8:00 to 8:25 and we were nowhere to be found. In our defense, there is a photo where I took a picture of my people on the sofa near the reception at 8:10. When they handed over cards to the reception from the room at 8:00, why didn’t they say that they were looking for us and the bus left earlier? As a result, I was told that the main thing is a good rest and solve all the questions yourself. Taxi to airport $15. I won’t fly anywhere else with the tour operator Joyne Up, and I don’t advise others. By the way, he often postpones flights. Ours was rescheduled 6 hours early, as a result, we lost a whole day in the hotel!! !