I liked the hotel)

Written: 13 february 2021
Travel time: 2 february 2021
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 8.0
Cleanliness: 8.0
Food: 7.0
Amenities: 10.0
We arrived at the hotel at 3:00 pm and were seated immediately. Two-room suite, 5 beds for 4 people, clean, every day cleaning, and water, located in a convenient location, everything is nearby! The hotel is sooooo big, several restaurants and bars, a huge selection of pools and slides (although only 2 pools are heated and there are a lot of people, but we only needed a child), we went by bus to the sea for 5 minutes... for the first time we were in a hotel on 2nd line and I want to say that it did not cause any inconvenience! Fast, comfortable! In the morning on the sea, and in the afternoon Tussey on the slides, including in the neighboring hotel. And they didn't manage to get around everything in a week.
Next to the hotel is the Old Town, we went, but there is nothing to do there! Everything you need for tourists can be bought near the hotel, the prices are the same! We bought king prawns, cooked there, 3 minutes and sit on the terrace with delicacies and glasses from the bar. We rested in early February, for 7 days the weather was pleasing, every day we swam in the sea, and in the evenings we put on a light windbreaker or sports suit. One day there was a thunderstorm and rain at night, it is rare there, but on the trail. the morning is sunny and warm again. You will not be hungry at the hotel, there are snacks and drinks everywhere, for a good tip there will be a normal cocktail))) Everywhere the territory is clean, well-groomed. The animation is also good. Every evening the program, and by order at dinner, congratulations to the birthday people.
Time flew by very quickly, we will return to this hotel again. But the minus, and the only complaint, is to the indifference and lies of the guide, the tour operator Tui, the name of the guide seems to be Isama mob. tel. +21095. . . 88. At the general meeting, which lasted an hour, he talked and told a lot, but in the end, it would be better if we did not listen to him and rely only on ourselves. With an early departure to the airport at 6 am, he convincingly asked not to order breakfast boxes at the reception (which we paid for), not to take food with you, he will order everything and control this moment...

And yet, do not pick up things from the room, just hand over the keys to the reception, and the employees will pick up our suitcases and take them to the bus. Well? It's good that we took it ourselves, because no brakes in the boxes, no suitcases, no one took away. Moreover, we were the first to be picked up from the hotel, there were 3 families with small children and we rode for another hour collecting tourists from other hotels... and - oh, a miracle! - we passed the gate of our hotel again! So what the hell, one wonders, we were rolled around the city for another hour, when they could be the last to be picked up on the way to the airport ? ! Such organization and irresponsibility. By the way, people from other hotels were with firm packages and breakfasts)))) arrived in Kyiv at 13.30, and now there are no lunches on the planes. Although you could take anything from the restaurant, a rare occurrence, any food was allowed to be taken out.
Like this))
Translated automatically from Russian. View original