Alua Hawaii Mallorca & Suites 4*– Reviews

5
Rating 7.610
based on
5 reviews
№10 in the hotel rating Majorca
7.0 Rooms
7.0 Service
7.0 Cleanliness
8.0 Food
8.0 Amenities
The hotel is located on the first coastline, within walking distance from the entertainment places of the resort. Built in 1964, the last restoration was carried out in 2015. The hotel is ideal for families with children.More →
аватар
In fact, the whole situation is saved by the island of Mallorca itself. Its nature, places, sea and sun. Initially, we did not intend to go on any excursions, including therefore we took all inclusive, but when we were faced with the organization of the service, we decided not to sit in the hotel and not get negative for our money, but to travel to see the island better. … More ▾ In fact, the whole situation is saved by the island of Mallorca itself. Its nature, places, sea and sun. Initially, we did not intend to go on any excursions, including therefore we took all inclusive, but when we were faced with the organization of the service, we decided not to sit in the hotel and not get negative for our money, but to travel to see the island better. It was a short drive from the airport. Hotel on the bay. There are plenty of shops, restaurants and entertainment venues around. The territory is not large, but sufficient to fit everyone. But, of course, there is no place for football / volleyball, etc. d. And the only "adult" pool is generally not suitable for the so-called. water polo. Wi-fi is paid and not cheap - 5 euros per day Although we got a room almost directly above the entrance to the hotel, so the pulse of its diverse life beat through our ears, but somehow they tried not to pay special attention to it. The furniture in the room is normal, but a little old and creaked, and from the mattresses, the spines of all of us are not small)) ached. The purpose of bulky shelves to the ceiling remains a mystery to us. . If it was originally only for storing pillows from the third bed, then it’s better to keep silent about interior design. By the way, the pinnacle of the design was a completely GLASS door to the toilet WITHOUT any LOCK! But with slots in the finger and the corresponding sound transmission. And here is the most interesting. My family and I traveled a lot around "Europe" (long list) and lived in three *** and in 4 and in five. Everywhere they tried to take "all inclusive", because it was convenient for us, and most importantly, that the CHILD from an early age DOES NOT EXPERIENCE any DIFFICULTIES in getting drinks. As a rule, this need arose mainly near the pool bar, when it was hot and there was a constant need for a glass of cola or water there. Well, it would seem, what are we talking about. For your own money in all inclusive! And when choosing a hotel in a travel agency, we could not even imagine that it could be SOMETHING DIFFERENT! WRONG! I even filmed it on video. In order for a client of the HAWAII hotel to get any drink in the pool bar, it is necessary to stand in a QUEUE, sometimes reaching 15-16 PEOPLE! Why so? First. Because often only 1 bartender works. And he is not at all inclined to somehow speed up or call, for example, his partners for help, looking at the growth of the tail of the queue. Second. Each time after the release of drinks from the all inclusive list to the next vacationer with an all inclusive bracelet, the bartender turns away from the queue and carefully “punches” on the touch screen of the cash register what exactly and how much he let him go. No, I understand that he obviously has such an order from his superiors for the convenience of accounting and costs, but why is this at the expense of waiting for vacationers? And third. The most important thing. It would seem, well, what a problem - take more glasses and don't go to the pool bar and don't stand in line. But it was not there! Give no more than 3 glasses in 1 hand. And in each glass there are three BIG pieces of ice. Actually, there is a little more than half a glass of liquid, if you throw away the ice. But, most importantly, CHILDREN are given only ONE glass! He drinks it before reaching the sunbed and is forced to join this crazy queue of the same children and adults again. Sometimes children, when the queue comes up, call a parent with an all inclusive bracelet and then the child can be given more glasses. Plus, a parent can grab a drink for himself if he has the audacity to order something in front of the withering glances of the international queue. In an informal conversation, they explained to me that otherwise these children with all inclusive wear other children without it. And this is a cost and not an order. No, everything is clear here too. Crisis in the country, etc. But why again at the expense of the client who paid for unlimited comfortable drinks for his child! If there is adequate management, then it should be decided differently. In other countries, by the way, vending machines with drinks for children were generally taken out of the perimeter of the pool bar and did not distract the bartenders for this. the kids themselves came up, took a plastic cup and filled it. Everything! and the bartender was engaged in more labor-intensive service. The son, by the way, was forced to constantly "monitor" the state of the queue in the pool bar so that, when it decreases, he can run to the watering place. Where does this fit? On the heat! But even this did not surprise us unpleasantly! ATTITUDE upset! The attitude of the staff on which the solution of the problem depended. And the main thing is the attitude of the main person - the hotel manager. Yes, and so as not to form the opinion that we did not try to somehow amicably solve this problem, I will immediately say: THREE. Three times we went to talk at the reception. They explained the situation, drew parallels, suggested that in order not to undertake global movements, let's take some non-standard decisions. NOTHING! Each time they listened to us tensely, shrugged their shoulders and promised to talk to the hotel manager. But when we ourselves, without waiting for any reciprocal movements, tried to find this manager and talk, he turned out to be out of place and it was not possible to contact him. This situation was so unusual for us that we decided not to spoil our nerves for the rest of the holiday, but simply decided that the Hawaii hotel, and, apparently, the Spanish network intertour. es, to which he belongs, is simply not for us. Although it does not seem to me that our expectations from this hotel are somehow not standard. Therefore, I decided to inform potential buyers of this service to the maximum. If we talk about lunches and dinners, then the rating is excellent! Especially dinners. Enjoyed food almost every evening. And tasty and varied, and there is design in the design. Breakfasts are not very good. the bacon is either overcooked or you can't chew the crust. Pancakes are either normal or "chemical" in taste. Well, and so on. In fairness, it should be noted unexpected champagne in the morning and, as a result, the Soviet-cinematic dualism of self-perception of oneself either as an aristocrat, or one of the two. . . ) A slight discomfort was that between the hotel and the actual place where there was a pool, sunbeds and a bar, there was a public sidewalk with benches and sometimes beggars or "blacks" who sold Chinese luminous toys walked along it. The only problem is the lack of sunbeds and chairs themselves. Yes, and it was unexpected that the backs of the loungers do not rise and it was impossible to read normally on them. the entrance to the sea itself turned immediately into the entrance to the sea marina. there were yachts immediately in the bay, and if you swim around them, you need to be careful, because with some periodicity there comes along the coastline "Esmeralda" - a yacht with tourists and moored to the pier next to Hawaii. Good animation team. There is a Russian-speaking girl from Latvia - Angela. And other animator Tony quite coped with their duties. The invited artists and musicians were also on the level. There was also a mini disco and a children's animator, but after finding some kind of dirt in one of the pools, the children "resolved" somewhere
Review from — vOtpusk.ru
аватар
 •  traveled 12 years ago
Rating 7.0
Hotel "Hawaii Mallorca"/3*/24.06. 12-07.07. 12/HB/TRPL+1 (i. e. two adults, a 16 year old child and a 5 year old child). Good day! I strive to give the most useful information to potential tourists, so I write as usual: first, briefly, only on business, and then each item is expanded (if someone has a desire to read to the end). … More ▾ Hotel "Hawaii Mallorca"/3*/24.06. 12-07.07. 12/HB/TRPL+1 (i. e. two adults, a 16 year old child and a 5 year old child). Good day! I strive to give the most useful information to potential tourists, so I write as usual: first, briefly, only on business, and then each item is expanded (if someone has a desire to read to the end). I must say right away that there are a lot of reviews about the hotel, I agree with many. Therefore, I will indicate only those moments that are either not indicated, or indicated vaguely, or indicated incorrectly. In no case do I want to offend the authors of these reviews, the fact is that in 2013. the hotel is going to be 4 star, some of the changes have already been made last winter and some will be next. Therefore, by the way, it is possible that this review of mine will be outdated next year. However: 1. Having your own (EXCEPT THE BEACH!!! ) entrance to the sea (see photo). A big rarity for Spain and a huge plus for me - in the morning I went swimming in the sea as a charge. 2. Beach. Municipal, but Turkish-Greek-Egyptian hotels with their own beaches can envy the proximity of this hotel (maximum 2 minutes walk, see photo). Pleasant sand, smooth entry into the sea. Ideal for small children (see photo), but not so for lovers of long swims in the sea. The cost of the set "umbrella + two sun loungers" - 13.5 euros / day. Crowded (not Gelenzhik / Sochi / Anapa of course, but nonetheless). For Spain - clean enough. 3. Number. Some write in the reviews that the furniture is a bit old. Yes, probably, but that's okay, they saw a hypostare. But a small number of sockets (3 pieces for the whole room, including the one for the TV and the one for the hair dryer in the bathroom), as well as the unlocked door to the bathroom (there were four of us living in a two-room suite (!!! )) - this of course tight. The room has a kettle, disposable cups, hair dryer, LCD TV, refrigerator for free (filling it with drinks for an additional fee). Safe - 25 euros per week. It is found in reviews that there are no Russian TV channels - this is not true, there are already: ORT and Russia24. They write that they do not report soap and shampoos - not true. We were generously informed. 4. Nutrition. For breakfast every other day champagne, in the evenings every day ice cream. If you have HB, then for 2.5 euros / per boat you can buy ALL INCLUSIVE for drinks (beer, juices, and all kinds of cola there). The entrance to the sea is deep enough (not for small children). But not far from this place there are sea urchins. Therefore, caution does not hurt, since the water in this place is the most transparent. By the way, there is another "own" entrance to the sea - a pebble-cobblestone one on the other side of the entrance to the hotel, I did not swim there myself, but I saw how others swam. In my opinion, there are more waves and dirty. 2. Beach. The fact is that this is a bay, and therefore it is crowded (the fan arrangement of the coast, i. e. the beach area is small compared to the area of ​ ​ ​ ​ building hotels). About cleanliness. From my own and not only my experience, I believe that there are very few clean beaches in Spain. There are many yachts on the water in this bay. Accordingly, on weekends, the Spanish owners come to them to rest, and as a result - "household" garbage in the sea - plastic glasses, wrappers, etc. (I won't say that a lot, but nonetheless). So it’s better to take some kind of excursion on the weekend (but not to Palma - there are a lot of people there on weekends). And also because of the yachts, buoys are quite close to the shore, limiting the swimming area. That's why you can't swim far. . But by the end of our vacation, the rope with buoys broke, and we (Russian tourists : -)) swam away. Yes, sunbeds are very expensive on this beach. We bought two chairs at a local store for 15 euros (we brought them home later) and an umbrella (did not live to see the end of the vacation) for 9 euros. Many (by no means only Russians! ) lie on towels and mattresses. And by the way, paid sunbeds are a little far from the sea, which I personally do not like. And we were sitting with our chairs right by the sea. 3. Number. There doesn't seem to be anything to add. Well, except that many write about the "amazing" sea view. To be completely honest, most of the rooms have this "bay view" (see photo). That is, there is no view of the open sea, since the hotel itself is located at the very "bottom" of the bay. Quite close to the opposite shore of the bay. Well, this is so, in the quality of nitpicking. And one more thing: the son complained about the pillow, you see, it was uncomfortable - narrow. 4. Nutrition. The son asked me to write that it’s bad that they don’t give tea and coffee at dinner (they serve a lot of all kinds of delicious pastries). In general, with regard to food in Spain, this is a separate story. Who was in Spain, it is useless to tell. For those who have not been, I will try to give a short advice. If you took HB, deciding to dine in cafes, be careful in these same cafes (unless you are a glutton of course). For example, my wife and I took ONE serving of paella for TWO (Florida Cafe) for lunch, and after the evening we simply didn’t want to go to dinner - portions in Spain are by no means like in Moscow restaurants. We ourselves are in Spain for the second time, so we were more careful, and still "were not saved. " After that, we dined in the room, having bought sliced ​ ​ ​ ​ or pizza, sangria and juice. Prices are relatively loyal. Well, what Russian tourist doesn't steal something from a restaurant? ! The main thing is not to get impudent, actually it's impossible, but we got away with it - we didn't abuse it : -). By the way, if a connoisseur of Spain is reading this, is it customary for them to give champagne in the morning? Last time (Hotel KAKTUS PLAYA) the bars were given it every morning. And we also went once to the Blue Bar restaurant, which is next to the hotel - I recommend it, for example, they have a good signature Blue Bar salad (see photo). They also have good pizza prices. Okay, I'm rounding up. So, it turned out more than I wanted. I won’t write about excursions - it’s not the right topic. If you have any questions (including on excursions), write to (LedZeppelin73@yandex. ru), I will be happy to answer. Just a request - read this review first, and then ask questions. The last time I was sometimes written such that I wanted to openly ask: "why did I even write a review? ". Have a good rest! Roman.
Review from — vOtpusk.ru
аватар
 •  traveled 12 years ago
Rating 9.0
We rested in this hotel in June 2012, the hotel is 4-star, it is very cozy for Europe, the rooms are large. Quiet. walk 20 meters, if you don’t want to go there is your own entry, but there are stones, but there are free umbrellas and sun loungers, but they need to be taken at 6 o’clock, and so we went to the municipal beach, that sun lounger and umbrella 8 euros, you can buy an umbrella for 10 euros , and sunbathing on a towel, very much nothing. … More ▾ We rested in this hotel in June 2012, the hotel is 4-star, it is very cozy for Europe, the rooms are large. Quiet. walk 20 meters, if you don’t want to go there is your own entry, but there are stones, but there are free umbrellas and sun loungers, but they need to be taken at 6 o’clock, and so we went to the municipal beach, that sun lounger and umbrella 8 euros, you can buy an umbrella for 10 euros , and sunbathing on a towel, very much nothing. We took excursions from a tour operator, there is a street travel agency, but there are no Russian speakers there. In general, Mallorca is not yet very ready for Russian tourists, but we didn’t know the language at all, we had a very good rest, overcame the language barrier.
Review from — vOtpusk.ru
аватар
 •  traveled 13 years ago
Rating 9.0
we rested with a company in early October for 2 weeks with the weather we were lucky it was only 2 cloudy days and so it was very comfortable +22 +25 water +24 Location is very convenient rarely in Europe you can be so close to the sea you can run back and forth without worry The view from the room is luxurious the bay and luxurious yachts About the restaurant, especially the food is varied and every other day they make a themed dinner Italian (at the entrance all women have flowers) Mexican (all men have tequila) I was struck by the abundance of fruits, always from 11 types, including Victoria peaches, everything is very ripe and juicy. … More ▾ we rested with a company in early October for 2 weeks with the weather we were lucky it was only 2 cloudy days and so it was very comfortable +22 +25 water +24 Location is very convenient rarely in Europe you can be so close to the sea you can run back and forth without worry The view from the room is luxurious the bay and luxurious yachts About the restaurant, especially the food is varied and every other day they make a themed dinner Italian (at the entrance all women have flowers) Mexican (all men have tequila) I was struck by the abundance of fruits, always from 11 types, including Victoria peaches, everything is very ripe and juicy. The sea of ​ ​ u200bu200bfood is also always in abundance Minus NO one speaks Russian at the reception, there is one polka, this doesn’t save much, but they write in the butt and then press the translation, you can figure it out Russian units look at us as exotic kindly and with curiosity On the beach there are a couple of restaurants with a Russian menu there is a residential the house and refugees from Abkhazia live in it, so the waiters speak a little in Russian. Great hotel
Review from — vOtpusk.ru
аватар katij
 •  traveled 13 years ago
Rating 8.0
The hotel optimally combines price and quality. Excellent location, good food, attentive staff. Relative drawback - no Russian-speaking staff We were very satisfied with the rest. we went through Natalie Tours. There are many vacationers with children in the hotel, a lot is provided for them. … More ▾ The hotel optimally combines price and quality. Excellent location, good food, attentive staff. Relative drawback - no Russian-speaking staff We were very satisfied with the rest. we went through Natalie Tours. There are many vacationers with children in the hotel, a lot is provided for them.


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Nature, Streets, squares, viewpoints

Отель расположен на первой береговой линии, в шаговой доступности от развлекательных мест курорта. Построен в 1964 году, последняя реставрация была проведена в 2015 году. Отель идеально подойдёт для отдыха семей с детьми.

Location Отель расположен в 7 км от аэропорта, 11 км от центра г. Пальма.
Description of the beach Городской пляж Palmanova и Magalluf.
  • 1st line
  • city ​​beach
  • sand beach
In a hotel

Семейные номера, отопление, круглосуточная стойка регистрации, камера хранения багажа, факс/ксерокопирование, терраса для загара, интернет-уголок, обслуживание номеров. Курение на всей территории отеля и в номерах запрещено. Размещение домашних животных не допускается.

  • restaurant
  • cafe/bar
  • open pool
  • business center
  • parking  FREE 
  • car rental
  • safe
  • elevator
  • facilities for people with disabilities
  • non-smoking rooms
  • currency exchange
  • payment by payment cards
For kids Детская дискотека.
  • children's swimming pool
  • playground
  • kids club
  • children's menu in the restaurant
  • children's chairs in the restaurant
  • cot  FREE 
Entertainment and sports Игровая комната, солярий, каноэ, каяк. Вечернее шоу, спортивные состязания, петанк, дартс, аквааэробика, стрельба из лука бесплатно, водное поло – бесплатно.
  • table tennis
  • aerobics
  • animation
  • organization of excursions
Description of rooms

Всего 298 номеров в 13-этажном здании.

In the rooms

В номерах представлено: душ, фен, кондиционер, ТВ, телефон, чайник, набор для приготовления чая и кофе, мини-холодильник, wi-fi, сейф (бесплато), wi-fi.

  • bath / shower
  • hair dryer
  • slippers and bathrobe (not in all rooms)
  • safe $
  • air conditioner
  • cable/satellite TV
  • plasma tv
  • phone
  • internet wi-fi
  • balcony/terrace
The address C/ Torrenova 1, 07181, Palmanova, Mallorca
Phones: (0034) 971 681 150
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. Рядом с отелем находится городской песчаный пляж.
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в настольный теннис. Для поддержания хорошей физической формы отель предлагает аэробикой. О том чтобы Вы ни минуты не скучали позаботится анимация. В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой.