• traveled 4 months ago
The hotel is good. There are many advantages. The children liked it. One minus is the kitchen. Nutrition, as they say, "For a quick hand", or "For God's sake, I don't feel well. " Food is not worth 5 stars. More like 3. The staff is hospitable, cheerful, kind, always prompt and helpful. The hotel is more for family vacations.
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The hotel is good. There are many advantages. The children liked it. One minus is the kitchen. Nutrition, as they say, "For a quick hand", or "For God's sake, I don't feel well. " Food is not worth 5 stars. More like 3. The staff is hospitable, cheerful, kind, always prompt and helpful. The hotel is more for family vacations. Everywhere is clean, tidy.
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Recently returned from our fifth trip from the wonderful NOVOTEL PALM hotel in Sharm. The tour was taken for 9 nights from August 29 - September 07.2021. We went as a family of 5 adults and two children (5 and 12 years old). Our family has chosen this hotel for the fifth time for a reason. Check-in: We arrived in Sharm early in the morning, at the airport we were met by a personal transfer with a driver.
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Recently returned from our fifth trip from the wonderful NOVOTEL PALM hotel in Sharm. The tour was taken for 9 nights from August 29 - September 07.2021. We went as a family of 5 adults and two children (5 and 12 years old). Our family has chosen this hotel for the fifth time for a reason.
Check-in: We arrived in Sharm early in the morning, at the airport we were met by a personal transfer with a driver. Official check-in at the hotel from 12:00, but we were settled immediately, thanks to the excellent guest relations manager Lada) Also, Lada spoke with the hotel manager, introducing us as regular guests of the hotel. And we were settled in family rooms (No. 4108 and No. 4104), instead of standards.
Beach: Having thrown our suitcases into the rooms, we rushed to the beach. For this alone it is worth going to NOVOTEL. This is the best beach in Sharm. The beach is clean, there are a lot of sunbeds and all are in good condition. The sea is beautiful, the sunset is convenient for children. There are always a lot of fish, and this year we even saw new big ones. The children were delighted.
Dining: Don't expect thousands of dishes to choose from at Novotel. The menu has always had 2 types of meat (chicken and beef), fish, vegetables, several types of side dishes, soups, fruits, buns, and sweets. Although it may seem to some that there are not enough dishes, but believe me, Novotel cooks very tasty. The children did not remain hungry and ate soups, pizza, french fries, nuggets with pleasure.
Drinks: Juices in packages, bottled water, UPIs in vending machines, beer and spirits. A couple of times the bartenders did not have time to cool the beer, so we had to wait 10-15 minutes.
Animation: In 2017, there was no animation as such. Now we have recruited great animators who invited us to various games, aerobics, volleyball, etc. In the evening there were also various interesting contests and performances.
Service: the staff is polite, smiling. Rooms and hotel grounds are clean and tidy. In the canteen, cutlery in individual bags, staff in gloves and masks.
Return flight: Our flight was rescheduled two hours ago. Therefore, the hotel could stay until 14:00. Thanks to Lada, our rooms were extended until 14:00 and we went to the beach and had lunch before flying.
Many thanks to Lada, the hotel manager for a wonderful welcome. Novotel continues to keep the brand, despite all the restrictions and problems associated with the pandemic. Novotel, wait for us in a year, and maybe earlier)
Check-in: We arrived in Sharm early in the morning, at the airport we were met by a personal transfer with a driver. Official check-in at the hotel from 12:00, but we were settled immediately, thanks to the excellent guest relations manager Lada) Also, Lada spoke with the hotel manager, introducing us as regular guests of the hotel. And we were settled in family rooms (No. 4108 and No. 4104), instead of standards.
Beach: Having thrown our suitcases into the rooms, we rushed to the beach. For this alone it is worth going to NOVOTEL. This is the best beach in Sharm. The beach is clean, there are a lot of sunbeds and all are in good condition. The sea is beautiful, the sunset is convenient for children. There are always a lot of fish, and this year we even saw new big ones. The children were delighted.
Dining: Don't expect thousands of dishes to choose from at Novotel. The menu has always had 2 types of meat (chicken and beef), fish, vegetables, several types of side dishes, soups, fruits, buns, and sweets. Although it may seem to some that there are not enough dishes, but believe me, Novotel cooks very tasty. The children did not remain hungry and ate soups, pizza, french fries, nuggets with pleasure.
Drinks: Juices in packages, bottled water, UPIs in vending machines, beer and spirits. A couple of times the bartenders did not have time to cool the beer, so we had to wait 10-15 minutes.
Animation: In 2017, there was no animation as such. Now we have recruited great animators who invited us to various games, aerobics, volleyball, etc. In the evening there were also various interesting contests and performances.
Service: the staff is polite, smiling. Rooms and hotel grounds are clean and tidy. In the canteen, cutlery in individual bags, staff in gloves and masks.
Return flight: Our flight was rescheduled two hours ago. Therefore, the hotel could stay until 14:00. Thanks to Lada, our rooms were extended until 14:00 and we went to the beach and had lunch before flying.
Many thanks to Lada, the hotel manager for a wonderful welcome. Novotel continues to keep the brand, despite all the restrictions and problems associated with the pandemic. Novotel, wait for us in a year, and maybe earlier)
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• 5
Arrived with family at 5:00 am. We paid $30 extra and at 6-30 in the morning we were settled in room No. 4125 (first floor, family). The room is not dead, everything is clean, everything works. However, the bed linen and pillow mattresses were worn out, it would be time to replace. Food average scall, as in all hotels in Egypt.
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Arrived with family at 5:00 am. We paid $30 extra and at 6-30 in the morning we were settled in room No. 4125 (first floor, family). The room is not dead, everything is clean, everything works. However, the bed linen and pillow mattresses were worn out, it would be time to replace.
Food average scall, as in all hotels in Egypt. But there is a small plus: the staff has already relaxed a little and half of the dishes are freely available.
The infrastructure has not changed. Everything is just as neat, green and quiet. And the same disgusting internet : )
Disappointed by the crappy service from Join Up (or rather, from their Egyptian counterparts): they forgot to pick us up from the hotel.
So, just in case, keep $10 in your pocket as your LAST SAVE AMOUNT. This money is worth a city taxi to the airport.
Food average scall, as in all hotels in Egypt. But there is a small plus: the staff has already relaxed a little and half of the dishes are freely available.
The infrastructure has not changed. Everything is just as neat, green and quiet. And the same disgusting internet : )
Disappointed by the crappy service from Join Up (or rather, from their Egyptian counterparts): they forgot to pick us up from the hotel.
So, just in case, keep $10 in your pocket as your LAST SAVE AMOUNT. This money is worth a city taxi to the airport.
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• 20
Our flight was delayed for 12 hours. All this time we were in Borispol. We got to the hotel at night. In 5 minutes we were already in a beautiful room. Our vacation began in the morning. The sea, the beach is wonderful, the animation is super, the staff is great. The staff is very pleasant, cultured, polite.
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Our flight was delayed for 12 hours. All this time we were in Borispol. We got to the hotel at night. In 5 minutes we were already in a beautiful room. Our vacation began in the morning. The sea, the beach is wonderful, the animation is super, the staff is great. The staff is very pleasant, cultured, polite. We ate at two restaurants. Breakfast - on the first line, and lunch and dinner - on the second. Very tasty, a large selection of fruits, vegetables, several types of meat, fish, grill. Well, everything is just delicious! The area is great! Variety of flowers, greenery. Everything is thought out. Very calm. I would especially like to thank the guest relation manager Lada. It is very pleasant that they were sympathetic to our difficult journey (with a delay of 12 hours) and left a room for us until the departure. Warmest attitude towards guests. Everything was for us. Would like to return here. Thanks for the rest.
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• 14
We returned from this hotel a few days ago. What I want to say is that living there was compensated only by the sea. Let's start with the fact that upon arrival they looked at us as if we had come from the street and did not pay for the rest. The administrator was looking for something on the computer for a long time, until we were tired of it and we asked to go to dinner until it was over, since it was late, we had a child with us and he was very tired.
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We returned from this hotel a few days ago. What I want to say is that living there was compensated only by the sea. Let's start with the fact that upon arrival they looked at us as if we had come from the street and did not pay for the rest. The administrator was looking for something on the computer for a long time, until we were tired of it and we asked to go to dinner until it was over, since it was late, we had a child with us and he was very tired. Then we were settled in a room that, at first glance, had not been cleaned since the departure of the previous tenants. Several times we were hinted almost directly, if you want a different number, we agree. But it was late, everyone was tired and we decided to postpone the conversation until the morning.
In the morning after the scandal, we were shown another room with one bed and one sofa for three adults and a child. After another scandal and 10& miraculously found a normal number. But about the fact that you need 4 towels, and two had to be reminded for two days.
Cleaning is done normally, but towels are constantly forgotten. Every day there was a scandal at the reception from 70% of the residents about this.
The food is poor, although the waiters worked well, polite and friendly. I didn’t care about food, but it’s hard for a child and a man. There is no children's menu.
About the fact that the Arabs without a queue climb in a restaurant and no one reacts to comments, the lazy one no longer wrote.
And there was an unpleasant situation with the child's birthday, which we asked to do, but they simply forgot. They also made us guilty. True, then they offered to set us a table near the bar, at 9 pm)). But this is not a time for celebrating for a child, besides, he was already upset and tired of the excursion, and we refused.
In general, you can write a lot. All the troubles were compensated by the beach and those good guys who work there)), and they tried their best. But I definitely cannot recommend this hotel.
In the morning after the scandal, we were shown another room with one bed and one sofa for three adults and a child. After another scandal and 10& miraculously found a normal number. But about the fact that you need 4 towels, and two had to be reminded for two days.
Cleaning is done normally, but towels are constantly forgotten. Every day there was a scandal at the reception from 70% of the residents about this.
The food is poor, although the waiters worked well, polite and friendly. I didn’t care about food, but it’s hard for a child and a man. There is no children's menu.
About the fact that the Arabs without a queue climb in a restaurant and no one reacts to comments, the lazy one no longer wrote.
And there was an unpleasant situation with the child's birthday, which we asked to do, but they simply forgot. They also made us guilty. True, then they offered to set us a table near the bar, at 9 pm)). But this is not a time for celebrating for a child, besides, he was already upset and tired of the excursion, and we refused.
In general, you can write a lot. All the troubles were compensated by the beach and those good guys who work there)), and they tried their best. But I definitely cannot recommend this hotel.
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• 5
I will write right away: if you want a good fun holiday, you are not here!!!!!! To begin with, we bought tickets in February 2020 and, due to quarantine, we didn’t fly, but postponed it to September for my husband’s birthday. We were greeted by smiling and not impudent administrators. We arrived at the hotel at 8.
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I will write right away: if you want a good fun holiday, you are not here!!!!!!
To begin with, we bought tickets in February 2020 and, due to quarantine, we didn’t fly, but postponed it to September for my husband’s birthday.
We were greeted by smiling and not impudent administrators. We arrived at the hotel at 8.00, filled out the forms and went to breakfast. They settled us immediately after breakfast (it worked that I was pregnant, I said that I was tired) in the "family" room, although we booked the "standard".
The room was large, all accessories were present (including a tea set). They cleaned every day, but the bed and towels were not changed, but simply put together. On the second day, I only interrogated to bring the third towel. The room had everything for two. Toiletries (gel, shampoo, soap, cap) were not brought even once during the entire stay. The room was located at the top during the day it is very hot, it is hard to go for lunch. Who will be with small children ask to settle on below.
Large, well-groomed, the territory is located in height. Swimming in the sea and in the pools only until 17.30.
The food is disgusting (we are resting for the sixth time in Egypt, there is something to compare with), mostly eggs and chicken (boiled chicken, stewed with vegetables, grilled chicken every evening). The fish was, as always, pangasius, they don’t know how to cook, like pieces of fish oil, there is no seafood. There are few fruits, mostly dates and bananas in some kind of syrup, once they gave figs. Tea - to choose from, there is a coffee machine. Separately, I note ice cream - they don’t spare it here, but it’s tasteless, in the restaurant people even got into salad bowls. The restaurant is not very big, but there are tables on the open terrace, there are two cats running around and you need to watch so that they don’t mess around in your plates.
I would also like to note that there are a lot of Egyptians or Arabs in the hotel, the attitude towards them is completely different than towards us. This moment is also not very good. When my husband had a birthday, I went to the reception and asked about congratulations for dinner (as in all hotels it is customary with a cake and music), I was told to come to dinner at 19.30, everything will be fine. There was silence at dinner, I went to the reception again in bewilderment and they told me that something had been mixed up and the cake was taken to the room. But there was nothing in the room either. A trifle, but annoying.
There is no animation, maybe there were some entertainments at the Beach Hotel, but here in the evening there is children's music and that's it, there was nothing for the whole holiday.
The beach and the sea is the only plus in this hotel. Gentle entry into the sea, gorgeous coral, a lot of different fish, the sea is very warm (well, this is understandable, it is very hot in September, the temperature is +40, it is better to fly from mid-October), wide coastal.
To begin with, we bought tickets in February 2020 and, due to quarantine, we didn’t fly, but postponed it to September for my husband’s birthday.
We were greeted by smiling and not impudent administrators. We arrived at the hotel at 8.00, filled out the forms and went to breakfast. They settled us immediately after breakfast (it worked that I was pregnant, I said that I was tired) in the "family" room, although we booked the "standard".
The room was large, all accessories were present (including a tea set). They cleaned every day, but the bed and towels were not changed, but simply put together. On the second day, I only interrogated to bring the third towel. The room had everything for two. Toiletries (gel, shampoo, soap, cap) were not brought even once during the entire stay. The room was located at the top during the day it is very hot, it is hard to go for lunch. Who will be with small children ask to settle on below.
Large, well-groomed, the territory is located in height. Swimming in the sea and in the pools only until 17.30.
The food is disgusting (we are resting for the sixth time in Egypt, there is something to compare with), mostly eggs and chicken (boiled chicken, stewed with vegetables, grilled chicken every evening). The fish was, as always, pangasius, they don’t know how to cook, like pieces of fish oil, there is no seafood. There are few fruits, mostly dates and bananas in some kind of syrup, once they gave figs. Tea - to choose from, there is a coffee machine. Separately, I note ice cream - they don’t spare it here, but it’s tasteless, in the restaurant people even got into salad bowls. The restaurant is not very big, but there are tables on the open terrace, there are two cats running around and you need to watch so that they don’t mess around in your plates.
I would also like to note that there are a lot of Egyptians or Arabs in the hotel, the attitude towards them is completely different than towards us. This moment is also not very good. When my husband had a birthday, I went to the reception and asked about congratulations for dinner (as in all hotels it is customary with a cake and music), I was told to come to dinner at 19.30, everything will be fine. There was silence at dinner, I went to the reception again in bewilderment and they told me that something had been mixed up and the cake was taken to the room. But there was nothing in the room either. A trifle, but annoying.
There is no animation, maybe there were some entertainments at the Beach Hotel, but here in the evening there is children's music and that's it, there was nothing for the whole holiday.
The beach and the sea is the only plus in this hotel. Gentle entry into the sea, gorgeous coral, a lot of different fish, the sea is very warm (well, this is understandable, it is very hot in September, the temperature is +40, it is better to fly from mid-October), wide coastal.
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• 15
Last year we were in this hotel, so we chose it this time as well. There is no cleaning in the room from the word at all, the staff drops the sign and leaves a reply at the reception that there was a "do not disturb" sign. History repeated itself 2 days later. Total for 5 days of stay only 2 times removed.
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Last year we were in this hotel, so we chose it this time as well.
There is no cleaning in the room from the word at all, the staff drops the sign and leaves a reply at the reception that there was a "do not disturb" sign.
History repeated itself 2 days later.
Total for 5 days of stay only 2 times removed. After several calls to the reception.
Food: there is no children's kitchen, there is no food for children!!! ! It is not recommended to go here with children.
Meat, potatoes, rice and pasta are served half-baked!
On the 5th day, the pasta became boring, because there is nothing more to eat.
Arabs are given different food and better cuts.
Only the Arabs are given pastries, our tourists have to beg for the leftovers.
It was very characteristic when fresh bread, which was brought for distribution, was given only again to the Arabs, but we were left with second-rate bread with a musty smell.
Animation - utter crap, games, again, focused on the Arabs.
The sea is excellent, the beach is super - this is the only plus of this hotel.
We will not come to this hotel again and we do not recommend it to you, especially with children!
There is no cleaning in the room from the word at all, the staff drops the sign and leaves a reply at the reception that there was a "do not disturb" sign.
History repeated itself 2 days later.
Total for 5 days of stay only 2 times removed. After several calls to the reception.
Food: there is no children's kitchen, there is no food for children!!! ! It is not recommended to go here with children.
Meat, potatoes, rice and pasta are served half-baked!
On the 5th day, the pasta became boring, because there is nothing more to eat.
Arabs are given different food and better cuts.
Only the Arabs are given pastries, our tourists have to beg for the leftovers.
It was very characteristic when fresh bread, which was brought for distribution, was given only again to the Arabs, but we were left with second-rate bread with a musty smell.
Animation - utter crap, games, again, focused on the Arabs.
The sea is excellent, the beach is super - this is the only plus of this hotel.
We will not come to this hotel again and we do not recommend it to you, especially with children!
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• 16
• traveled 4 years ago
In the hotel, all the staff are very good, they quickly responded to all requests, one room was very small for three people, at the request they changed the next day without any additional surcharges. In the restaurant, the staff worked very quickly, the food was good and there was always enough of everything.
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In the hotel, all the staff are very good, they quickly responded to all requests, one room was very small for three people, at the request they changed the next day without any additional surcharges. In the restaurant, the staff worked very quickly, the food was good and there was always enough of everything. The hotel is on the 2nd line, but it takes a maximum of 5 minutes to walk to the beach. The hotel is located in tiers, lived in the most distant rooms, but it did not even bother. The beach is wonderful, smooth entry for children, as well as a very beautiful reef. There was always enough space for everyone no matter what time they came.
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• 3
I deliberately chose the second line of the hotel - the first one seemed smaller, more noisy and crowded, and I was not mistaken. Now in order. The check-in went quickly, because. we were at the hotel at 8 in the morning, we decided to investigate the situation - our rooms were ready and after a symbolic tip on the little car we were quickly taken to the room.
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I deliberately chose the second line of the hotel - the first one seemed smaller, more noisy and crowded, and I was not mistaken.
Now in order.
The check-in went quickly, because. we were at the hotel at 8 in the morning, we decided to investigate the situation - our rooms were ready and after a symbolic tip on the little car we were quickly taken to the room.
The rooms are spacious, cleaned daily, towels-bedding changed regularly, toiletries (gel, shampoo, soap, cap) were displayed as needed. The mini-bar was full (cola, Sprite, water, two types of juices), everything is free, replenishment is paid. Tea and coffee corner replenished daily, iron - on demand.
The territory is large and very well maintained, beautiful lawns, a sea of flowering plants, many types of palm trees. The terrain is hilly, but climbing it is not difficult - climbing along a winding path among flowering plants. The only "but" - on one of the days the lawns were fertilized, the smell was strong and unpleasant until lunchtime.
On the territory of Novotel Palm there are several heated pools, one pool is located on the uppermost terrace and people have always rested near all the pools. The hotel has family rooms, they are located closer to the restaurant.
The road to the sea took 5-6 minutes and did not bother at all - among the lush greenery and beautiful views you can take a walk. The hotel workers on duty at the crossing helped to cross the avenue.
The food was not very varied, but there was always something to choose from, everything was in sufficient quantities, no matter what time we came to the restaurant. A lot of fruits, seafood for dinner, in the evening there is always a grill (meat and fish), good pastries, tea - to choose from, there is a coffee machine. Separately, I note ice cream - they don’t spare it here, in the restaurant people even got into salad bowls. The restaurant is not very big, but there are tables on the open terrace, there are a lot of staff, very attentive, so I will also note the cleanliness and order in the restaurant as a plus.
The beach is the main asset of the hotel, large, clean, plenty of sunbeds. The entrance to the sea is gentle, sandy, there is even a reef with a variety of fish. I had to observe a very rare storm in these places, during which the rescuers showed their work well - there were several of them on the beach and attempts to get closer to the waves were stopped by them instantly. The consequences of the storm were eliminated very quickly, for which I also note the staff. There is a diving center on the beach, they offer many excursions and, as always, much cheaper than hotel guides.
The beach bar serves both hotels, drinks, beer, cocktails - without restrictions. Ice cream is also available here, from 12-00, juices are all packaged and of very good quality.
The animation is very active, people were constantly attracted to various activities and entertainment, but everything was unobtrusive. Separately, I note the children's animator - the kids were constantly involved in various competitions, games, pizza baking, sports games, etc. , etc. I even regretted that I had already left my childhood for a long time.
A small unpleasant incident occurred in the SPA, it slightly spoiled the impression of the massage, so be careful here.
To whom I will advise the hotel - lovers of the sandy entrance to the sea and the sandy beach, families with children and just lovers of a quiet good rest. There are many foreigners here, which also speaks of the class of the hotel.
It is quite possible that I will come here again and again.
Now in order.
The check-in went quickly, because. we were at the hotel at 8 in the morning, we decided to investigate the situation - our rooms were ready and after a symbolic tip on the little car we were quickly taken to the room.
The rooms are spacious, cleaned daily, towels-bedding changed regularly, toiletries (gel, shampoo, soap, cap) were displayed as needed. The mini-bar was full (cola, Sprite, water, two types of juices), everything is free, replenishment is paid. Tea and coffee corner replenished daily, iron - on demand.
The territory is large and very well maintained, beautiful lawns, a sea of flowering plants, many types of palm trees. The terrain is hilly, but climbing it is not difficult - climbing along a winding path among flowering plants. The only "but" - on one of the days the lawns were fertilized, the smell was strong and unpleasant until lunchtime.
On the territory of Novotel Palm there are several heated pools, one pool is located on the uppermost terrace and people have always rested near all the pools. The hotel has family rooms, they are located closer to the restaurant.
The road to the sea took 5-6 minutes and did not bother at all - among the lush greenery and beautiful views you can take a walk. The hotel workers on duty at the crossing helped to cross the avenue.
The food was not very varied, but there was always something to choose from, everything was in sufficient quantities, no matter what time we came to the restaurant. A lot of fruits, seafood for dinner, in the evening there is always a grill (meat and fish), good pastries, tea - to choose from, there is a coffee machine. Separately, I note ice cream - they don’t spare it here, in the restaurant people even got into salad bowls. The restaurant is not very big, but there are tables on the open terrace, there are a lot of staff, very attentive, so I will also note the cleanliness and order in the restaurant as a plus.
The beach is the main asset of the hotel, large, clean, plenty of sunbeds. The entrance to the sea is gentle, sandy, there is even a reef with a variety of fish. I had to observe a very rare storm in these places, during which the rescuers showed their work well - there were several of them on the beach and attempts to get closer to the waves were stopped by them instantly. The consequences of the storm were eliminated very quickly, for which I also note the staff. There is a diving center on the beach, they offer many excursions and, as always, much cheaper than hotel guides.
The beach bar serves both hotels, drinks, beer, cocktails - without restrictions. Ice cream is also available here, from 12-00, juices are all packaged and of very good quality.
The animation is very active, people were constantly attracted to various activities and entertainment, but everything was unobtrusive. Separately, I note the children's animator - the kids were constantly involved in various competitions, games, pizza baking, sports games, etc. , etc. I even regretted that I had already left my childhood for a long time.
A small unpleasant incident occurred in the SPA, it slightly spoiled the impression of the massage, so be careful here.
To whom I will advise the hotel - lovers of the sandy entrance to the sea and the sandy beach, families with children and just lovers of a quiet good rest. There are many foreigners here, which also speaks of the class of the hotel.
It is quite possible that I will come here again and again.
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• 13
• traveled 4 years ago
The hotel is cool, large area, very beautiful landscape. Sandy beach, which is rare. There is also a coral reef, you can watch the fish. There are many different events, you want entertainment - there is a sea of them, but if you want to sunbathe, no one will bother you. We were given a good room, cleaned every day.
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The hotel is cool, large area, very beautiful landscape. Sandy beach, which is rare. There is also a coral reef, you can watch the fish. There are many different events, you want entertainment - there is a sea of them, but if you want to sunbathe, no one will bother you. We were given a good room, cleaned every day. The menu is delicious, the chefs try to moderately diversify it. We really liked it here.
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• 4
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