The hotel has changed for the better.

Written: 18 may 2013
Travel time: 28 april — 9 may 2013
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children; For recreation with friends, for young people
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 9.0
Cleanliness: 8.0
Food: 9.0
Amenities: 9.0
coral travel operator (they gave the cheapest price for the siera), the air carrier wind rose took off from Kharkov. Mom, dad and a 1.2-year-old child had a rest. I’ll start with the departure, the seats were given at the beginning of the cabin, for which thanks to the airport workers, the flight was delayed for 20 minutes, then they loaded it into the bus, brought it under the plane and took it to the side and kept it in the bus for about half an hour, as we were told that we didn’t have time to load the food It’s hard to fly with a small child in your arms, without a place, but it’s possible for 4 hours, for a longer flight I would buy a place for a child. Sharma Airport we take a migration card and queue up at the border guards (there was approximately the same queue at the mausoleum before). If you are not going to leave Sinai, then you don’t need to buy a visa, which we did, as a result we arrived at the hotel very late, but we managed to have dinner.
Settlement. They filled out the cards, expressed their wishes (we had booked a family room, they asked for the 1st floor because we were with a stroller), we were put on bracelets, offered to go to dinner and immediately settled. We didn’t give baksheesh for a room, they gave a room in the 2nd building, a view of the wall (we have access to the terrace and 10-15 meters to the wall), room 2408 suited us quite well, quietly, calmly, under the wall there were trees, grass, a small one went out for a walk and nowhere I didn’t run away, I was in sight all the time, but as my husband said, these are rooms for greedy people. Girlfriends went with us, so they gave 20 USD. at the reception and they were given a beautiful room in the new 3rd building on the 2nd floor overlooking the pool with a gorgeous balcony (there was a standard room with a garden view in the voucher). The moral is if you want to live with a good view and in a newer room you need to give baksheesh and smile at the boys at the reception to ask for a better room. Our family room is large, the room has a very large bed about 2 meters wide, and a smaller bed and at the same time there is enough space, there is also a table and 2 chairs, bedside tables, in the corridor there is a large wardrobe with enough hangers, a minibar, a large table, a chair TV, in the bathroom there is a bathroom (I took soda with me and washed it well), a separate toilet room. The minibar cools very little, but if you open the cabinet door in which it stands (the minibar is located in the furniture, and something was done wrong, it did not cool, there were few holes in the furniture) and keep it open, it freezes much better. There is a kettle, replenished daily for tea and coffee. If something did not work, they called the reception, they immediately came to repair it.
Hotel. Many pools, many bars (near the pools), there is a pool with sea water, near the spa, near the 2nd building. The territory is green, well-groomed, there is a playground. Friendly guys work at the bars, they always smile, they joke, there was no discrimination regarding the national sign (for example, foreigners are served faster and Russians later) it’s clear they were warned that it was impossible to do this (I was in this hotel in 2011, so then they first poured the British, then the Italians us)

About booze. Beer is normal, cocktails of different types gin tonic is also nothing, I tried brandy, it’s not tasty, whiskey is nothing, I liked rose wine. In duty free in Soho, there really isn’t anything to buy, the choice is bad (there wasn’t even a martini), at the charm airport a martini costs 22 USD. Well, it's very expensive. Conclusion: who drink we take with us or drink what they pour in the hotel.
Nutrition. Many, varied, delicious. We went to hakuna matata, ate shrimp and salmon. But the famous fetir, to be honest, did not like the very heavy one. The children's table has chicken, steamed meat, sometimes a fish, sometimes a lyula is not fried or steamed, she always has rice, she took a blender with her and crushed small food. You can ask through the hospitality (Tanya and Inna, Russian-speaking girls) boiled milk, I came with a bottle in the evening, they poured me. In general, I want to say special thanks to the girls from the hospitality INNA AND TANA, they always helped us with pleasure. I want to ask not very sober gentlemen, guys, do not come to the girls to fool them, they have to solve so many of our issues.
Beach. Siera is the second line, a bus runs to the beach every half hour, you can walk, about 10 minutes. There are a lot of sunbeds in principle, but if you want to lie right next to the sea, then you need to take places at 7-8 hours (there were a lot of people in May). You can go knee-deep, maybe a little deeper from the shore to buy a child. Swim from the pontoon for adults.
Entertainment. Much has been written about the premium all-inclusive system, it is so good that there would be a desire for so many additional things. Our baby fell ill, so they didn’t really use anything, and I recommend that you don’t forget to look at the vouchers and understand what else they offer you for free.

Now about the sad. If, God forbid, your child gets sick, or something happens to you, then do not hesitate to use insurance (detailed instructions are written on your insurance). This happened to us, the baby is 1 year and 2 months old. Everything was fine for 4 days, in the evening of the 4th day she vomited right in the restaurant and diarrhea began. I’ll immediately write this infection (we passed the tests on arrival) I don’t understand where we caught it (we didn’t swim in the pool), it may very well be that acclimatization, the body is weakened. I treated her myself for a day, then turned to the insurers when the temperature rose. I think the insurance works perfectly, they came, picked us up, took us to the clinic, examined the doctor, gave us medicine with us, and we were taken back. They were treated further at the hotel, it didn’t help, I called my doctor, he said what to buy (10 tablets cost 20 USD), the temperature got better, the daughter began to play, after two days the temperature began to rise again, the diarrhea became very strong, somehow slept through the night in the morning again called the insurers. They asked us why they didn’t contact us right away when it got worse again, they sent a car again and took us to the hospital. We spent a day in the hospital, put on droppers, all this for free (a local nurse tried to breed, but my husband was with me all the time and it helped a lot). There are really no food diets in the hospital, they give lunch (not very edible), there really is no dinner and breakfast for a child. So when I told Inna from the hospitality about this, she said that I had to call the hotel, and they would bring me food for the child.
Hotel guide, representative of CORAL tour MANSUR IS A VERY NOT A GOOD PERSON, do not buy any trips from him, he is very terribly deceiving, we are in Egypt 10 times, of course we don’t go anywhere, but the guys bought excursions from him, a complete divorce, more than once I heard they wanted to punch him in the face. On the eve of departure (departure at 7.30 in the morning, which means they will be picked up from the hotel at 4.00) in the evening at 21.00 there was no information about leaving the hotel and Mansur, by the way, too, the husband called the representatives of the CORAL tour and he was given information about the departure.
Summary. Siera has changed a lot for the better, the staff works great, especially the reception, bartenders, managers in the restaurant. We felt comfortable, everyone loves children, everyone tried to help us, I want to go back there, a very bad situation happened to us, but it’s not the hotel’s fault, everyone sympathized with us and helped from the bottom of their hearts.
Translated automatically from Russian. View original