We checked in in the evening, at 22.00, and were immediately offered dinner in the restaurant. I liked the area, there were a lot of bars, swimming pools, plants, it was clean. The rooms, of course, are not new, but at sea this is not the main thing, they only came to the room to sleep, and the mattress was excellent).
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We checked in in the evening, at 22.00, and were immediately offered dinner in the restaurant. I liked the area, there were a lot of bars, swimming pools, plants, it was clean. The rooms, of course, are not new, but at sea this is not the main thing, they only came to the room to sleep, and the mattress was excellent). The safe was closed, but the issue was resolved quickly. Cleaning every day. We were satisfied with the food, especially in the Royal Club restaurant, quiet, cozy atmosphere, very friendly staff. The only downside I can mention is mosquitoes. Small, biting. So, it seems, they bit unnoticed, but all the legs were bitten, take some money with you or you can buy it here. At the reception, too, if we had any questions, they resolved them quickly. Animation is like everywhere else, in principle). Price-quality corresponds)
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This is my 8th time in this hotel and I think this is the most important criterion. According to the program of repeated tourists at the hotel, having bought the Regency Plaza, I was moved to the Royal with all its bonuses. But I really like building 5, so I did not change the number. The rooms are large in this building and next to the reception.
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This is my 8th time in this hotel and I think this is the most important criterion.
According to the program of repeated tourists at the hotel, having bought the Regency Plaza, I was moved to the Royal with all its bonuses.
But I really like building 5, so I did not change the number. The rooms are large in this building and next to the reception.
The food both in the regency restaurant and in the piano is very tasty. Of course, the level is higher in the piano, but I am a simple girl and always with a smile to everyone. And when they perceive you like that and provide good service everywhere))))
Animation is boring. Before covid was much more fun and friendly.
Many photo zones were placed on the territory, although there was once no problem with this. The territory is green and well-groomed.
Well, at the end of my review, I would like to list the stars and sincere staff who always make my vacation excellent.
Maria is the reason for my multiple returns to this hotel. He will always come to the rescue, calm him down like a professional psychologist (I was in a hotel at a difficult time in a hotel when not only I sometimes had panic)
Baher is Royal's manager. Always with respect, knows how no one knows what high service is and always teaches the staff to be on the level! He will always help to resolve the issues that have arisen so as not to run to the reception.
Ahmed is a very sweet and sincere person.
Tamer (receptionist) - new to me, but has already won my love and respect for the quick resolution of issues.
Muhamed Atif (bartender) is also new, but he knows what service is!
Thank you all for the rest and your nerves)))) with such difficult tourists like me)))))
According to the program of repeated tourists at the hotel, having bought the Regency Plaza, I was moved to the Royal with all its bonuses.
But I really like building 5, so I did not change the number. The rooms are large in this building and next to the reception.
The food both in the regency restaurant and in the piano is very tasty. Of course, the level is higher in the piano, but I am a simple girl and always with a smile to everyone. And when they perceive you like that and provide good service everywhere))))
Animation is boring. Before covid was much more fun and friendly.
Many photo zones were placed on the territory, although there was once no problem with this. The territory is green and well-groomed.
Well, at the end of my review, I would like to list the stars and sincere staff who always make my vacation excellent.
Maria is the reason for my multiple returns to this hotel. He will always come to the rescue, calm him down like a professional psychologist (I was in a hotel at a difficult time in a hotel when not only I sometimes had panic)
Baher is Royal's manager. Always with respect, knows how no one knows what high service is and always teaches the staff to be on the level! He will always help to resolve the issues that have arisen so as not to run to the reception.
Ahmed is a very sweet and sincere person.
Tamer (receptionist) - new to me, but has already won my love and respect for the quick resolution of issues.
Muhamed Atif (bartender) is also new, but he knows what service is!
Thank you all for the rest and your nerves)))) with such difficult tourists like me)))))
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• 7
For a long time we chose a tour in the agency, as a result we settled on Regency plaza. It turned out that on the spot you can pay extra and improve living conditions to the Royal category, which we did. Of the privileges - bathrobes and slippers in the room, fruit in the room, unlimited use of ala carte restaurants, even a password for the Internet (speed is better than free wi-fi).
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For a long time we chose a tour in the agency, as a result we settled on Regency plaza. It turned out that on the spot you can pay extra and improve living conditions to the Royal category, which we did. Of the privileges - bathrobes and slippers in the room, fruit in the room, unlimited use of ala carte restaurants, even a password for the Internet (speed is better than free wi-fi).
The beach has a separate area for gold bracelets. On the last day, we left the room at 2 pm without additional payments, this is another plus of the piano.
The beach has a separate area for gold bracelets. On the last day, we left the room at 2 pm without additional payments, this is another plus of the piano.
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• 4
We bought a ticket, and then read the comments about the hotel and were horrified. We went to the hotel already in the mood to change the hotel. But when they arrived, they saw a completely opposite picture. Everyone was very friendly and accommodating, we were seated right away. The food is very tasty, no lobsters.
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We bought a ticket, and then read the comments about the hotel and were horrified.
We went to the hotel already in the mood to change the hotel.
But when they arrived, they saw a completely opposite picture.
Everyone was very friendly and accommodating, we were seated right away.
The food is very tasty, no lobsters.
6 restaurants worked for dinner - very tasty and varied.
The rooms are large and spacious.
Beautiful Christmas decorations in the hotel.
We will definitely return to this hotel, especially since we won a free upgrade to Royal next time )))
We went to the hotel already in the mood to change the hotel.
But when they arrived, they saw a completely opposite picture.
Everyone was very friendly and accommodating, we were seated right away.
The food is very tasty, no lobsters.
6 restaurants worked for dinner - very tasty and varied.
The rooms are large and spacious.
Beautiful Christmas decorations in the hotel.
We will definitely return to this hotel, especially since we won a free upgrade to Royal next time )))
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• 1
Do you know what is the most important thing in any vacation? The mood with which you are going and the company. Then you can close your eyes to any shortcoming. But, if when choosing this hotel I would come across a little more reviews with the word: dirt, then my choice would obviously not be in his favor.
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Do you know what is the most important thing in any vacation? The mood with which you are going and the company. Then you can close your eyes to any shortcoming. But, if when choosing this hotel I would come across a little more reviews with the word: dirt, then my choice would obviously not be in his favor.
1. When choosing a hotel, the main requirement was a water park for a child. From the good: he was! From the bad: he worked 3 hours a day. Perhaps this is due to some of the problems with staff or economy, I don’t know. The children's part of the water park is suitable for both kids and older children.
2. The territory is large, but absolutely not well-groomed. Dirty, peeling decorative pools. Shabby grass on lawns. Terrible faded figures of frogs, warriors and even one seal. Very dirty pools. Sometimes there was a feeling that they were not removed in principle, as both cups and food mixed with leaves floated. There are many bars on the territory, but they are old, not cleaned, chairs and tables are never wiped. Half work.
3. Rooms are old and dirty. The nightstands were all stained. The lock in the toilet sometimes did not open and periodically had to heroically rescue the child. The fridge didn't work when we checked in, but we asked for it to be replaced. The kettle was dirty. From dishes 3 plastic cups on a dirty tray. I don’t even know what to write down in the dignity of the room)) Swans and hearts, probably.
4. Nutrition is a separate issue. Let's start with the fact that the restaurant is UNREAL DIRTY. Everything is dirty: floors, walls, tables on which there is food, chairs, coffee and juice machines. I am an absolute picky eater, but every day for breakfast, lunch and dinner was the same. The meat is always either overcooked or all in some terrible spices. Potatoes/pasta/beans all looked like some sort of processed goo most of the time. Once the truth was lucky and there was a watermelon and squid. A la carte restaurants are not much different from a regular restaurant, both in food and cleanliness.
5. Staff without money does not want to do anything. At what it is too obvious, there is something to compare. Dressed, by the way, too untidy and dirty. Waiters walk around the hotel all the time and offer you something to buy.
6. SEA! If you eat for the sake of fish and corals, then you are definitely not in the right place! The sea is very shallow iiii guess for yourself))) yes, yes, dirty! The shore is not cleaned, the sunbeds are broken and old. Seagulls carry burgers from a nearby bar along the coast.
In summary: DO NOT RECOMMEND.
1. When choosing a hotel, the main requirement was a water park for a child. From the good: he was! From the bad: he worked 3 hours a day. Perhaps this is due to some of the problems with staff or economy, I don’t know. The children's part of the water park is suitable for both kids and older children.
2. The territory is large, but absolutely not well-groomed. Dirty, peeling decorative pools. Shabby grass on lawns. Terrible faded figures of frogs, warriors and even one seal. Very dirty pools. Sometimes there was a feeling that they were not removed in principle, as both cups and food mixed with leaves floated. There are many bars on the territory, but they are old, not cleaned, chairs and tables are never wiped. Half work.
3. Rooms are old and dirty. The nightstands were all stained. The lock in the toilet sometimes did not open and periodically had to heroically rescue the child. The fridge didn't work when we checked in, but we asked for it to be replaced. The kettle was dirty. From dishes 3 plastic cups on a dirty tray. I don’t even know what to write down in the dignity of the room)) Swans and hearts, probably.
4. Nutrition is a separate issue. Let's start with the fact that the restaurant is UNREAL DIRTY. Everything is dirty: floors, walls, tables on which there is food, chairs, coffee and juice machines. I am an absolute picky eater, but every day for breakfast, lunch and dinner was the same. The meat is always either overcooked or all in some terrible spices. Potatoes/pasta/beans all looked like some sort of processed goo most of the time. Once the truth was lucky and there was a watermelon and squid. A la carte restaurants are not much different from a regular restaurant, both in food and cleanliness.
5. Staff without money does not want to do anything. At what it is too obvious, there is something to compare. Dressed, by the way, too untidy and dirty. Waiters walk around the hotel all the time and offer you something to buy.
6. SEA! If you eat for the sake of fish and corals, then you are definitely not in the right place! The sea is very shallow iiii guess for yourself))) yes, yes, dirty! The shore is not cleaned, the sunbeds are broken and old. Seagulls carry burgers from a nearby bar along the coast.
In summary: DO NOT RECOMMEND.
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• 4
• traveled 3 years ago
There's nothing here. THIS HOTEL IS A SCAM! We came as a company to the Royal Regency Club 5 * for ultra all inclusive on February 23.2021. We were recommended this hotel as ultra all inclusive! The complex has a Regency Plaza Beach hotel - it is cheaper (there is an all-inclusive system, one restaurant, a separate beach and worse rooms) and Regency Plaza Beach 5 * (There is an ultra all-inclusive system, two separate restaurants, a separate beach, improved drinks, rooms etc.
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There's nothing here. THIS HOTEL IS A SCAM! We came as a company to the Royal Regency Club 5 * for ultra all inclusive on February 23.2021. We were recommended this hotel as ultra all inclusive! The complex has a Regency Plaza Beach hotel - it is cheaper (there is an all-inclusive system, one restaurant, a separate beach and worse rooms) and Regency Plaza Beach 5 * (There is an ultra all-inclusive system, two separate restaurants, a separate beach, improved drinks, rooms etc. , and it is more expensive).
We chose Royal Regency Club 5*! We drove into the rooms and we were given gold bracelets! .
As it turned out, tourists from Plaza Beach with red bracelets lived in neighboring rooms. All restaurants for the Regency Club are closed and we ate in the dining room with monotonous tasteless food. The food is just awful. There is impossible. Everything weathered and stale. The dining room itself (it cannot be called a restaurant) is very dirty.
The rooms that were offered for us also leave much to be desired. We changed 3 numbers and still settled on 1224.
Refrigerator in the rooms does not work, TVs also. Hot water problems. Oh Gods and is it like 5 Egyptian stars? It's just awful!
At the reception they turned us around and did not solve the problem. They referred to the crisis and all that (then why offer such services? probably the mentality).
I highly recommend not to come to this hotel! It's not worth it. Not worth the money and nerves. I would give 2* to this hotel. Or called it a cheap hostel.
We chose Royal Regency Club 5*! We drove into the rooms and we were given gold bracelets! .
As it turned out, tourists from Plaza Beach with red bracelets lived in neighboring rooms. All restaurants for the Regency Club are closed and we ate in the dining room with monotonous tasteless food. The food is just awful. There is impossible. Everything weathered and stale. The dining room itself (it cannot be called a restaurant) is very dirty.
The rooms that were offered for us also leave much to be desired. We changed 3 numbers and still settled on 1224.
Refrigerator in the rooms does not work, TVs also. Hot water problems. Oh Gods and is it like 5 Egyptian stars? It's just awful!
At the reception they turned us around and did not solve the problem. They referred to the crisis and all that (then why offer such services? probably the mentality).
I highly recommend not to come to this hotel! It's not worth it. Not worth the money and nerves. I would give 2* to this hotel. Or called it a cheap hostel.
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• 12
Rested in the Royal, because. the difference in price with Regency was small. Settled in a regular room, everything worked, cleaned was great. We did not expect a suite for such a price. The bungalows were separate on the beach, the animation was aside. Animation - good guys, they always smiled, they could talk on any topic, suggest everything according to Sharma.
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Rested in the Royal, because. the difference in price with Regency was small. Settled in a regular room, everything worked, cleaned was great. We did not expect a suite for such a price. The bungalows were separate on the beach, the animation was aside. Animation - good guys, they always smiled, they could talk on any topic, suggest everything according to Sharma. The restaurant is large, they cook pasta, grill, the main dishes are very tasty. Several times there was seafood. Very worthy, I think. The bartenders brought drinks straight to the sunbeds. The main thing is a good attitude towards the staff, and they will reach out to you. Checked multiple times. After the rest, only good impressions remained.
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• 14
We chose the hotel as more luxurious within the Regency Plaza. They promised: a room with a sea view, a separate restaurant, improved drinks (alcoholic and non-alcoholic), a private beach, and so on. In fact, only the room was with a sea view and the Royal beach bar (turned out to be worse than the bar on the general beach).
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We chose the hotel as more luxurious within the Regency Plaza.
They promised: a room with a sea view, a separate restaurant, improved drinks (alcoholic and non-alcoholic), a private beach, and so on.
In fact, only the room was with a sea view and the Royal beach bar (turned out to be worse than the bar on the general beach). The hotel closed everything that is possible and impossible. There is 1 restaurant (general).
There are NO benefits or improvements compared to Regency Plaza. We overpaid ($200 for a week) for nothing. This is a COMPLETE scam.
In the hotel itself, everything is cut down "by the most I can not. " Like a beach bar. On one of the days of rest, my wife and I decided to drink beer. It is, you know, cold beer, but under the crackers brought from home...Mmm...But! Came up once, took a beer, went to the sunbeds, drank. Second time. The third time, the bartender REFUSED to pour the beer, saying: "Drink here. They only give me 6 bottles of beer a day, and there are a lot of you. " A scribe, right?
I never quarrel with the staff, they are unfortunate guys with a penny salary.
Went to reception and explained the situation. There are good artists at the reception, they portrayed their concern for me so well, almost tears rolled down my face. They promised: "Yes, of course, now they will bring xxx crates of beer to the beach. " They never brought it : -) Well, figs with them.
Then, in the lobby bar, I saw how the bartender makes cocktails by pinching the neck of the bottles with his finger instead of the dispenser ...Unpleasant, honestly.
Nutrition
Initially, they counted on the fact that their own, separate Royal restaurant would work. Yeah, right now ...We went to the general. Surprisingly, I liked the food. Salads, side dishes, beef, chicken, fish - have always been. But the breakfasts were up. Of the 7 breakfasts, we only managed to take butter for sandwiches at one. It is taken out once. Ends immediately, no more. A trifle, but a shame.
All hot drinks, even at breakfast, must be taken at the bar, no tea, no coffee, no boiling water is freely available. Okay, it's not hard for me to ask. Whom to ask?
Several times it happened that they came to the bar, waited 3-4 minutes - no one appeared. We left without coffee. I noticed that despite the fact that the hotel is filled with literally 20 percent, there are not enough cups - that's all. The bartender smiles and spreads his arms.
How they cope with the influx of tourists if Egypt is opened for Russians in March - I can’t imagine.
Sea
It turned out much better than expected (but this is not the merit of the hotel, of course). Completely sandy bay. You can go from the shore along the sand to the depth, you can go along the pier. The sea in January is excellent, like Black Sea in August : -) The wind was every other day, absolutely did not interfere. Even my frozen wife bathed.
Swimming pool
Instead of the promised two heated ones, there was only one, it was heated normally, there were plenty of places by the pool. But we were there only once, spent the whole day by the sea.
Bottom line: there is no point in overpaying for Royal. If I had known the alignment in advance, I would have taken a tour to the usual Regency Plaza.
Then it would not be a shame that they deceived me and I would definitely give the hotel 6-7 points out of 10.
And so ...Thanks to the cool sea and the wonderful boy-cleaner, I put 2 out of 10, not 0 out of 10.
They promised: a room with a sea view, a separate restaurant, improved drinks (alcoholic and non-alcoholic), a private beach, and so on.
In fact, only the room was with a sea view and the Royal beach bar (turned out to be worse than the bar on the general beach). The hotel closed everything that is possible and impossible. There is 1 restaurant (general).
There are NO benefits or improvements compared to Regency Plaza. We overpaid ($200 for a week) for nothing. This is a COMPLETE scam.
In the hotel itself, everything is cut down "by the most I can not. " Like a beach bar. On one of the days of rest, my wife and I decided to drink beer. It is, you know, cold beer, but under the crackers brought from home...Mmm...But! Came up once, took a beer, went to the sunbeds, drank. Second time. The third time, the bartender REFUSED to pour the beer, saying: "Drink here. They only give me 6 bottles of beer a day, and there are a lot of you. " A scribe, right?
I never quarrel with the staff, they are unfortunate guys with a penny salary.
Went to reception and explained the situation. There are good artists at the reception, they portrayed their concern for me so well, almost tears rolled down my face. They promised: "Yes, of course, now they will bring xxx crates of beer to the beach. " They never brought it : -) Well, figs with them.
Then, in the lobby bar, I saw how the bartender makes cocktails by pinching the neck of the bottles with his finger instead of the dispenser ...Unpleasant, honestly.
Nutrition
Initially, they counted on the fact that their own, separate Royal restaurant would work. Yeah, right now ...We went to the general. Surprisingly, I liked the food. Salads, side dishes, beef, chicken, fish - have always been. But the breakfasts were up. Of the 7 breakfasts, we only managed to take butter for sandwiches at one. It is taken out once. Ends immediately, no more. A trifle, but a shame.
All hot drinks, even at breakfast, must be taken at the bar, no tea, no coffee, no boiling water is freely available. Okay, it's not hard for me to ask. Whom to ask?
Several times it happened that they came to the bar, waited 3-4 minutes - no one appeared. We left without coffee. I noticed that despite the fact that the hotel is filled with literally 20 percent, there are not enough cups - that's all. The bartender smiles and spreads his arms.
How they cope with the influx of tourists if Egypt is opened for Russians in March - I can’t imagine.
Sea
It turned out much better than expected (but this is not the merit of the hotel, of course). Completely sandy bay. You can go from the shore along the sand to the depth, you can go along the pier. The sea in January is excellent, like Black Sea in August : -) The wind was every other day, absolutely did not interfere. Even my frozen wife bathed.
Swimming pool
Instead of the promised two heated ones, there was only one, it was heated normally, there were plenty of places by the pool. But we were there only once, spent the whole day by the sea.
Bottom line: there is no point in overpaying for Royal. If I had known the alignment in advance, I would have taken a tour to the usual Regency Plaza.
Then it would not be a shame that they deceived me and I would definitely give the hotel 6-7 points out of 10.
And so ...Thanks to the cool sea and the wonderful boy-cleaner, I put 2 out of 10, not 0 out of 10.
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• 7
Were in this hotel from 12/20/2020 to 12/23/2020 (should have been before 01/03/2021). Unfortunately, nothing works at the hotel - neither restaurants, nor pools, there was no hot water in the room for two days, upon check-in they gave only one card from the room, when asked about cards for towels, they did not understand at all what was at stake.
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Were in this hotel from 12/20/2020 to 12/23/2020 (should have been before 01/03/2021). Unfortunately, nothing works at the hotel - neither restaurants, nor pools, there was no hot water in the room for two days, upon check-in they gave only one card from the room, when asked about cards for towels, they did not understand at all what was at stake. IT WAS WORTH! But we are looking forward to the rest, my husband has an anniversary on the 22nd, and judging by the advertising of the hotel, we planned to celebrate it very well! But further - worse!
The hotel is old, nothing has been cleaned, there is only one horror, there are no heated pools, in the water park (non-working) it is supposedly heated, but the temperature from the sea is not much different. The restaurant is shared with another hotel, there are three trays of food, the choice is small and not very fresh products. The chicken was fried outside on the grill, but also not very tasty. Apparently the pandemic is doing its job and hotels are trying to trick guests into inviting guests, but upon arrival everything is very disappointing. Alcohol is diluted so much that even the most picky tourists become disgusted.
We turned to Tez rur and we were moved to another hotel, thank God. Considering that the flight from Minsk for 14 days, we paid 2063 US dollars, this includes dinner from each New Year's for 110 dollars. The husband's anniversary was spoiled, in the hotel, of all the services offered and the quality of the rest, only the name of the hotel coincided, everything else was missing.
The hotel is old, nothing has been cleaned, there is only one horror, there are no heated pools, in the water park (non-working) it is supposedly heated, but the temperature from the sea is not much different. The restaurant is shared with another hotel, there are three trays of food, the choice is small and not very fresh products. The chicken was fried outside on the grill, but also not very tasty. Apparently the pandemic is doing its job and hotels are trying to trick guests into inviting guests, but upon arrival everything is very disappointing. Alcohol is diluted so much that even the most picky tourists become disgusted.
We turned to Tez rur and we were moved to another hotel, thank God. Considering that the flight from Minsk for 14 days, we paid 2063 US dollars, this includes dinner from each New Year's for 110 dollars. The husband's anniversary was spoiled, in the hotel, of all the services offered and the quality of the rest, only the name of the hotel coincided, everything else was missing.
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• 1
We had a family vacation at the Royal Regency Hotel in November. All of us were frightened by the winds at this time. The windy day was already one during our holiday. Room. Great view of the sea and green garden. The rooms have everything you need and more. Fruit basket, drinks in the fridge, both sweet and water.
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We had a family vacation at the Royal Regency Hotel in November. All of us were frightened by the winds at this time. The windy day was already one during our holiday.
Room. Great view of the sea and green garden. The rooms have everything you need and more. Fruit basket, drinks in the fridge, both sweet and water. Scales, hair dryer, plasma, hammock, cosmetics and more. The room is very clean and spacious. The balcony is just as spacious even considering that the floor of the balcony is occupied by a hammock.
Restaurant. The choice is not large, but everything was there. And what was not at the first mention appeared.
The devices are all in packages. Staff in masks and gloves. And always dressed like a party.
We were lucky enough to celebrate my husband's birthday at the hotel. The room was decorated, the table was set with flowers and balloons, a cake was brought out to the Egyptian song "Happy Birthday" and then they sang it in Russian. This day will be remembered for a long time.
The beach is private and the entry into the sea is shared with the guests of Regency. For us, this is not a minus, but to our surprise there was a family of vacationers who were annoyed by "mere mortals".
We did not go to the water park, so we can not say anything about it.
Animation active on the beach and in the evening.
Special thanks to the staff for their care and service. The guys made us feel at home. Very friendly.
We will definitely return to this hotel next month.
Room. Great view of the sea and green garden. The rooms have everything you need and more. Fruit basket, drinks in the fridge, both sweet and water. Scales, hair dryer, plasma, hammock, cosmetics and more. The room is very clean and spacious. The balcony is just as spacious even considering that the floor of the balcony is occupied by a hammock.
Restaurant. The choice is not large, but everything was there. And what was not at the first mention appeared.
The devices are all in packages. Staff in masks and gloves. And always dressed like a party.
We were lucky enough to celebrate my husband's birthday at the hotel. The room was decorated, the table was set with flowers and balloons, a cake was brought out to the Egyptian song "Happy Birthday" and then they sang it in Russian. This day will be remembered for a long time.
The beach is private and the entry into the sea is shared with the guests of Regency. For us, this is not a minus, but to our surprise there was a family of vacationers who were annoyed by "mere mortals".
We did not go to the water park, so we can not say anything about it.
Animation active on the beach and in the evening.
Special thanks to the staff for their care and service. The guys made us feel at home. Very friendly.
We will definitely return to this hotel next month.
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