There was no worse vacation in my life

Written: 22 august 2011
Travel time: 11 — 17 august 2011
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 2.0
Cleanliness: 9.0
Food: 7.0
Amenities: 2.0
There was no worse vacation in my life. The last vacation was during the revolution in Egypt in 4 stars was a vacation, although the phone was torn and did not understand why until I turned on the TV, but here it was just a state of shock. I say right away that I don’t even drink beer, I even celebrate the New Year with children’s champagne. And now I took turns resting at the KEVAL BAY HOTEL 5-star first line Alanya region from 11.08. 2011 to 17.08. 2011 upon arrival we were settled in a three-story building outside the hotel located across the road next to other hotels. Room No. 906 is small, very stuffy, with air conditioning on it was simply impossible to stay in it for 20 minutes, the room cooled down, but the smell of mold did not leave it. It was impossible to stay in it, the air in the room is musty, without windows with one glass door overlooking the street into the courtyard through which people go to their so-called rooms, so I was forced to spend the night on a high chair near the room as an underage child after the previous night the flight was exhausted and slept in a room with the door open. After complaining us 12.08. 2011 in the area of ​ ​ ​ ​ seventeen hours overpowered in room number 530 on the territory of the hotel on the fifth floor. The room is of normal size without smells of mold, but the window and balcony of the room went inside the building, the corridor and the front door of another room were visible from the window of the room. Walking along the common corridor, stepping over the balcony, you can easily enter our room. A room without daylight, since both the door and the window open onto the corridor, even criminals with a life sentence in their cells have a window with daylight. Since there was no smell of mold in the room, and it was uncomfortable to fall asleep in it, but we could, and did not want to further spoil our long-awaited vacation, we rested calmly. On the night of 08/13/2011 to 08/14/2011, around midnight, when my child and I were sleeping, a man from the staff came into our room, saw that I got up scared, woke up from fright and, in a state of shock from the sound of opening doors, said “Sorry” and went out. While I was getting dressed, they called me 3 times to go down to my room. Going down to the reception in a state of shock, she began to swear, they called the hotel manager. The manager, the place to calm me down and take some action yelled at me. Being very close to me, he was indignant so that my child was afraid that he would hit me and was forced to move him 2 steps away from me. The explanation for why they entered the room at night was that they did not know that we lived there and wanted to check the safe, while there was actually no safe in the room. I have a question why they did not settle anyone there during 12.08. 2011-13.08. 2011. Yes 14.08. 2011 we were upgraded to a good room number 435 with a sea view, but the vacation was already ruined. After this incident, I had a nervous breakdown ( my left eye twitches, my heart hurts. ) I ask you to compensate for the spoiled vacation and pay visits to a psychologist, cardiologist and psychologist for me and my child.
Translated automatically from Russian. View original