REVIEWS ABOUT TRAVEL COMPANIES
LATEST REVIEWS ABOUT TRAVEL AGENCIES
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For the first time we used the services of Forte-V in 2014. I could not get enough of cooperation with them: visa processing, preparation for the trip, the trip itself - everything was fast, perfect. This year, everything seemed to be the same, we went to Bulgaria by minibus, paid 90 euros in two directions, but two days before departure, we receive an SMS that we will go back by a regular bus to Odessa, and then another minibus will pick us up there . →
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Four times I used the services of this agency and always got what I wanted. Travel agent Pavel will always select the most interesting vacation exactly for the budget that the client has. We always came and said - "we have so much money, we want to go there." And he offered the perfect options. Very professional work and customer care, and not a desire to cash in on gullible customers. →
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On July 14-24 of this year, I went on a tour "Pearl of the Black Sea" (Bulgaria-Turkey-Romania) through the travel agency "Forte-V Kirovograd". This trip was a big disappointment for me. Although the cost of the trip was higher than in other travel agencies, its organization was carried out at an extremely low level. It seems that it was organized not by professionals, but by beginners in the tourist business. →
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Chose it because friends recommended it. And they are very sorry that they agreed. Instead of a flight Odessa - Antalya at 10 am, we were sent on another flight at 17.55, that is, minus 1 day in Turkey, although it was considered as the 1st day. When ordering excursions, the guide did not give complete information about these events. Straight to the facts: we bought 2 excursions. →
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The organizer Olga is too young to lead the group - she couldn't cope. The time of visiting places during the tour was incorrectly calculated, everyone was in a hurry and late. The tour guide wants the best. In general, the whole trip turned out to be strange. Wasted money and nerves. I do not recommend! →
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The choice for this tour company fell by chance. I was looking for a budget vacation for 7-10 days. Pleasant manager Tatyana offered several options, describing in detail the hotels, included services, documentation for booking a tour. I was very satisfied) I recommend it to everyone. →
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guys in EGYPT from ANEX TOUR honestly worked their money .. but there were nuances →
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We are very disappointed with the services of this travel agency! Everything was agreed, places, date, time, place. We were supposed to leave at 21.00, at 17.00 they called us and informed us that the departure was at 19.00. My husband was at work at 18.00, despite the fact that I called the day before and asked if there were any changes. the girl from the travel agency said that she didn’t care that they asked for leave from work and were at 19. →
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This month I bought a tour to Bulgaria. At first it turned out that the information about the tours was not true. Further, they offered another option with a surcharge. I agreed. The money has been paid in full. Time passed and the hotel refused to book. The travel agent offered to pay extra again ... The problem with the return of money, the company wanted me to cancel the contract at will. →
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My whole family has been using the services of the company for many years through an agent, there have never been any complaints. This year, with the change in the leadership of TEZ TOUR, the concept of customer relations has obviously changed. In addition to the desire to earn money, I did not notice a human and professional approach. The loss of the face of the company, as they say, is obvious . →