Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms:
7.0
Service:
8.0
Cleanliness:
8.0
Food:
8.0
Amenities:
8.0
Tests passed in Ukraine, flew from Join UP. We took a ticket for 7 nights for two for $ 850, a standard room, overlooking the garden. We arrived at the hotel at 9 am. The bracelet was put on for us at 11 am and offered to check in for free in the room (luxury category, as explained at the reception). It was the third time in Egypt and therefore I guessed where we could be settled from the first time. It's just terrible - the old number of rooms if in one sentence. I returned to the front desk and explained that this number did not suit me. To which I was given the answer that they no longer have rooms of this category and if we want an improved room, then we need to pay extra. Still, I insisted that I have the right to see one more number. As a result, we were settled in a room with a view of the garden, an improved category at no extra charge. A couple was traveling with us in the transfer, who paid extra $ 30 for a room at 10 in the morning, they were settled in a dead room, which they then changed.
In terms of nutrition, it was modest, but very tasty. Sausages, cheeses were delicious (usually rare in Egypt). Every day two kinds of beef, one kind of fish, chicken, duck. Every day 2 types of soups (I usually don't eat soups, but they are delicious in this hotel). From fruits - persimmon, sweet melon, dates, bananas, citrus fruits, guava. In the morning very tasty pastries, especially croissants. There was coffee from the coffee machine. Ice cream in the package, packaged juices. Wine is so-so, beer is normal. The hotel rested mainly Ukrainians, Belarusians, Kazakhs, as well as the local population, but they mostly came with their families for the weekend.
The reviews write about Ekaterina, who helps to resolve any issues, I will tell you that I have never seen her. The place where the guest relation should sit was always empty. The hotel is clean, many flowers, all green, very beautiful area. The hotel has a large warm pool, which by the way is clean and does not carry bleach from it.
On the last day, check-out from the hotel was at 14:00. The bracelets were cut at 12:00. Lunch costs almost $10 per person.
Overall experience is good, I would return to this hotel.
In terms of nutrition, it was modest, but very tasty. Sausages, cheeses were delicious (usually rare in Egypt). Every day two kinds of beef, one kind of fish, chicken, duck. Every day 2 types of soups (I usually don't eat soups, but they are delicious in this hotel). From fruits - persimmon, sweet melon, dates, bananas, citrus fruits, guava. In the morning very tasty pastries, especially croissants. There was coffee from the coffee machine. Ice cream in the package, packaged juices. Wine is so-so, beer is normal. The hotel rested mainly Ukrainians, Belarusians, Kazakhs, as well as the local population, but they mostly came with their families for the weekend.
The reviews write about Ekaterina, who helps to resolve any issues, I will tell you that I have never seen her. The place where the guest relation should sit was always empty. The hotel is clean, many flowers, all green, very beautiful area. The hotel has a large warm pool, which by the way is clean and does not carry bleach from it.
On the last day, check-out from the hotel was at 14:00. The bracelets were cut at 12:00. Lunch costs almost $10 per person.
Overall experience is good, I would return to this hotel.
Translated automatically from Russian. View original
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