Disappointed, the hotel at first glance is not bad, but the "devil" is in the details

Written: 9 august 2017
Travel time: 2 — 16 august 2017
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 4.0
Cleanliness: 6.0
Food: 5.0
Amenities: 7.0
I am in the hotel now with two children of 11 years old. I can say that the holiday is ruined. At first we were settled in a room above the central pool without a balcony on the third floor and constantly screaming music. They asked to be relocated, fed "breakfasts" for four days until they gave $ 10. The new room was with a view of the pool, with a terrace and on the first floor, but the safe did not work in the room, there was no liquid soap and the TV "strew" the image. I was assured that everything would be fixed as soon as possible. In the end, at 11pm I had to go to the reception and make a fuss. Now the electricity is constantly knocking out in the room. Yesterday they seemed to do it, it knocked out again at night, that is, the air conditioner does not work. The sea is constantly "closed" until lunch because of the storm, it is allowed to swim only after lunch and strictly until 18:00. It takes a very long time to go to the sea - the length of the pontoon is more than 700m. Wi-fi seems to be there, but every minute it asks for a password, and a weak signal, so it's not possible to use. The food is scarce, of course bypassing all the restaurants you will find something for yourself anyway. On the plus side, the Columbus Bar serves delicious coffee. Children also enjoy slides in the water park. . For me, a spoiled vacation, although I am the seventh time in Yegit, I am disappointed.
Translated automatically from Russian. View original