Horror! Never for nothing!

Written: 28 july 2021
Travel time: 23 — 25 july 2021
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
I will never advise anyone to rest here - only nerves and frustration! (4006) It all started with a check, oh sorry, no matter what, the security guard gave the key, not explaining anything to the trip - they say you will understand yourself, because the girls from the reception after 6 pm go and there is no manager in the hotel! Good start)
We find the room and the surprises begin: the air conditioner does not work, the phone too, the room is killed and with an unpleasant odor, ah and no hot water)) The question is, for what to pay almost 2500 UAH / day? ! ! Oh, that dinner here until 8, and the room service as such is not, so google for help and go look for food yourself) when we went down to try to find out something and get the comfort you expected or just take the money and leave unfortunately and leave Ah, the security guard's answer "And you won't do anything anyway, there are no more girls from the reception. You will have to live like this! " "And no apologies or sorry! ! ! !!
In the morning we went to the reception and what we have - absolutely nothing, even a bonus of boorish relations and again no apologies! ! ! ! ! About food, this is not a restaurant with a Swedish line, this is a canteen in the style of sapdepii, no choice, all dirty broken dishes, spa the same dirt, sunbeds are not enough, chlorine eats eyes just because you sit there! The moment about the so-called "cleaning", the housekeepers asked if it was possible to clean, we said so - and what would you understand cleaning - it's just to pick up trash! In three days, no one has changed the towels, bathrobes or bed, and from the entire dressing table you will have just one piece of stinking cheap soap in the style of "Ukrzaliznytsia". By the way, there is no parking either! No need to come here and spoil the mood for your money!
Translated automatically from Ukrainian. View original