Rudeness and begging of staff

Written: 20 november 2019
Travel time: 12 — 20 november 2019
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 1.0
Cleanliness: 2.0
Food: 3.0
Amenities: 2.0
PROS:
- Sea and corals, 2 short descents into the sea, windless bay.
- Beautiful large area, lots of greenery.
MINUSES:
- Very old rooms and renovations at the hotel should have been done a long time ago, a lot of rust everywhere, sunbeds from the times of the USSR, but the mattresses on them are normal, shampoo and soap are given 1 time upon check-in, if you're lucky.
- When settling in, they were rude, settled in a room without repair in a terrible state with a non-working air conditioner and smelly sewerage, they said there were no free rooms, they were able to move only on the second day to a room with a higher class and with a sea view for free only because I work in travel agency and they went to meet me.
- EVERYTHING is decided only for money or with a scandal, I had to use my business cards everywhere.

- The food is monotonous and tasteless, white and red wine from packages with a strange taste, once you tried it, it’s definitely not wine, the beer is good, take the rest of the drinks with you in advance, since the flight is from terminal F in Kyiv, and there is no duty free.
- The guide from Join Up is arrogant, if you do not buy excursions from him, then he does not want to record for 2 FREE, says there are no places.
- Sunbeds are occupied from 6 in the morning, there is a big queue everywhere, as people from a 4 * hotel go to 5 * restaurants, bars and the sea, I have not seen such queues in any hotel.
Translated automatically from Russian. View original