Staff attitude is terrible

Written: 16 august 2021
Travel time: 7 july 2021
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 3.0
Cleanliness: 4.0
Food: 4.0
Amenities: 3.0
Despite the fact that we arrived at 6 in the morning, with a child of 5 years old, they said that the check-in was at 14.00, until that time there was an active settlement of the Arabs, and at 14.00 going to the reception, we were told after 15 minutes 3 times, if you start demanding they just yell and they don’t do anything, in restaurants and bars they behave as if they are the owners of the hotel, and not a bartender, it’s better not to use photo services or braiding on the beach, knocking out a photo later is a problem, correction of braids, despite the promise to do it for free, they won’t do , the water park is open from 10.00 to 17.00, use the pool until 18.00.
Translated automatically from Russian. View original