Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
1.0
Amenities:
2.0
DO NOT BELIEVE ADVERTISING AND OLD PHOTOS ON SITES. EVERYTHING IS NOT SO LONG.
The hotel now operates a camp. A couple of buildings given to children. The children eat at the restaurant where the guests used to eat. The guests were given a hall for negotiations with the stage, where tables were placed. The place is small, the tables are very close to each other. The line for food is huge.
Canteen level food. A very poor selection. The only fruits were apples. And from the sweet fat charred donuts Every day the same menu. Instead of coffee - an incomprehensible solution. Tea is the cheapest in bags.
There weren't enough tables. Removed very slowly. The restaurant manager said that now she has another concern - to feed 1000 children, that she is a small person and does not decide anything
More about the SPA - yes, it is, but half of everything that is stated there - did not work.
From Mon to Fri - spa for guests only from 14 o'clock, as children from the camp bathe in the first half of the day. And no one cleans up after the children, the beds are wet, there is simply no cleanliness, everything is dirty. I'll attach a photo.
Chlorine eats away at the eyes.
There were not enough towels. On the 1st day - we were without towels.
The playground is in disrepair. The swing is about to fall. There is a lot of garbage on the street.
"Cherry on the cake" - in the lobby bar at the entrance - a fly-catching tape hangs over pompous furniture... and this greets guests.
The staff is very tired, annoyed, a lot of people asked for their money back and wanted to leave immediately after settling.
All you see in advertisements and on YouTube are old photos and videos from the time when the hotel was "at the dawn of its powers", and now it is "at sunset".
Reminds me of an abandoned child.
Everything is very run down, dirty, not well maintained.
There is not enough staff.
Everything in the room is falling apart. For 5 nights we had no housekeeping. Only the trash bags were changed.
The phone, air conditioning, refrigerator did not work in the room.
There were cups and glasses with a teapot on the table. But there was no coffee, tea, or water bottles. We bought coffee in the store to brew it in the room, but alas, the kettle was leaking because there was a crack.
IMPRESSIONS ARE VERY MANY. GOT EXPERIENCE AND A LESSON NOT TO BELIEVE IN BEAUTIFUL ADVERTISING AND ATTRACTIVE OFFERS.
IN ONE WORD - DISAPPOINTMENT.
This once beautiful place has fallen into disrepair.
The hotel now operates a camp. A couple of buildings given to children. The children eat at the restaurant where the guests used to eat. The guests were given a hall for negotiations with the stage, where tables were placed. The place is small, the tables are very close to each other. The line for food is huge.
Canteen level food. A very poor selection. The only fruits were apples. And from the sweet fat charred donuts Every day the same menu. Instead of coffee - an incomprehensible solution. Tea is the cheapest in bags.
There weren't enough tables. Removed very slowly. The restaurant manager said that now she has another concern - to feed 1000 children, that she is a small person and does not decide anything
More about the SPA - yes, it is, but half of everything that is stated there - did not work.
From Mon to Fri - spa for guests only from 14 o'clock, as children from the camp bathe in the first half of the day. And no one cleans up after the children, the beds are wet, there is simply no cleanliness, everything is dirty. I'll attach a photo.
Chlorine eats away at the eyes.
There were not enough towels. On the 1st day - we were without towels.
The playground is in disrepair. The swing is about to fall. There is a lot of garbage on the street.
"Cherry on the cake" - in the lobby bar at the entrance - a fly-catching tape hangs over pompous furniture... and this greets guests.
The staff is very tired, annoyed, a lot of people asked for their money back and wanted to leave immediately after settling.
All you see in advertisements and on YouTube are old photos and videos from the time when the hotel was "at the dawn of its powers", and now it is "at sunset".
Reminds me of an abandoned child.
Everything is very run down, dirty, not well maintained.
There is not enough staff.
Everything in the room is falling apart. For 5 nights we had no housekeeping. Only the trash bags were changed.
The phone, air conditioning, refrigerator did not work in the room.
There were cups and glasses with a teapot on the table. But there was no coffee, tea, or water bottles. We bought coffee in the store to brew it in the room, but alas, the kettle was leaking because there was a crack.
IMPRESSIONS ARE VERY MANY. GOT EXPERIENCE AND A LESSON NOT TO BELIEVE IN BEAUTIFUL ADVERTISING AND ATTRACTIVE OFFERS.
IN ONE WORD - DISAPPOINTMENT.
This once beautiful place has fallen into disrepair.
Translated automatically from Russian. View original
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