We were in Premium for two days. There were no problems with the staff, all friendly, hospitable and always ready to help or suggest something. The room is clean, cozy and warm.
Just today returned from Kamenetz - Podolsky. We rested at the Cleopatra Hotel (by the way, it is 4-star and not 3-star). I really liked the hotel, the room is decent in design, clean and comfortable.