We changed the departure time several times as a result of the tour (7 nights - 8 days), we got it (6 nights - 6.5 days). It is possible that the tour operator considers that the time spent at the airport (the flight was delayed both there and back) is included in the tour. From the travel agency we are waiting for the results of the claims made - will we have a refund and in what amount?.
The hotel was chosen based on reviews on TurPravda. Because of the tour operator JoinUp, we stopped at the hotel instead of May 12 (they should have arrived in the afternoon) on May 13 (we arrived at the hotel in the morning) - they asked to wait until 9 am, but they settled at 10.
The hotel was chosen for the combination of price + quality - the reviews were not bad, but rather old. We arrived at the hotel at about 3 o'clock at night - there were quite a lot of us - for some reason people were thrown across from other hotels.
This hotel was selected by an agency. The first was at a ski resort. Loved it - especially the hotel. The owner of the hotel Elena is a wonderful person in every way. The hotel is homely cozy - there were even days when we spent the whole day in it, talking with the hostess and other guests, looking...
The hotel was picked up by the agency - I was very tired from work and just wanted to have a good rest. The rest turned out to be not cheap - about $ 1.500 for two, but I did not regret the money.