Unlike hotels in the comparative analysis of two visits

Written: 20 july 2012
Travel time: 20 june — 1 july 2012
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7.0
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We are from Kyiv. We were at the Royal Albatros Moderna for the first time in October with my wife. I am 36 years old, my wife is 33 years old. For the first time in Egypt and abroad.
The hotel was chosen in a hurry, because his wife suddenly broke off two weeks of rest and each passing day was minus the number of days on vacation. Initially, the choice fell on the Titanic Palace in Hurghada and even signed a contract for travel services and paid money (travel agency Helios Tour, operator Tez Tour), but the hotel was at a stop and had to urgently look for something adequate. Calls to travel agencies, reviews on sites, puzzle and finally the choice is made - Royal Albatros Moderna in Nabq Bay, Sharm el-Sheikh - tour, 10 nights, departure every other day. The whole package of services (hotel, flight, transfer, insurance) cost 1350 y. that is.
And here we were met by Sharm el-Sheikh. Meeting with a representative of Thesis Tour - no complaints. They filled out a migration letter and bought a visa ($ 15 per person) because they were going to visit the pyramids in Cairo.

By the way, if you do not travel outside the Sinai Peninsula, you can not buy a visa, just put the Sinai stamp. Transfer to the hotel - no complaints, a good bus, air conditioning, friendly driver and a guide who was constantly joking during the trip. Jokes like - "Welcome to Thailand! "- passed with a bang. People were transported to several hotels, ours - the last, then only the hotel under construction. MirabelJazz Hotel is nearby. 20 kilometers from the airport - about half an hour.
We arrived at the hotel long after 14.00, somewhere at 18.00, because we did not have to wait for check-in. To my pleasant surprise, disposable wet towels were immediately handed over to the reception, which was appropriate after a long journey. The keys to the room were handed to us immediately and we went to see it. In general, we were given a room on the second floor overlooking the Roman Theater, which did not suit us and we recovered again at the reception. 10 у. that is.
did our job and we have already settled in №314 on the second floor overlooking the pool in the active area, with a large kingsize double bed (not two shifted as in the previous room), with a bidet in the bathroom and a completely fresh room. Nearby were newlyweds from Donetsk, who for the same number gave to the reception 30 at. e. The room was also present: a mini-bar (which was replenished daily with Baraka drinking water per liter per person), safe, TV (not liquid crystal with bandaged cracked remote control), well, not seriously for five stars. , coffee, sugar, cream). Literally nearby is the main house with receptions and restaurants. That is the golden mean of the hotel. After the analysis, I think this location is the best for active recreation. If you come to rest quietly, in silence, then you are in the Relax zone.
If you want complete solitude, then ask to be settled near a small heated pool. It is located as if in such a courtyard, surrounded on all sides by a building with numbers. By the way, the pool is small, but deep (1.7-1.8 meters) with bridges for diving. About one third of it goes to a depth of about a meter, where the underwater chairs are located. It's nice to swim and relax on them without getting out of the pool. An adult water park is located at the entrance to the hotel. In this area mostly settle Russians. I do not know what this has to do with, maybe the Russian soul requires extreme and the proximity to the water park contributes to this. The water park consists of five types of slides. Trumpet, two types of high mountains with different angles of descent, a slide lower on four tracks and a slide for family descent in a large circle. For descent in the pipe there are inflatable circles (single and paired), which should be expected, but it is not long.

I did not like going down the chimney, because it is dark and very stuffy. There are plenty of rubber mats on the other slides. Next to the seating area with beautiful, tongue does not return to call it sunbeds, it's real beds with mattresses and pillows covered with something like beige faux leather. Very comfortable to relax. Next to the bar with drinks from the machine (cola, sprite, fanta, mineral water), by the way, such machines are in all bars. You take a disposable cup and pour yourself an unlimited amount. If you want cola from a bottle, ask and the bartender will pour. But you can not collect in bottles, although we managed to collect in them when resting away from the bar. The Arabs were outraged by this, but if you ignore them, you will not get anything for it.
Also in all the bars, of which I counted eight, from 10 am to 18 pm you can drink an unlimited amount of local rum, whiskey, gin, sambuca, vodka, three wines (red, rosé , white), brandy, beer and various cocktails. (consisting of a combination of the above spirits with various liqueurs, syrups and juices such as yupa). Everything bottled from the bottle has not quite an unambiguous taste, except for beer, which tastes similar to our light beer, but the strength is very inferior to it, although in the heat just that. In order for the body to feel that you drank beer, you need to drink four glasses of it in a row, it will be similar to the state after drinking one bottle of ours. But bartenders, when asked to pour four beers as one, ask: "Why four? ». If you do not enter into a discussion with them and insist on your own, you will pour four, but an unspoken rule - two glasses in hand.
I don't think it's because of the harmfulness of envious Arab bartenders, it's probably the concept of management (due to either economy or avoidance of drunkenness). The beach bar is usually open until the end of the evening performances, which are held on the stage of its territory. The terrace bar is open until late, spirits are offered, and live music is played there every other day, relocating to the lobby bar. The lobby bar at the reception is open 24 hours a day, but alcohol until 24.00. Then you will be offered the same for an additional fee. There is also a bar in the Irish Pub, which usually hosts karaoke and an adult disco until the first hour of the night after an evening performance at the beach bar. Drinks are free until 24:00, then at an additional cost. The bar near the water park offers cakes and pizza in addition to drinks. In the beach bar from 12.00 you can have lunch (burgers, by the way very tasty, french fries, fried fish, salads, etc. ), if you do not want to go from the sea to restaurants.
In the rest of the bars - only drinks!

As I said - the hotel is divided into several zones, and divided very carefully. My applause to the management. The number of vacationers could be seen only during the meal, all the time the people wandered about their interests and riots were never observed. Free sunbeds have always been everywhere. The main areas are: active area by the pool, recreation area by the pool, quiet area by the small pool, area by the adult water park, area by the children's water park, area by the sea beach and pontoon recreation area, in turn divided into adult and children's. There are also tennis courts, mini golf, a volleyball court and a children’s playground with a trampoline. More details.
I wrote about the adult water park above. The Russian-speaking audience mostly hung out there.
I think this is due to such factors as: drinking, getting a dose of adrenaline on the slides, well and comfortably rested on the beds to music of European quality.
Territory area of ​ ​ †‹вЂ‹ the hotel is quite large, so the rest had to be planned for each day. Visiting all areas during the day was physically impossible, so, having visited a water park, you did not get to the sea, or the pool, etc. No, in principle, anything is possible, but it would not be a vacation, and a runner.
Our favorite place to relax - by the large pool in the active area. In the recreation area, we never rested, because there is a smaller pool and no movement. In the active zone there is a swimming pool of about 1000 square meters with different depth levels from 50 centimeters to 1.80 meters. Animation is performed here during the day. I want to say that the animation team in October 2011 was great! First, it was multinational. Sasha from Ukraine was usually the best.
His aqua aerobics under LaBomba was so incendiary that this composition was included in the car already at home, invariably caused a smile on his face, his body involuntarily began to dance to the music, his hands remembered the movements and all this immersed us in unforgettable memories Sheikh. The animation team also included girls from Germany and Denmark, as well as an Arab boy. More than once I played water polo and shot a bow. There were also lessons in rumba, water volleyball, on the beach played volleyball, bocce, mini-golf (for an additional fee of about 10 euros). However, the guys-animators tried and it was obvious, and everything was done with a clockwork smile, not like at work. However, the whole animation was the same every day. Every night on the stage of the beach bar from 20.00 to 21.00.

00 was a children's disco, followed by entertainment shows, which are designed for a week and then repeated in a circle (fire show, show with snakes, skirt show, African show, show Miss and Mr. Hotel). It was fun and interesting.
There is a shisha bar on the terrace where you can smoke a hookah for $ 6. We bought ours for $ 35, and we smoked it, lying on the grass by the pool. )
I will describe the children's water park and playground below, based on the results of visiting the hotel with children, because in October we passed by them and thought how happy our children would be if they were with us.
The room was cleaned daily. Cleaning is normal, we were satisfied. Swans were not twisted, although on the ground floor such masterpieces were seen through the windows. Tipping in the form of a dollar was left a day later, as well as a sign to change the bed. Differences in harvesting with tips and not seen. The furniture in the room is not new, but wooden, all stone countertops, tiles on the floor and in the bathroom, air conditioning.
Everything worked properly. The bathroom has a hair dryer, bottles of shampoo and conditioner, ordinary and liquid soap, a hat for taking a shower, and a pile of towels (for face, feet, beach). Cards were issued on beach towels.
You could hand in a wet towel by the pool and take a dry one, say by the beach. Sometimes the cards ran out and the towel was changed the next day.
The service staff is mostly friendly and welcoming. Exception: bartenders in the active pool and the main bartender in the beach bar, in my opinion, Muhammad. No, nothing personal, but I did not like openly greedy lobbying them in front of foreigners. I think it's just for the tips they give. I would be happy to thank the person for their attention, but I'm sorry to pay for that attention. In my opinion, the attitude to the Russian-speaking contingent is also the position of the hotel management. Or underdevelopment of the same management.
We are all human beings and we pay no less money for the tour than the same English, Germans and Italians. Accordingly, you want to get the right service.

No, we are not rude, we are not treated differently, but at the same time we are not flattered before them as before them and it is obvious. All right. We humans are not proud. At the same time, I would like to note that I have never seen drunken Russians, rude people and brawlers there. But the company of drunks at 11 am, the Germans watched more than once, not to mention the British, who ate pork screams in an Irish pub and their wives, who then vomited palm trees. This is me about stereotypes. ) Anyway, if you do not pay attention to the stupid and learned, similar jokes of Arab bartenders, which are probably part of their curriculum, at least I would like to think so, it's all very much (except for the greedy greedy swindler Mohammed in the scourge of Bari ).
There was another waiter, whom we, lying by the pool in the evening, asked to bring us circles, showed us a gesture that the service for money, was sent with God.
Once again, all this is just a spoonful of tar in a barrel of honey. I understand that everyone has a family and they need to be fed, but not in such an open way to ask for this money. Guys, I appeal to the Arab service staff, a good attitude to any client is sure to give you a hundredfold. Try and one of the disadvantages of the image of your hotel will be less. )
At first I also tried to mow for a foreigner, the benefit of a minimum set of English phrases is enough to communicate with a bartender who has even less vocabulary, but then I felt sorry for ours and I spoke Russian everywhere, clarifying words they do not understand in English.
The sea here is beautiful. Yes - a long pontoon is true. But it didn't bother us.
In October, the weather is great, not as hot as in summer and constantly blowing a warm breeze. It is a pleasure to walk on the pontoon, inspecting all the animals for small things.
We saw various moray eels, stars, sea urchins and shoals of fish, such as our needles, but more and unnaturally blue-holographic color. The water is clear, transparent. All this is absolutely admirable. 500 meters downhill for children, there is a depth to the waist, there are coral fish that eat, brought them bread straight from the hands. Corals here and there, and in general the bottom is cleaned for children with parents. All the little ones with masks and tubes here. By the way, without a mask and snorkel on the Red Sea to do nothing. The water is very salty, much saltier than in the Black Sea and the option with glasses will not work here, the salt gets into the nose and there is an incredible smoke. Therefore - masks, tubes - first of all. All this can be bought 400 meters from the hotel in the mini market.

The hotel also has shops, but there it is good more expensive, for example, at the market we bought a high-quality silicone mask with a valve tube for $ 13 and coral slippers for $ 4, at the same time at the hotel it cost 20 and 10 dollars respectively. But souvenirs and especially papyrus is better to buy at the hotel. Cheaper and well inferior. Let's go back to the pontoon. After walking another 300 meters, we get to the site somewhere 60 by 60 meters with sunbeds for sunbathing. Immediately descent to the coral reef. What can I tell you? This is a miracle! One of the brightest impressions of my life. The reef is much more beautiful than I imagined. Fish are an incredible variety of different colors and shapes. They turn out to be great! I thought coral fish were small. In general, all this must be seen. Many people take pictures with underwater cameras, but in my opinion - why? You go to the site of professional photos of coral reef and choose what you like.
I still understand - to be photographed against the background of floating flocks of fish - it's true, but the public takes pictures mostly of the fish themselves. But it's lyrics. I preferred to enjoy this beauty. Although the reef itself is 70 percent dead, which is, of course, unfortunate. In a sense, the corals themselves are mostly not colored, but as if "extinguished". People who went on an advertised tour of the coral reef, Ras Mohammed said that the hotel's reef is the best. He himself has repeatedly watched as guests of other nearby hotels came to our pontoon for a fee of $ 4 per person. And those who wanted to cheat and passed in shallow water to the end of the pontoon - chased by an Arab guard. By the way, out of curiosity I went along the coast to the neighboring hotel MirabelJazz. Everything there was more modest, although nothing - green, but there is no water park, swimming pools are smaller and somehow smaller than in our hotel.
I came back with a sense of satisfaction, because this hotel was also considered by us as a potential, and the difference in total was about $ 200 cheaper. And I haven't told you about food yet. ) In addition to the beautiful view of the island of Tirana and the sand mountains. In some places there are similar water park beds with tents built over them, for those who like to relax in the shade, but they are almost always busy, although we came across them several times. On the beach at the beginning of the pontoon there are several rows of sunbeds under palm trees, on each sunbed there is a mattress, protection from the wind in the form of a wicker partition and a fungus with a thatched roof. The shore is sandy, but the sand is more like very fine gravel. Due to the fact that the sea along the pontoon is very shallow - we sunbathed on the beach twice or thrice. The rest of the time - the sea, pool, water park. At the entrance to the pontoon you can take pictures with camels that sleep there all day. Photo - 5 dollars.
So, near the descent to the reef, the guys from the aqua club offer scuba diving ($ 30) without any certificates. During the day, Arab guys go and enjoy all sorts of excursions, massages, saunas, pedicures, manicures and more. Once you sew them - they no longer bother. Crisis).

The hotel area is quite large and green, all kinds of palms, cut trees, shrubs, grass everywhere (at first glance, some artificial, but to the touch - alive), the whole thing is constantly cut, watered, cleaned and washed by staff. Where there is no grass, there is tile everywhere. Absolutely clean, the Arabs wash it every morning. It is possible to walk around barefoot, the only hot, the tile is very hot under the rays of the Egyptian sun. Everywhere benches, gazebos, lanterns, speakers, which sound soothing music, garden chess. Beauty and nothing.
The Roman theater "adorns" the territory of Bilm.
Huge in a radius of about 100 meters, it is located between the core and the sea. Around it are columns and statues of some lions. The idea is good, but apparently not brought to mind, and therefore not used for its intended purpose. We should raise the issue, gentlemen managers. If you look closely at all, that is, of course, moments that should not take place in a five-star hotel. Somewhere the door to the restaurant is scratched with feet, somewhere the lamp fell off, somewhere the tile broke or fell off, but all this is a trifle, given that the hotel is open all year round. There is also a free gym and a paid SPA on site. I repent - did not visit. )
Nutrition. There is only one a la carte restaurant in this hotel, which I will not talk about because I did not visit it. ) And now - attention - the main restaurants - five! However, all of them at the same time work only for dinner.
And so: Asian restaurant - L'Asiatiqve (Asian spicy food, open for breakfast, lunch and dinner), Mediterranean (Mediterranean cuisine, open for breakfast, lunch and dinner), IlCaminetto (Italian cuisine, open for breakfast, lunch and dinner and dinner), ZumKaiser (German cuisine, open for dinner), Tagine (Indian cuisine, open for dinner). Many dishes, especially for dinner. First of all, you understand that you won't try everything in two weeks, so you have to choose every time, and it's depressing. ) Almost everything is delicious, there was no poisoning, although there was liquid stool, I think because of the change of water. Breakfasts are quite monotonous - scrambled eggs, potatoes, cereals, milk, all kinds of rings, yogurt, jams, sausages (not very edible). For dinner there is always a special meat dish from the chef in a Mediterranean restaurant - turkey, duck, meatloaf - lick your fingers. However, it is served in portions. You can approach several times. There are no queues as such.

Everything is always available, if something is over, a new one is served immediately. Among the delicacies were crabs, scallops, frog legs, Red Sea fish, sushi. In general, the food there is excellent - in 11 days - I gained 4 kilograms. The dishes are always clean and heated, they try to clean the tables quickly, while you are still sitting at the table, as soon as you leave, they may not clean for a long time. It all depends on the specific waiter. You will not wait for the device if you ask to bring a waiter. It is better and faster to take at the next table. The fruits were pomegranates, oranges, grapefruits, something like limes, but less, guava, watermelon, melon, bananas (not like ours, greener and some smaller), apples, dates. They feed, you can say all day. You can choose a dish in any restaurant, and sit wherever you want. You can also take it to the room, no one will stop you. Breakfast from 07:00 to 10:00, lunch from 12:30 to 15:00, dinner from 18:00 to 21:00. There are also pancakes and donuts at 16.00 on the terrace.
There is also a late dinner on the first night in an Italian restaurant. Ice cream during the day in unlimited quantities. There is a coffee shop near the Irish pub. They make natural coffee in different versions - espresso, lattice, Americano, cappuccino, moccasin, hot chocolate. Delicacies! Would you like coffee-tea from vending machines - please - a vending machine in every restaurant. In general - a glutton.
Excursions. We went on a tour to Cairo. Bought from a local operator in the market. It turned out to be twice cheaper than the Thesis tour at the hotel. And they took everyone to the Old City in one big bus (both us and those who bought a tour from tour managers at the hotel) and took them to Cairo. The road is very tiring - 6 hours there, 6 hours there and 6 hours back.
Of course, what you saw was worth it, but visits to the papyrus museum, where they try to smash you more like a "real" papyrus, and a visit to the perfume factory, where you again smuggle perfumes of local bottling.
It would be better to add this time to visit the National Museum or the pyramids themselves. Everything I saw, of course, is a bomb, but little time, but at the same time I understand that this is the specifics of management (they also need to get more money out of us). Yes, I do not recommend going on such excursions with small children - it's tiring.
Contingent of the hotel. International. The British, the Irish, the Germans, the Italians, the Poles, the Russians, the Ukrainians, the Belarusians, the Arabs themselves. In October, the Russian-speaking population was 20 percent, in June I think all 60.
In general, we had a great rest, and in nine months (in June) we flew here with children (daughters 11 years old, son 4 years old). 11 nights. Were from 20.06. 12 to 01.07. 12 years. The cost of a tour for four - 2700 at. that is.

A flight with the same WindRose airlines as last year without any complaints. Visas were not bought in Sharm because they were not going to go on excursions with their children. We put the Sinai stamp and went to the hotel.
At this time, the replacement of filters in swimming pools begins. A huge number of sparrows will not leave any chance to a donut or pancake left on a lounger. There are no mosquitoes, however, the fumigator was turned on at night. Drinking water is offered in any quantities, near the bar on the terrace is a large refrigerator with water, and in the cafe at the reception is the same, and in more convenient bottles than last year (600 ml). Respect. Natural tomato juice in glass bottles has appeared in bars. Very tasty! It is not put on display, but there is, you just need to ask. )
Towel cards have been canceled.
Beach towels were changed along with the rest during cleaning. There are no more bottles of shampoo and conditioner. Shampoo and liquid soap in dispensers on the wall.
Public toilets in the apartment building were in poor condition, although the same toilets at the reception and in the restaurants were admirable.
Well, a spoonful of tar - Zoomba animation team! It's just a horror.
She was the only one who tried, but the udder ...In general, I don't know how animation teams are selected, but it was a complete fiasco. Get Sasha and his team back!
Well, somewhere. Great vacation. Satisfied children. Wonderful memories. Farewell letter from General Manager Mahmoud Ragab with best wishes. See you next year! Someone asked us why we need to change the situation in the same hotel again? And I answered myself, everything suits me here, why then, in another hotel, to think that everything was much better in the Albatross.
Well, if I'm wrong, then other hotels are less fortunate than our beloved Royal Albatros Moderna!
Translated automatically from Ukrainian. View original