Very ambiguous!

Written: 18 april 2019
Travel time: 9 — 16 april 2019
Who does the author recommend the hotel to?: For families with children; For recreation with friends, for young people
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 5.0
Cleanliness: 8.0
Food: 3.0
Amenities: 10.0
Just arrived from this hotel, rested with a family of 2 adults and 2 children... The review is really real, I will say it like it is... In Egypt for the 5th time, I used to rest only in Hurghada . . So, the flight: everything is clear, no complaints, tyutelka in tyutelka, Join paraded.
CHECK-IN: we arrived at 7 in the morning, at the reception they said that there were no free rooms and you had to wait until 14:00, which was very upsetting and even attempts to negotiate did not give anything... I had to wait with two small children... though they immediately put on bracelets and sent for breakfast . . I think there really weren’t any free rooms, since there were just a lot of people on the territory... At 13:00 we were settled, the room was normal, everything worked, the size and location suited us, in short, they didn’t pay extra, we weren’t hinted at , so they settled...
TERRITORY: It is just huge, very beautiful, you are like in a fairy tale, especially in the evening, the water park impressed, the number of pools shocked me, I have not seen so many yet . . Everything is beautiful, clean, there are no questions. The neighboring 5 was even cooler as a territory , so is the water park and the pools... everything is insanely beautiful and it is clear that a huge amount of money was invested . . The infrastructure of the neighboring hotel could be used for free, vacationers from other hotels could get into the water park for $ 45 per day and then, if I'm not mistaken, it was not all inclusive... Ice cream both in our and neighboring hotel from 12 to 17:00 free of charge insanely delicious, the children were insanely happy...

ANIMATION: The level of kindergarten, focused only on children of preschool age, every day is the same, even my son is 5 years old already on the 3rd day tired . . But given that the hotel is mainly focused on families with children, then in principle it is possible I had to put up with it, but in the evening it was clear that adults were bored...
FOOD: And here, personally, I had a real disappointment... For the level of such a hotel, everything was very sad... no, don’t think, you won’t stay hungry, but there really is nothing to eat! And this was said by a lot of people we met in this hotel, believe me, I have something to compare with. , in quotes! Or rather, its terrible taste and appearance and monotony every day is the same... Fruits are generally tin... cut, melon as if you eat cucumbers, wooden, it would be better if they didn’t give it at all, bananas are so terrible that I didn’t know what choose, I was shocked by their appearance! Pastries, rolls that remained, for example, in the morning, were beautifully mixed with fresh food for lunch or dinner. For breakfast, an omelette is where there was a queue, and there was one, because it was the only thing that could be tasty to eat... The only place where you could it’s more or less to take something tasty, this is an Italian restaurant, delicious pizza and for some reason it was a little tastier . . In short, the food in this hotel clearly does not correspond to the rating of the hotel, they obviously save on food... Oh yes, the waiters are near the Germans and the English are spinning like flies near the city....and they ask what to bring and where and how much, we have never been approached for 8 days, although I have never been greedy for a tip... I upset the restaurant, and it’s like a restaurant - it doesn’t look like it, more like a canteen . . Napkins are a separate issue, it seems that they are MEGA expensive! Wooden tomatoes, cucumbers are the same, sausage is theirs everywhere, pancakes are nothing like that . . In bars, the Germans pour into glass, they come from the CIS countries and immediately pour h paper or plastic . .
BEACH: I will say this: we are in charm for the first and last time, if someone calls it a beach, I was horrified! The hotel is understandable on the second line, it’s not a long walk, about 10 minutes on foot, without straining, if you don’t want to go Shuttle-bass every half an hour if I’m not mistaken. But the beach itself is narrow, rocky, whoever saw sand there, put on glasses, it’s not sand , and pebbles, they all lie like in a jar instead of a sprat . . The water in the sea, as for me, was running, it was clear to the naked eye that out of an unmeasured number of vacationers on the beach, 15 people swam at most . . but this is no longer a claim to the hotel, alas , such is the water in April . . People, go to Hurghada and see what a beautiful beach and beautiful sand with a normal entrance for children are. And according to reviews, this is also considered a cool beach! Sad. . .
SERVICE: Corresponds to a 4 * hotel, I leave $ 1, I say tomorrow come before 13:00, because the children then sleep, he friendly waves his face and the next day comes at 15:10.2-3 ask to supplement, obviously save...

So, summarizing, I will say the following: clearly a family hotel, focused on vacationers with children, which is logical in the presence of such a cool water park, the rest, apart from food, corresponds to the star rating of the hotel, the food is solid 3.
P. S. If someone is interested in something, ask.
Translated automatically from Russian. View original