It is not the first time in Turkey, there is much to compare it with, I did not like the hotel, I booked a standard room, for 3 people I was given a room with two beds and a folding bed, there was no room at all. It's a very small room, the first time I've seen it. We arrived at the hotel at 11:30 p. m. , but waited an hour to have the room cleaned! When we moved in, I almost cried, the floor was dirty and wet, the toilet was not washed at all, the toilet was dirty with drops of someone's urine.
… More ▾
It is not the first time in Turkey, there is much to compare it with, I did not like the hotel, I booked a standard room, for 3 people I was given a room with two beds and a folding bed, there was no room at all. It's a very small room, the first time I've seen it. We arrived at the hotel at 11:30 p. m. , but waited an hour to have the room cleaned! When we moved in, I almost cried, the floor was dirty and wet, the toilet was not washed at all, the toilet was dirty with drops of someone's urine. I asked to change the number for an additional payment, they refused. But the worst thing is that they saw a cockroach in the restaurant (if you can call it that). The darkness of flies that sit on the food, the tables are not cleaned well, the floor is slippery, the food is monotonous. Thank God, there were no poisonings or eating disorders
But I want to note that the hotel had good internet, even on the beach, very close to the sea, near Migros and a bus stop.
The staff is not very friendly, but we would like to thank our cleaner Meryem separately, she made us beautiful with towels and flowers every day, she is very nice!
But I want to note that the hotel had good internet, even on the beach, very close to the sea, near Migros and a bus stop.
The staff is not very friendly, but we would like to thank our cleaner Meryem separately, she made us beautiful with towels and flowers every day, she is very nice!
Like
You like
Show other comments …
The service staff and the hotel manager are rude, complaints and shock from the arrogance of the receptionist (ists) and the hotel manager have seen from many tourists during my week-long stay! The views from the rooms are disgusting, the rooms are dirty and small. If you ask to change the room because of the view of the garbage / slums / stairs, they will say there are no rooms and if you don’t like it and express your indignation, then you will hear: “we will call the police and / or go to another hotel with an overpayment of 2-3 times" you will receive an answer from both the hotel manager and the Tez Tour representative.
… More ▾
The service staff and the hotel manager are rude, complaints and shock from the arrogance of the receptionist (ists) and the hotel manager have seen from many tourists during my week-long stay! The views from the rooms are disgusting, the rooms are dirty and small. If you ask to change the room because of the view of the garbage / slums / stairs, they will say there are no rooms and if you don’t like it and express your indignation, then you will hear: “we will call the police and / or go to another hotel with an overpayment of 2-3 times" you will receive an answer from both the hotel manager and the Tez Tour representative.
There are always no beach towels at the reception (they are always washed, come back later, answer is 24/7), BUT they are "secretly around the world" given in the hammam if you take the cards at the reception after making a deposit for them. Why this information is not said openly is not clear, you will find out through other vacationers on the beach where to get and what to do with towels ...
The deposit for the towel at check-out is returned with a fight, you will have to walk many times, the answers are: they say come back later, I'm busy, no money, no change, etc. Therefore, I recommend picking up a deposit for towels the day before departure, which actually one of the guests did hotel after seeing the situation and realizing that it would be difficult or impossible to pick up the deposit too.
The hotel is disgusting, there is no room cleaning, tips will not help to improve it, they were cleaned only once the next day after arrival and that's it.
Hammam is a separate issue, there is something to compare with, it used to be much better for the same money. Peeling in a hurry, that is, not thorough, on the flow, so to speak, less time for a client, more clients and, accordingly, more money in a hammam.
In general, the hotel and service does not correspond to 4 * and if you expect to relax, then it will not be, Relax is only in the name of the hotel
There are always no beach towels at the reception (they are always washed, come back later, answer is 24/7), BUT they are "secretly around the world" given in the hammam if you take the cards at the reception after making a deposit for them. Why this information is not said openly is not clear, you will find out through other vacationers on the beach where to get and what to do with towels ...
The deposit for the towel at check-out is returned with a fight, you will have to walk many times, the answers are: they say come back later, I'm busy, no money, no change, etc. Therefore, I recommend picking up a deposit for towels the day before departure, which actually one of the guests did hotel after seeing the situation and realizing that it would be difficult or impossible to pick up the deposit too.
The hotel is disgusting, there is no room cleaning, tips will not help to improve it, they were cleaned only once the next day after arrival and that's it.
Hammam is a separate issue, there is something to compare with, it used to be much better for the same money. Peeling in a hurry, that is, not thorough, on the flow, so to speak, less time for a client, more clients and, accordingly, more money in a hammam.
In general, the hotel and service does not correspond to 4 * and if you expect to relax, then it will not be, Relax is only in the name of the hotel
Like
You like
• 2
Friends, I want to share with you my first impression of a trip to Turkey. I rested in October 2021 in the city of Alanya at the Relax Beach Hotel 4 *. From the pros: The hotel is new, the rooms are clean, everything is new, they clean regularly, there is a refrigerator, a TV, a wardrobe, a safe (for a fee), a shared bathroom with a shower (plumbing is also new), air conditioning, balconies in each room, a clothes dryer on the balcony, table and a couple of chairs.
… More ▾
Friends, I want to share with you my first impression of a trip to Turkey. I rested in October 2021 in the city of Alanya at the Relax Beach Hotel 4 *.
From the pros:
The hotel is new, the rooms are clean, everything is new, they clean regularly, there is a refrigerator, a TV, a wardrobe, a safe (for a fee), a shared bathroom with a shower (plumbing is also new), air conditioning, balconies in each room, a clothes dryer on the balcony, table and a couple of chairs. Nearby are shops, cafes, the beach is a couple of minutes walk from the hotel, across the road, the hotel has a swimming pool, although not big and a couple of slides.
There is also a bus stop not far from the hotel, if you want you can get to the center, if you want to walk to the center on foot, then along the entire coast there is a chic promenade with beautiful trees, views of the sea, mountain and fortress (it looks especially beautiful at night, when turn on the backlight), recreation areas and areas for sports, though it’s not very close to the center, about 4-5 km, but these walks are worth it. The food is good, but rather monotonous, if you are unpretentious in food, then you are quite satisfied, there is always plenty to choose from, the food is fresh and there is always fruit.
Of the minuses:
The hotel is practically without its own territory, located at the intersection of two roads and with an open balcony it is very noisy (it didn’t bother me at all, but there were those who complained that they couldn’t sleep because of the noise).
Also, there are practically no Russian-speaking staff in the hotel, only one girl, Gulya, at the reception, and then she works at certain hours, a very good, sympathetic girl, she will always help and explain everything, for tourists like me, who absolutely do not speak and do not understand Turkish and English she is a ray of light. Of course, the hotel staff actively uses a translator on the phone, but it’s still problematic when you can’t really explain some elementary things. Also, not all rooms catch Wi-Fi, there is no animation and entertainment programs.
In general, the hotel is very good, clean and comfortable, something between 3 * and 4 *.
If you are unpretentious and did not come for maximum comfort and entertainment at the hotel, but are planning excursions, independent walks, like outdoor activities, swimming in the warm sea and want to save money, as well as stay in good rooms and get 3 meals a day, then this hotel the most suitable place!
I think this hotel is not very suitable for families with children, since there is no animation and not only for children, there is also no children's menu.
If you have any questions about this hotel, ask, I will be happy to answer.
From the pros:
The hotel is new, the rooms are clean, everything is new, they clean regularly, there is a refrigerator, a TV, a wardrobe, a safe (for a fee), a shared bathroom with a shower (plumbing is also new), air conditioning, balconies in each room, a clothes dryer on the balcony, table and a couple of chairs. Nearby are shops, cafes, the beach is a couple of minutes walk from the hotel, across the road, the hotel has a swimming pool, although not big and a couple of slides.
There is also a bus stop not far from the hotel, if you want you can get to the center, if you want to walk to the center on foot, then along the entire coast there is a chic promenade with beautiful trees, views of the sea, mountain and fortress (it looks especially beautiful at night, when turn on the backlight), recreation areas and areas for sports, though it’s not very close to the center, about 4-5 km, but these walks are worth it. The food is good, but rather monotonous, if you are unpretentious in food, then you are quite satisfied, there is always plenty to choose from, the food is fresh and there is always fruit.
Of the minuses:
The hotel is practically without its own territory, located at the intersection of two roads and with an open balcony it is very noisy (it didn’t bother me at all, but there were those who complained that they couldn’t sleep because of the noise).
Also, there are practically no Russian-speaking staff in the hotel, only one girl, Gulya, at the reception, and then she works at certain hours, a very good, sympathetic girl, she will always help and explain everything, for tourists like me, who absolutely do not speak and do not understand Turkish and English she is a ray of light. Of course, the hotel staff actively uses a translator on the phone, but it’s still problematic when you can’t really explain some elementary things. Also, not all rooms catch Wi-Fi, there is no animation and entertainment programs.
In general, the hotel is very good, clean and comfortable, something between 3 * and 4 *.
If you are unpretentious and did not come for maximum comfort and entertainment at the hotel, but are planning excursions, independent walks, like outdoor activities, swimming in the warm sea and want to save money, as well as stay in good rooms and get 3 meals a day, then this hotel the most suitable place!
I think this hotel is not very suitable for families with children, since there is no animation and not only for children, there is also no children's menu.
If you have any questions about this hotel, ask, I will be happy to answer.
Like
You like
• 4
The hotel is new. Pros: Everything in the hotel is new. The renovation is excellent, the rooms have everything you need. The staff is very polite and friendly trying, especially liked the administrator Gulya. The food is quite varied, fruits are given for every meal. A lot of vegetable salads, a wide variety of cheeses, sausages.
… More ▾
The hotel is new. Pros: Everything in the hotel is new. The renovation is excellent, the rooms have everything you need. The staff is very polite and friendly trying, especially liked the administrator Gulya. The food is quite varied, fruits are given for every meal. A lot of vegetable salads, a wide variety of cheeses, sausages. Meat and fish are always on the menu. Free drinks: cola, sprite, Fanta, beer, vodka, juices (apple, pineapple, orange). coffee machine (8 types of coffee), tea. Shorter meal
there was a lot, I didn’t try everything in 7 days. Swimming pool with slides for children and adults. There is no beach, but you can swim on any. It takes 3 minutes to go to the beach (we swam on the beach & 5) On the beach you can rent sunbeds and umbrellas, for 2 sunbeds and an umbrella -3 dollars. Everything in the room is cool, the furniture is new. Of the minuses: the air conditioner is installed in front of the bed, so when you sleep it blows right on you, there are no towel dryers on the balcony. But for the price and the new environment, these disadvantages did not bother us. I liked the rest.
there was a lot, I didn’t try everything in 7 days. Swimming pool with slides for children and adults. There is no beach, but you can swim on any. It takes 3 minutes to go to the beach (we swam on the beach & 5) On the beach you can rent sunbeds and umbrellas, for 2 sunbeds and an umbrella -3 dollars. Everything in the room is cool, the furniture is new. Of the minuses: the air conditioner is installed in front of the bed, so when you sleep it blows right on you, there are no towel dryers on the balcony. But for the price and the new environment, these disadvantages did not bother us. I liked the rest.
Like
You like
• 5
