Proper and healthy nutrition does not mean CARE. This hotel has not heard of it.

Written: 19 february 2018
Travel time: 17 — 18 february 2018
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 2.0
Cleanliness: 4.0
Food: 1.0
Amenities: 7.0
We drove to the hotel with my husband for 1 day.
At the reception, the girls sat indifferent, talking so coldly and quietly that the person who came for the first time does not know where to go next, what to do, etc.
An employee of the hotel took us to the room, explaining how to open the room.
At first glance, everything looks very royal. But if you look closely, the blanket in the stains, mold near the bathroom, the toilet is not perfectly clean.
Bathrobes were given to us very washed, so unpleasant to the body.
We'd better not go to lunch. The food is DISGUSTING. Mashed potatoes, liver with beans, salads (all of cabbage and carrots) had the smell of other dishes, dry, completely tasteless. Salads are not seasoned with oil or lemon juice ...well, nothing.
In the afternoon we went to the spa. Both injured their toes in the pool. The mosaic peeled off, which was the reason. Half of the saunas did not work.

There was only one small pool with hot water that went outside. The big one was closed for some reason.
In general, the spa is normal, a large selection of pools, warm, cold, salty, etc. , a little too many people, but the hotel is innocent.
Dinner was a little better. Potatoes with dill have just been cooked.
But we were hungry, so we went to a pizzeria in the area, which we duuuuuuuuu already liked.
We did not have time for breakfast, because it is from 8 to 9. In my opinion, an hour is a very short interval. We moved out, went to the fair near the pump room, and had breakfast there.
Finally, we can say that we ate at our own expense.
Next time I would not go to the Royal Grand Hotel 5 *, but would probably only go to the spa.
Translated automatically from Ukrainian. View original