Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms:
6.0
Service:
7.0
Cleanliness:
7.0
Food:
8.0
Amenities:
8.0
We rested together in Novatel Palm from March 7 to March 18.2019. I'll start in order.
We arrived in Sharm at 7 am local time, arrived at the hotel around 9 am, filled out the forms first (they indicated the phone number on the form), changed in the room near the reception and went to the beach. Nobody offered to go to breakfast, they only said that the bracelets would be put on at 12.00, and they would be settled at about 13 (they said that there were no free rooms, although they immediately offered to check in immediately for 50 bucks, i. e. there were free rooms). At 12 o'clock we returned to the reception and were surprised that the tourists who had registered after us had already been settled, although we filled out all the forms first. We put on bracelets, went for lunch and only at 13.30 got into the room. It is clear that according to the rules, check-in is after 14.00, but for some reason everyone else was settled earlier. The hotel staff did not violate anything, but the sediment remained.
Room in a one-story house, spacious, the furniture is a bit old, but everything worked. Water, tea, coffee, toiletries, towels were changed every day without any problems. Cleaning, in principle, is normal by Egyptian standards (we rested in Sharm more than once in other hotels), there was no wet cleaning, but the staff maintained tolerable cleanliness and order in the room (I put a dollar a couple of times and left chocolates). The only huge minus is the terribly dusty curtains on the window. A vacation friend lived in a nearby bungalow, he complained to the animator girls on the beach about poor cleaning, so literally after 3.5 hours a whole delegation led by the manager came to his room. They apologized and "licked" the whole room, i. e. response to criticism was adequate.
There is no Wi-Fi in the room, it is very weak at the reception and then periodically disappeared, it is optimal to buy a local SIM card (price 5-10 bucks).
The food was normal, fish, chicken, beef were every day, vegetables, fruits were constantly brought up, chicken and fish were grilled several times. During the holiday, there were no stomach problems, however, they did not eat salads with mayonnaise. Alcohol - usual for Egypt (none). I liked the fact that after returning from an excursion to Israel (about 2 am) there was a light dinner on the table in the room: cheese, sausage, bread, fruit. It was very nice, although we did not pre-order it. I did not like the a la carte restaurants, the kitchen was no different from the hotel, the only difference was that the waiter served.
Although the hotel is located on the second line, it didn’t bother me at all - it took only 5-7 minutes to walk to the beach without hurrying. A specially trained person translates across the road. On the beach, the sun loungers were always free, the cleanliness on the beach is maintained, there were no problems with towels. The sea is clean, but this time it was a little cool, fish, corals are in place, without a mask and flippers you will not get full pleasure from swimming. Bar on the beach, open from 10.00. The bartenders served quickly. It’s good that somewhere in the middle of the rest they began to give only two glasses of drinks to their hands, otherwise our compatriots (and foreigners too) would still get 8 glasses of beer, 4 glasses of rum plus juice - they would take 5 minutes and the queue lined up huge.
All evening entertainment was at Novatel Beach. Animators Anya, Katya, Olga are just great. They worked great on the beach, plus in the evening on the stage. Always helped with advice.
We took one excursion to Israel for one day from Join Up. It cost 125 bucks per person. I didn’t like it: I had no luck with the guide from the Israeli side (Anna), I talked rather arrogantly, they took me to a “lured” store (church shop) with the corresponding prices, I didn’t give time to buy something else. In the bus, which was boarded on the Israeli side, the seat backs were not laid out (probably in order to increase passenger capacity). We traveled a lot, I could not sleep (height 185 cm, there was nowhere to put my legs). From the words of the guide, I realized that we had no insurance. The insurance promised by Join Up was only on the words of the hotel guide (no one provided any policies, only a receipt for paying for the excursion was given in hand). So you should not overpay for an excursion to Israel from the operator.
Check-out was standard, the room was vacated at 12.00, bracelets, which is very nice, no one cut off, had lunch and left for the airport at 16 o'clock.
In general, I liked the rest at Novatel Palm, though my wife was a bit bored (she loves to dance, but this is not practiced in Palm), but I was very pleased with the peace and quiet in the evenings. The hotel is ideal for families with children, I will consider this option for the next vacation.
We arrived in Sharm at 7 am local time, arrived at the hotel around 9 am, filled out the forms first (they indicated the phone number on the form), changed in the room near the reception and went to the beach. Nobody offered to go to breakfast, they only said that the bracelets would be put on at 12.00, and they would be settled at about 13 (they said that there were no free rooms, although they immediately offered to check in immediately for 50 bucks, i. e. there were free rooms). At 12 o'clock we returned to the reception and were surprised that the tourists who had registered after us had already been settled, although we filled out all the forms first. We put on bracelets, went for lunch and only at 13.30 got into the room. It is clear that according to the rules, check-in is after 14.00, but for some reason everyone else was settled earlier. The hotel staff did not violate anything, but the sediment remained.
Room in a one-story house, spacious, the furniture is a bit old, but everything worked. Water, tea, coffee, toiletries, towels were changed every day without any problems. Cleaning, in principle, is normal by Egyptian standards (we rested in Sharm more than once in other hotels), there was no wet cleaning, but the staff maintained tolerable cleanliness and order in the room (I put a dollar a couple of times and left chocolates). The only huge minus is the terribly dusty curtains on the window. A vacation friend lived in a nearby bungalow, he complained to the animator girls on the beach about poor cleaning, so literally after 3.5 hours a whole delegation led by the manager came to his room. They apologized and "licked" the whole room, i. e. response to criticism was adequate.
There is no Wi-Fi in the room, it is very weak at the reception and then periodically disappeared, it is optimal to buy a local SIM card (price 5-10 bucks).
The food was normal, fish, chicken, beef were every day, vegetables, fruits were constantly brought up, chicken and fish were grilled several times. During the holiday, there were no stomach problems, however, they did not eat salads with mayonnaise. Alcohol - usual for Egypt (none). I liked the fact that after returning from an excursion to Israel (about 2 am) there was a light dinner on the table in the room: cheese, sausage, bread, fruit. It was very nice, although we did not pre-order it. I did not like the a la carte restaurants, the kitchen was no different from the hotel, the only difference was that the waiter served.
Although the hotel is located on the second line, it didn’t bother me at all - it took only 5-7 minutes to walk to the beach without hurrying. A specially trained person translates across the road. On the beach, the sun loungers were always free, the cleanliness on the beach is maintained, there were no problems with towels. The sea is clean, but this time it was a little cool, fish, corals are in place, without a mask and flippers you will not get full pleasure from swimming. Bar on the beach, open from 10.00. The bartenders served quickly. It’s good that somewhere in the middle of the rest they began to give only two glasses of drinks to their hands, otherwise our compatriots (and foreigners too) would still get 8 glasses of beer, 4 glasses of rum plus juice - they would take 5 minutes and the queue lined up huge.
All evening entertainment was at Novatel Beach. Animators Anya, Katya, Olga are just great. They worked great on the beach, plus in the evening on the stage. Always helped with advice.
We took one excursion to Israel for one day from Join Up. It cost 125 bucks per person. I didn’t like it: I had no luck with the guide from the Israeli side (Anna), I talked rather arrogantly, they took me to a “lured” store (church shop) with the corresponding prices, I didn’t give time to buy something else. In the bus, which was boarded on the Israeli side, the seat backs were not laid out (probably in order to increase passenger capacity). We traveled a lot, I could not sleep (height 185 cm, there was nowhere to put my legs). From the words of the guide, I realized that we had no insurance. The insurance promised by Join Up was only on the words of the hotel guide (no one provided any policies, only a receipt for paying for the excursion was given in hand). So you should not overpay for an excursion to Israel from the operator.
Check-out was standard, the room was vacated at 12.00, bracelets, which is very nice, no one cut off, had lunch and left for the airport at 16 o'clock.
In general, I liked the rest at Novatel Palm, though my wife was a bit bored (she loves to dance, but this is not practiced in Palm), but I was very pleased with the peace and quiet in the evenings. The hotel is ideal for families with children, I will consider this option for the next vacation.
Translated automatically from Russian. View original
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