We arrived late. No meetings, but actually who needs us. We found the reception ourselves, filled out the questionnaire. We asked for a nice room (for a fee) because we have a child under 2 years old and we will spend most of the time in the room. As a result, we received No. 472 (I'll tell you about it later). We are in shock.
I go to the reception and ask to change.
In response: "You have paid for such a number. "
I say: "I have a very small child. I need conditions, not unsanitary conditions. "
In response: "There are no available rooms with repairs. "
I say: "I will pay. "
Numbers appear sharply, with a surcharge of $ 20 per day. That is, 200 bucks must be paid.
I say I'm willing to pay, but not that much.
Answer: Come back in 2 days. As everyone understood, he rejected me culturally, the rooms were and we saw a lot of free ones with repairs.
Number number 472. The safe is antediluvian, I have never seen anything like this in any hotel. The instruction is from new samples of safes, I had to call the master, the combinations are switched in the middle of the safe)))
The keys to the room were buggy 3 times changed. The phone is antediluvian, there were no instructions at all. There was no map of the hotel, etc. The furniture is shabby, the plumbing is old, the tiles are beaten in some places. The safe is bolted to a shelf that won't hold up. The balcony does not close tightly and therefore the wind is constantly drafty. There is an additional bunk bed with a ladder, from which I constantly removed the baby so as not to fall off. In a word, horror!
Sea. If you're lucky, you can swim with a mask. The area is the most windy. The reef is weak. Attention: go 800 m one way.
Territory. Green, watered everywhere. The pools are in need of refurbishment. Toilets are good.
Food. Fast food in one word. I don't understand why there are 5 restaurants with the same food.
The animation surprised me. Gorgeous. They turn on the audience. Holding on is unrealistic. This is probably one fat plus of this hotel.
Attention!! ! You will not hear this in any hotel. Before the last ninth day of vacation call on the phone. A girl calls and asks how we are resting. I told all the problems.
Attention!!!
He says: "How can I help you? ".
I say: "No more. "
Says: "Oh, yes, I see that you are leaving tomorrow. "
Attention!!!
He says: "We constantly wanted to contact you, called you, handed over notes. "
I say: "I did not receive anything. "
Says: "Have a good rest. "
I say: "Thank you. "
And she hung up the phone.
So that you understand: I have never seen such gloating anywhere. 2 more families rested with us, they did not call at all, especially since the notes did not come.
On the last day we sat near the reception and the so-called girls solved problems. No one deigned to approach even elementary ask how the rest.
Here is a service for you guys.
I go to the reception and ask to change.
In response: "You have paid for such a number. "
I say: "I have a very small child. I need conditions, not unsanitary conditions. "
In response: "There are no available rooms with repairs. "
I say: "I will pay. "
Numbers appear sharply, with a surcharge of $ 20 per day. That is, 200 bucks must be paid.
I say I'm willing to pay, but not that much.
Answer: Come back in 2 days. As everyone understood, he rejected me culturally, the rooms were and we saw a lot of free ones with repairs.
Number number 472. The safe is antediluvian, I have never seen anything like this in any hotel. The instruction is from new samples of safes, I had to call the master, the combinations are switched in the middle of the safe)))
The keys to the room were buggy 3 times changed. The phone is antediluvian, there were no instructions at all. There was no map of the hotel, etc. The furniture is shabby, the plumbing is old, the tiles are beaten in some places. The safe is bolted to a shelf that won't hold up. The balcony does not close tightly and therefore the wind is constantly drafty. There is an additional bunk bed with a ladder, from which I constantly removed the baby so as not to fall off. In a word, horror!
Sea. If you're lucky, you can swim with a mask. The area is the most windy. The reef is weak. Attention: go 800 m one way.
Territory. Green, watered everywhere. The pools are in need of refurbishment. Toilets are good.
Food. Fast food in one word. I don't understand why there are 5 restaurants with the same food.
The animation surprised me. Gorgeous. They turn on the audience. Holding on is unrealistic. This is probably one fat plus of this hotel.
Attention!! ! You will not hear this in any hotel. Before the last ninth day of vacation call on the phone. A girl calls and asks how we are resting. I told all the problems.
Attention!!!
He says: "How can I help you? ".
I say: "No more. "
Says: "Oh, yes, I see that you are leaving tomorrow. "
Attention!!!
He says: "We constantly wanted to contact you, called you, handed over notes. "
I say: "I did not receive anything. "
Says: "Have a good rest. "
I say: "Thank you. "
And she hung up the phone.
So that you understand: I have never seen such gloating anywhere. 2 more families rested with us, they did not call at all, especially since the notes did not come.
On the last day we sat near the reception and the so-called girls solved problems. No one deigned to approach even elementary ask how the rest.
Here is a service for you guys.
Translated automatically from Russian. View original
Comments (0)
leave a comment
Show other comments …