Filion Suites Resort & Spa 5*– Reviews

2
Rating 4.510
based on
2 reviews
5.0 Rooms
4.5 Service
5.5 Cleanliness
5.0 Food
5.0 Amenities
The hotel is located on a 17-acre site near the fishing village of Bali, 30 kilometers from Rethymnon. On the territory there are many olive trees and spicy aromatic plants. From here, a beautiful view of the boundless azure distances opens up. The hotel was opened in 2010 and was last updated in 2015.More →
аватар E_bazanova
 •  traveled 7 years ago
Rating 8.0
I was very struck by the reviews full of anger towards this beautiful hotel. First, its remoteness. God, friends, why do you choose a hotel high in the mountains if you want to relax one step away from the sea? Why do you choose a hotel with a transfer if you are seasick? By the way, the transfer schedule is on the hotel website, and sitting at home you can see in advance that the last car leaves at 17:30. … More ▾ I was very struck by the reviews full of anger towards this beautiful hotel.
First, its remoteness. God, friends, why do you choose a hotel high in the mountains if you want to relax one step away from the sea? Why do you choose a hotel with a transfer if you are seasick? By the way, the transfer schedule is on the hotel website, and sitting at home you can see in advance that the last car leaves at 17:30. By the way, this is not true. Many vacationers called the hotel and personally came for them, and for us, too, at 21 o'clock. (Good service, right? )
By the way, walk to the beach 40 minutes. A great excuse to "shake up" breakfast.
A huge plus of remoteness is the view of the mountains and ideal silence. Yes, the mountains are the most ordinary, in thorns. People, wake up - you did not come to Switzerland! ! ! ! Such is the landscape of Crete!
The hotel itself is a normal renovation, clean rooms, towels changed every day. I am terribly squeamish, and pay great attention to cleanliness. Cleaning was of good quality.
Perhaps the "2 euros" that I left on the pillow contributed to this? Guys, tips are fine.
The staff was very polite, cheerful, they joked with us all the time and everything was solved quickly and without problems. The manager always came up to us and chatted.

Nutrition. I don’t know what you eat at home, in which restaurants you dine, if such abundance and quality do not suit you. Yes, the cuisine is not exquisite, but in 11 days I have never eaten the same dinner. Yes, you have to pay for drinks, this is a very common practice. We took our own from the store and drank without problems. Yes, no oatmeal. Well, they don't eat porridge anywhere except Russia. The food is fresh, tasty, good quality. What else is needed? All kinds of meat, seafood mountains. Someone wrote that orange juice is a concentrate. I thought so too until I bought an orange in the supermarket. It's just that there are such delicious and sweet oranges.

Pools. Clean. What are divorces? What are the stains? Your house faucet is five times dirtier!
Naturally, they are chlorinated! Be calm, gentlemen, everything is clear!

Entertainment in the hotel. We played tennis in the morning. In the evening there were some concerts, some people performed. We were not interested at all and we went to Bali to the beach, where life is in full swing, bars, restaurants. Or just chatting with friends sitting on the balcony.

Soundproofing. Normal. All hotel concerts ended at 23:00. In the morning goats bleat and roosters crow. Guys, there is a very cool thing - earplugs. Or you can close the balcony and turn on the air conditioner. It's not over the bed, don't get a cold.

Bali. Great and picturesque place. Five beaches. The last one is the steepest, with the most awesome water and bay, called Evita Bay. Free sun beds only on the first beach. We were 5 people. For 10 euros we took 5 sun loungers and 3 umbrellas. We dined at the Panorma cafe - tasty and plentiful. Everything is super fresh and very homey. The waiter always gave a good discount and the desserts at the end are free.

Generalizing.
This is a great place, I recommend it to everyone. Just look carefully and study everything in advance. Look at the map, look at google panoramas. Compare your options. We are all athletes and we have 40 minutes uphill - no problem. But if you have children, you have health problems, it will be hard for you! Although, the transfer, again, works fine. And most importantly, be welcoming and friendly - and everything will be cool!
Номер 839 Пляж #1 с бесплатными лежаками Бассейн (один из 3-х) Пляж #4 вид и ресторана Panorma Вид на самый крутой пляж #5 Evita Bay
аватар stasmalsport
 •  traveled 8 years ago
Rating 1.0
Rudeness, LACK OF SERVICE, COMFORTABLE ACCOMMODATION AND NORMAL FOOD ON THE BACKGROUND OF OLIVE GROWS, GOATS WITH BELLS FROM A WONDERFUL MOUNTAIN VIEW. I thought to write or not to write, but I decided that my opinion should be available to those who are planning a trip to Fillion, the review will be great, so immediately the main points for those who like to quickly. … More ▾ Rudeness, LACK OF SERVICE, COMFORTABLE ACCOMMODATION AND NORMAL FOOD ON THE BACKGROUND OF OLIVE GROWS, GOATS WITH BELLS FROM A WONDERFUL MOUNTAIN VIEW.
I thought to write or not to write, but I decided that my opinion should be available to those who are planning a trip to Fillion, the review will be great, so immediately the main points for those who like to quickly.
- possible rudeness
- lack of service
- disgusting food
- not comfortable accommodation
- rest without a car
- attachment to one beach from the Sochi-Sochi series
-
- If you are ready to put up with this, then you are here, if not, then choose another place without even thinking.
To begin with, this trip was dedicated to the birthday, which the hotel was notified by mail, asked for a good view and received a response with approval. Satisfied after reading positive reviews, we arrived at the hotel early in the morning, the entrance to the hotel on a big bus made the first impression that there was simply nothing to do without a car, but since we were ready for this, this is a nuance (I don’t understand those people who walk, until bays of Bali, this is complete absurdity, it is far from comfortable and there is clearly nothing to see there along the way).
upon arrival, before settling, we were sent for breakfast, which immediately gave the impression that we had not arrived in Greece, but in some kind of obscure, rotten hotel with a maximum of 3 stars, ranging from musty fruits dumped into one dish, weathered vegetables, incomprehensible stale-looking buns, and so on. ending with the dirty uniform of the waiters and the oilcloth furniture of the main and only dining room where both breakfast and dinner are held....Separately, about freshly squeezed juice, people come to your senses, you drink freshly squeezed juice or have never tried it, I am surprised by the reviews that were written earlier, this is not juice, this is a burda in proportions of 4 to 1, of which 4 are water and 1 juice...
in general, the first frustrations were received, since breakfast is very important for me personally, the day starts with it, and I didn’t see elementary normal fruits there even once in all 8 days, since the situation has not changed in principle, even taking into account the fact that it is the highest season and the highest price.
Then our accommodation happened, right after breakfast we were offered a room, I am sure that since everything was agreed in advance by mail there will be no problems, I went to see the place where the rest will be next week, we come and what I see, the room is not ready, it they clean it and there is complete chaos (to see a bed without linen, namely dirty mattresses and terrible pillows, this is something with something), although our suitcases are already standing, and the room with access to the playground, which I did not expect at all....Well, of course, I decided to return to the reception and ask why I was sent to an unfinished room, and yet where is the beautiful view that I was promised, the second manager appeared at the reception after two phrases in a calm state that I want to convey the information that the room is not ready and that no matter how you promised a good view, obviously not on the playground, the second manager interrupts me and begins to conduct his monologue in a raised voice on the topic do I know what time they settle and who I am in general, after I try to stop this speech I say that I haven’t finished yet, they again start a monologue on the topic of the rules of accommodation in hotels, and then they just tell me the following: IF YOU DONT LIKE HERE, THEN GO OUT OF HERE, SENDING ME DOCUMENTS AND THEN FURTHER SAYS THAT YOU WILL LEARN TO RESPECT ME HERE. Honestly, I was in such shock, and I just didn’t understand what to do, as it turned out that the owner of the hotel works at the reception... I won’t describe what happened next, but I can say that I have never seen such rudeness in my entire travel history despite the fact that I didn't even swear at him or even raise my voice at him. we could not move to another hotel because everything was in the stop, August is the highest season, both the operator and the guides and Moscow know about this situation, but everyone shrugged and said that it was useless to talk to him, he seemed to be inadequate... wasting my extra I didn’t want to pay 100-150 thousand on booking, so I had to put up with this place, because we decided that we would only sleep and travel all the time to different places on the island by car, which eventually happened.
As a result, we were given a normal room in terms of type 647, in terms of comfort, everything seems to be very the same there, everything is very modest and very depressing, and Elena Letuchaya is clearly not enough there....This is of course very disappointing because for such money it is unacceptable. In general, there was a feeling that the hotel saves on everything it can, employees, kitchen, products, and so on... and its owner is mired in debt and is clearly very tight... causes only a deep feeling of pity.
Separately, I want to say that public restrooms are not very clean and do not close, for me this is a fad and a certain indicator of the level of the hotel, so get ready.
For the entire stay at the hotel, Mikhailus is the name of the owner, he did not apologize for his behavior, yes, he tried to do something, but apart from low-grade flat jokes, I did not hear anything from him.
So if we talk about dinners, I liked it 1 time, there was an edible gyros and a Greek salad was relatively fresh (yes, don’t be surprised Greek salad is not very good in Greece), sometimes there is a wonderful lamb, otherwise everything is the same as at breakfast, unappetizing. the fish is tasteless and always bitter, which indicates the quality of the original product, the pizza that was prepared was from frozen dough, there have never been normal fruits, desserts are generally a complete failure, if you try only national ones, the prices for drinks are very high and clearly do not correspond to the level places, there are no tablecloths at dinner, and sometimes there are not enough napkins if you come late, the waiters are tortured, to say the least, the cooks frankly do not know how to cook. We were honestly hungry. . .
This hotel saved only the island itself, with its beauty, diversity, opportunities. Without a car, there is nothing to do there, I warn you right away, if you are ready to wait for this abnormal transfer and go to the beach where there is nowhere for an apple to fall, and Bali Bay was not impressed at all, the water is not very clean, there are a lot of boats nearby and Sochi Sochi! Believe me, Crete has a huge variety of wonderful beaches, but this is clearly not about the Bali area.
Regarding the pools, although the hotel is relatively new, they also saved on the cleaning system, the pools are very chlorine and it is impossible to swim in them, so those who rely on them are also not an option at all.
In conclusion, I want to say that the idea of ​ ​ ​ ​ such a hotel is very good, but there is no execution, perhaps if it weren’t for the case with the owner of the hotel, I would give him a higher rating like 2 or 3, but I can only put 0. Have a great holiday everyone and think 100 times to go or not to this evil place. And if the operators hear me, God don't sell this rotten hotel, it is really low-grade and pulls a maximum of 3 stars.
I hope my review is helpful!
Помойные фрукты на завтрак Чудесный вид если повезет


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Отель расположен на участке в 17 акров неподалёку от рыбацкой деревушки Бали, в 30 километрах от Ретимно. На территории множество оливковых деревьев и пряных ароматических растений. Отсюда открывается прекрасный вид на безбрежные лазурные дали. Отель был открыт в 2010 году, последнее обновление было произведено в 2015 году.

Location Город Ретимно находится в 30 км от отеля. Поездка на автомобиле до международного аэропорта Ираклиона занимает около 50 минут.
Description of the beach Пляж расположен в 1,5 км от отеля. Между пляжем и отелем есть автомобильная дорога. Мини-автобус для поездок на пляж курсирует 7 раз с 09.00 до 18.00.
  • 3rd and beyond
  • city ​​beach
  • sand beach
  • sun loungers
  • umbrellas
  • beach towels
In a hotel

На территории ресторан, таверна, 2 бара, уголок дегустации вин, мини-маркет, сувенирный магазин, 3 открытых бассейна с пресной водой, терраса для загара. Есть русскоязычный персонал.У бассейна бар, зонты, шезлонги и полотенца. Доступны услуги секретаря, билеты на шоу (платно), факс/ксерокопирование (платно), обслуживание номеров, гладильные услуги, услуга звонок-будильник. Стойка регистрации работает круглосуточно. Есть кондиционер, камера хранения багажа. Предлагается трансфер 5 раз в день к пляжу и центру поселка.

  • restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • conference hall/banquet hall
  • business center
  • parking  FREE 
  • car rental
  • safe
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • currency exchange
  • payment by payment cards
For kids 2 детских бассейна
  • children's swimming pool
  • playground
  • kids club
  • children's chairs in the restaurant
  • cot
Entertainment and sports Есть игровая комната, дартс, вечерняя программа (платно), снаряжение для тенниса.Рядом с отелем дайвинг, аренда моторных лодок, яхт, катамаранов.
  • sauna/bath/hammam
  • jacuzzi
  • table tennis
  • tennis court
  • volleyball
  • basketball playground
  • water activities
  • animation
  • organization of excursions
  • celebration organization service
Description of rooms

В отеле 114 номеров. Есть семейные номера.

In the rooms

балкон или терраса, кондиционер, отопление, телевизор с плоским экраном и спутниковыми каналами, бутилированная вода, ежедневная уборка, ванная комната, фен, косметическое зеркало, холодильник, сейф, телефон (платно), Wi-fi (платно), ванная комната; в некоторых номерах есть собственный бассейн

  • bath / shower
  • hair dryer
  • slippers and bathrobe
  • safe
  • air conditioner
  • cable/satellite TV
  • plasma tv
  • vcd/dvd (not in all rooms)
  • phone (not in all rooms)
  • internet wi-fi $
  • fridge (not in all rooms)
  • balcony/terrace
  • swimming pool (not in all rooms)
  • (not in all rooms)
  • cable internet (not in all rooms)
  • tea/coffee maker (not in all rooms)
The address 74057 Bali Rethymno - Crete, Greece
Phones: Tel.: +30 28340 94300, 6976431486
Fax: +30 28340 94451
FAQ
Какой пляж у отеля?
Отель располагается на 3-й пляжной линии или далее. Рядом с отелем находится городской песчаный пляж. На пляже есть шезлонги (платно), зонтики (бесплатно). Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Отель предоставляет услуги сауны / бани / хаммам, yes. Вы можете прекрасно провести время за игрой в настольный теннис, теннис, волейбол, баскетбол. В отеле есть водные развлечения. О том чтобы Вы ни минуты не скучали позаботится анимация. В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму. Служба организации торжеств поможет изысканно отпраздновать годовщину свадьбы, день рождение или любой другой праздник.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. Детские стульчики для кормления Ваших малышей всегда под рукой. По Вашей просьбе отель предоставляет детскую кроватку (бесплатно).