The hotel is just great) The service and attitude of the staff was just amazing!

Written: 27 july 2020
Travel time: 18 — 25 july 2020
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
10.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 10.0
Cleanliness: 10.0
Food: 9.0
Amenities: 10.0
We booked 2 rooms, as we have three children, but there are no such vouchers. When we arrived at the hotel, we took off our masks, we were immediately struck by the meeting, with cold cocktails and polite staff, they settled at 9:15, while we arrived at the hotel at 8:50) We asked if it was possible to give us one large room (we thought you need to give money for such a request everywhere), but they immediately offered a junior suite with two rooms, a dressing room and a huge bathroom)
We settled in immediately, the boy came and introduced himself and said that he was assigned to our room and all the questions that arise - to him)
At the entrance to the restaurant, the temperature is measured all the time, sanitizers are installed everywhere, and for half a rest the cooks gave out all the food from behind the glass, then you could see they had checks and opened the issue for a little on their own)

Everything is clean, the cleaning in the rooms is perfect, there was no water anywhere near the pools, everything is quickly and imperceptibly removed.
In public toilets, perfect cleanliness and always smell good) With peace of mind, you can drive a child)
Of the minuses, only one is that it is a long pontoon, but this did not block the best impressions of our vacation for us and we were simply delighted!
As my husband said: “This is the first hotel where you want to tip not for being treated well and cleaned, but for being treated well already! I would like to thank them for their excellent attitude and service. ”
Translated automatically from Russian. View original