A11 Hotel Alanya 4*– Reviews

14
Rating 3.210
based on
14 reviews
№309 in the hotel rating Alanya
2.9 Rooms
3.3 Service
2.7 Cleanliness
3.7 Food
3.3 Amenities
The hotel is located in the Obakoy area, across the road from its private beach. Opened in 1990, last renovated in 2016. It consists of one 5-storey main building and one 5-storey Annex building (far from the sea, across the road from the main building). Suitable for families and young people.More →
аватар katifan24
 •  traveled 6 months ago
Rating 1.0
Greetings! I advise you to read to the end, in addition to the minuses, I will write the most trash, which I do not advise anyone to survive. It all started well, we arrived in the morning, had time to go to breakfast and were waiting for check-in. We were moved into the second (old) building on the 1st floor. … More ▾ Greetings! I advise you to read to the end, in addition to the minuses, I will write the most trash, which I do not advise anyone to survive. It all started well, we arrived in the morning, had time to go to breakfast and were waiting for check-in. We were moved into the second (old) building on the 1st floor. My husband and I’s room was dirty, it stank of dampness, mold (most likely they were drowned, 1st floor), there were wires of unknown origin hanging in the wall, the toilet lid was broken and was lying in different places, the furniture was old, the room in which even You can't stay one night. It was similar in my friends’ room, only there was no light yet. We returned to the reception and asked to be moved to more comfortable conditions. To which we were told that we had to wait and pay, and the girl went outside to the security to eat livers! The hotel asked for 10 euros per day for 1 room and promised a view of the sea and the main building. Then we waited a couple more hours and went to look at the rooms (paid and “free” that had been prepared for us).
We started with the “free” one, it was also located in the old building on the 4th floor. We came in, it was clean, usually, nothing special, you can live. My friends had the same thing; they agreed to stay in “free” rooms. And that seems to be all, you can exhale after the flight, but no, the fun begins. It was evening, we decided to go to our rooms and relax, so that the next day we could start a full rest, but that was not the case. My husband and I go to bed at 22:00 and generally fall asleep right away, we are exhausted after the flight, at 22:45, I wake up from some kind of allergic shock, run in the dark to look for an allergy pill, take a pill and go to the bathroom to examine my skin (everything itched). My face, namely my chin, was covered in blisters, swollen, swollen with large blisters! Arms, legs, back are all the same, I look at myself and don’t understand why? ! What could I eat, drink and get such a reaction!?
And then the thought comes to me, take a flashlight and go to the bed, and it turns out to be complete cruelty! Bedbugs!!!!! ! yes Bedbugs! ! They are everywhere, on the pillow, on the mattress, I start to wake up my husband in hysterics, shine a candle on him with a flashlight, and at his feet, hands, they are simply swarming there, there are many of them, there are a lot of them! We were simply devoured in just an hour of sleep, there are a million of them there, small and large, different!!!
Then the story is obvious, I went to the reception, told about BUGS, they shook their heads, saying this couldn’t be the case, I almost grabbed the employee’s hand to show the whole picture. They silently photographed the bed; there were traces of blood on the sheet, because each of these living creatures managed to bite us, and these bugs continued to run around the bed. We were silently moved to another room in the main building and we got it for the disabled. He turned out to be more dirty and unkempt. Then we spent 2 hours checking and shaking out all the things from these living creatures.
Our friends stayed to live in the old building, perhaps they were luckier, ants lived with them! It took us a long time to recover from this event; we really wanted to leave such a hotel. Now I’ll try to briefly talk about everything!
1. The hotel is a dump, dirty, old, stinks, especially when you go to the beach through an underground tunnel. (The hotel doesn’t know what it means to wash floors, glass, etc. )
2. Food: food is good, breakfast is normal, lunch is delicious, dinner is delicious, good variety.
3. The rooms are shabby, broken, old, I don’t recommend it.
4. Local alcohol, good beer
5. The beach is dirty, the entrance to the sea is good, the sun loungers, the mattress are ok, we still didn’t understand where they were supposed to give towels as a deposit
6. Snacks are normal, burger, fries, ketchup
7. There is no bar on the beach, the bar is located in this underground tunnel, two guys sit there and pour beer/soda/water, it smells terrible there, I feel sorry for the guys who sit in this stench all day, which gives them a headache and is also harmful to their health. etc.
n doesn't have a very good effect.
8. The animation is Turkish, the music too. I can’t say anything in detail, we were only there once.
In general, from a vacation it’s to hotels plus one, good food. We didn't see any other advantages.
And finally, one more story that ruined our holiday. From the very first day we noticed the owner of this hotel. He was relaxing/working with his family, a group of about 10
man, they naturally had their own staff who did not leave their side, VIP tables, food, alcohol, etc. The boss allowed himself to constantly yell and scold the staff in front of all the vacationers, I don’t know what rules he told them, but the hotel didn’t hasn't changed.
And one more key story: on the 3-4th day they call us and ask us to come to the reception, they say that they are evicting us, all 4 of us. Allegedly we offended the boss! We had no direct contact with him, nor with the staff; no one approached us or made any comments.
They shook our nerves for 2 days, kept us on our suitcases and insisted on our eviction. My husband spoke to the manager, but they said we are adamant! The owner was offended and insists on eviction. And all because, an hour before the bar closes (23:00), they stop giving out drinks, namely 2 drinks per person. We all went together and took drinks, returning back to our table, my husband shouted One person - One vodka. Thus, allegedly offending the boss. (I don’t know how, the music was playing loudly, our company didn’t disturb anyone) We flew through Pegasus, they called me several times from the office and said if we could somehow resolve the conflict, I don’t know what kind of conflict) The owner apparently expected us We’ll come to apologize for something) Let me remind you that no one has ever apologized to us for KLOPOV. An employee from Pegasus told us that we offended our boss when we smoked a hookah and the smoke was coming at him)))) Then I told her about bedbugs and that we ourselves were not happy to be in this hotel, to which she said, this changes things
. After all, there were no comments or anything else, we didn’t cause moral or physical harm to anyone, the police weren’t called either, there were no violations. It just turns out that the hotel is for the owner, and not for tourists. Naturally, before the end of our “vacation” in this hotel, we caught sidelong glances from the staff. On the beach they stopped pouring two glasses of beer into one hand, we all walked together, at once) In general, this was the first time in my life in such a garbage dump, I don’t recommend it, I haven’t seen anything worse. Especially the boss's insults, where it looked like this:
Hotel: "They offended us, we are moving them out. "
Pegasus: "How they offended you, let's come to an agreement?! "
Hotel: "No, they offended us, we are adamant"
Pegasus: “Well, what did they do? Was the violation recorded? Was there any direct contact or comments with them? Were the police called? ”
Hotel: "Take them!! ! They offended the boss! "
Pegasus: “Okay, we’re recalculating the payment, there is no violation, return the money and we’ll move them to another hotel! ”
Hotel: silence....
I think they left us at the hotel until the end of the holiday because they could not recalculate the cache for our relocation.
At one point we were even glad that they would move us, I repeat, we have never seen a worse dump!
аватар sedleckayairina
 •  traveled 3 years ago
Rating 7.0
Good budget hotel. If you are going to lose weight, then this holiday is not for you. A wide range of dishes: excellent pastries, lots of vegetables and salads. Very convenient access to the beach, there is an underground passage. The pools are clean, the water in which, as in the bathroom. It is located in the center of Alanya, there are a huge number of shops nearby, there is where to spend money. … More ▾ Good budget hotel. If you are going to lose weight, then this holiday is not for you. A wide range of dishes: excellent pastries, lots of vegetables and salads. Very convenient access to the beach, there is an underground passage. The pools are clean, the water in which, as in the bathroom. It is located in the center of Alanya, there are a huge number of shops nearby, there is where to spend money. The only drawback: the line to the dining room, you spend a lot of time.
аватар tmcold2177
First, the pros - yes they are! Animation in the evening is trying as best it can and these are the only people who succeed. The staff is not intrusive, they work according to the formula - morning, evening, day off. The transition to the sea is underground, the sea is near its own beach. Two pools one with slides and they even work. … More ▾ First, the pros - yes they are!
Animation in the evening is trying as best it can and these are the only people who succeed.
The staff is not intrusive, they work according to the formula - morning, evening, day off.
The transition to the sea is underground, the sea is near its own beach.
Two pools one with slides and they even work.
They feed all day long, ALL THE PLUSES ARE OVER, but the food is not for everybody!! ! Grass, cheese is more of a cheese product, sausage from an unseen animal and the fact that they didn’t finish yesterday! There is chicken meat in general (he doesn’t shoot at the musician as best he can) the cook cooks from what he has! The queue for distribution, the heat in the dining room, there are not enough places! Dirt is everywhere!! ! The wallpaper in the room was re-pasted and that's it!! ! The bathroom is just dark! The air conditioning in the room is old, works like a diesel!! ! But it works! Cleaned once a day, pure pastel filled.
There are not enough beds!! ! Shades by the pool too! The beach is dirty! Alcohol beer and cocktails. All divorced 50/50! Pepsi, sprite if from a bottle then it's normal if from a machine gun 50/50! Every day there are scandals at reception! Move to another hotel! Well done local guide! Keeps the brand and tries to help everyone, wi-fi barely crawls for money! About 4 stars very hurried! 2 is true, I won't even give 3! The biggest problem with this hotel is dirty and not tidy! Everything according to the formula and so it will do! For this money, what do you want! Budget for 2 adults and a child 1000 euros for 7 nights. What a budget - such a hotel!
аватар tolsem14
 •  traveled 4 years ago
Rating 8.0
The hotel is good, a solid 4, even more. The hotel area is huge, its own beach, underground passage, animation every day. The rooms are clean, cleaned every day. The food is not bad, you won’t go hungry, not a buffet, but just distribution in connection with the pandemic. The staff is good. All liked it. … More ▾ The hotel is good, a solid 4, even more. The hotel area is huge, its own beach, underground passage, animation every day. The rooms are clean, cleaned every day. The food is not bad, you won’t go hungry, not a buffet, but just distribution in connection with the pandemic. The staff is good. All liked it. I ADVISE.
аватар Velina76
 •  traveled 10 years ago
Rating 7.0
Went with my family (me, husband, and two children aged 4 and 11) The first impression of the hotel was not very. . . I want to say right away that the hotel is very far from the airport. Drive at least 2 hours or more. We arrived at the hotel at 19:00. We had paid for a family room, but they said that they would be settled there only the next day. … More ▾ Went with my family (me, husband, and two children aged 4 and 11)
The first impression of the hotel was not very. . .
I want to say right away that the hotel is very far from the airport. Drive at least 2 hours or more. We arrived at the hotel at 19:00. We had paid for a family room, but they said that they would be settled there only the next day. When they showed us the standard room, we were not thrilled. In general, it is not bad, but the bunk bed looked like it would just fall apart. We were given 2 two rooms for one night. We could not fall asleep until all the animation was over, because if you leave the room, you immediately find yourself on the street.
In the morning we were settled in the family room. This room is chic compared to the standard! There are two rooms and each has access to a balcony and a toilet.
Cleaned well, shampoos and soaps updated constantly. And every day the minibar was replenished with one bottle of water. But if you don’t want to be cleaned, for example: soap or shampoo is over, you can calmly come up and ask for what you need.
Every evening there were mini-discos for children, and then interesting animation shows!! ! There were magicians, acrobats, very funny competitions with the participation of vacationers.
There is a bar where you can take various drinks.
There are 2 large pools - one near the building, where there are family rooms, the second - on the side of the main building. There are 3 water slides. (On the side of the second building) Since we went on an autumn vacation, the water in the pools was cold and we did not move down the slides, but if you come there in the summer, the slides are good, children will like it, and adults too.
The mini club is not very good, but the playground and animation for children are very good.
Beach: where the sun loungers are located is the territory of the hotel, and everything is cleaned there. Beach Boy immediately comes up and shows free sunbeds and spreads towels. But if you approach the water, then this is already a city beach, and dogs can swim there. But that didn't bother me much. Closer to entering the sea there are pebbles that are not very pleasant to walk on. There is a beach bar.
Wi-fi is available in the rooms, which is very convenient. But you need to go to the reception and find out the password for Wi-fi.
Food: the food in the restaurant is good, as for a 4 * it's super!! ! For breakfast, the children ate pancakes with various jams. We dined near the mini club, there was pizza (there was not in the main restaurant), french fries, salads and different meats every day. We went to the restaurant for cakes. From 16:00 to 17:00 there were cakes, tea, coffee in the bar. Dinner was probably the best. It has always been good food. Small selection of teas.
You can do great shopping there. There are many shops and stalls around. We went to the Metro and Alanium Center, there is also a Kipa store. Probably the best Alanium center.
Главный корпус отеля. Детская площадка. Турецкие сладости. Еда. ) Тортики. )
аватар butterfly12008
 •  traveled 12 years ago
Rating 10.0
The hotel is just super! You will not regret if you go there to rest! Friendly staff, the hotel is clean, well maintained, cleaning every day! The food is excellent, every day a variety of food! swimming pool, but also on the seashore! Cheerful animators will not let you get bored, everything is super! Most … More ▾ The hotel is just super! You will not regret if you go there to rest! Friendly staff, the hotel is clean, well maintained, cleaning every day! The food is excellent, every day a variety of food! swimming pool, but also on the seashore! Cheerful animators will not let you get bored, everything is super! Most of the vacationers here are Germans and Swedes, few Russians, and we were the first from Ukraine, but we liked everything! I would like to go there again!
аватар KONSTANTINE
 •  traveled 13 years ago
Rating 10.0
I advise families, all the conditions for such a holiday. There is everything to make your holiday wonderful. … More ▾ I advise families, all the conditions for such a holiday. There is everything to make your holiday wonderful.
аватар oshpy1981
 •  traveled 13 years ago
Rating 7.0
Went to the hotel in June with 2 small children, 2 and 5 years old. The overall impression of the hotel is good, 4*+. I used to rest in 5 *, compared to the last vacation - a small hotel area and not a very diverse menu. There are not many Russians, all family and with children. The youth are only Germans and Swedes. … More ▾ Went to the hotel in June with 2 small children, 2 and 5 years old. The overall impression of the hotel is good, 4*+. I used to rest in 5 *, compared to the last vacation - a small hotel area and not a very diverse menu. There are not many Russians, all family and with children. The youth are only Germans and Swedes.
The hotel is located in the village, so be prepared that there will be noise from discos and cafes until one in the morning. But my kids didn't care. But there was where to go for a walk: to shops, to the market (where fruits and strawberries are very cheap! ), to playgrounds, exercise equipment, etc.
The hotel staff is just great. Arrived at night, settled immediately. Luggage was reported, everything was shown and told (in English). They settled in building B, and building C was written on the voucher. But we never found out about its existence. The rooms are good, with 2 extra. beds for children. My child unscrewed the handles from the bedside tables, so the technical worker came to screw them back almost every day. Cleaned every day and bed linen was also changed every day. Drinking water was every day in the refrigerator for 3 liters.
The beach is sandy, which is convenient with children. But entry into the sea is not very. It is convenient for adults to swim from the pier. And with children it was possible to swim in a section about 5 meters long, where there were no these terrible stones. There were always enough beds.
The bar on the beach is open until 5 o'clock, which is not very convenient.
The kitchen is good. There are not very many dishes, but there was always a choice: meat, fish, vegetables, side dishes. On our last day there was some kind of holiday and the hotel had a grand dinner near the pool. It was a real feast of the stomach. And very beautiful.
Animation for kids is great. In general, all children are very good. For adults - a concert every evening. The program did not seem to repeat itself.
I advise those who do not want to spend a lot of money and stupidly sit constantly in the hotel, eat and drink.
аватар
 •  traveled 14 years ago
Rating 7.0
good hotel, cool animators, every day I come up with something new. fed for slaughter. minus the room is small … More ▾ good hotel, cool animators, every day I come up with something new. fed for slaughter. minus the room is small
Review from — vOtpusk.ru
аватар freyana
 •  traveled 15 years ago
Rating 6.0
Hello! The trip to this hotel happened spontaneously, there was no time to read the reviews, as a result we arrived at the place without suspecting anything about the specifics of the settlement, and naturally ended up straight in the notorious building C. And here's what I want to say - the devil is not so terrible as he is painted : ) We paid for two standard rooms (1 adult + 1 child in each), as a result we got two identical two-room suites on the second floor - a bedroom + living room with upholstered furniture and a small kitchenette behind the bar. … More ▾ Hello! The trip to this hotel happened spontaneously, there was no time to read the reviews, as a result we arrived at the place without suspecting anything about the specifics of the settlement, and naturally ended up straight in the notorious building C. And here's what I want to say - the devil is not so terrible as he is painted : ) We paid for two standard rooms (1 adult + 1 child in each), as a result we got two identical two-room suites on the second floor - a bedroom + living room with upholstered furniture and a small kitchenette behind the bar. The air conditioning worked fine, the bathroom was modest but quite decent. After a couple of days, we fully appreciated all the charms of our remoteness from the main building: no fuss and hustle, silence! At night, no music, no drunken screams, only birds and crickets. We, of course, did not use the kitchen, only the refrigerator - we kept strawberries and cherries there. Board games were played at the bar. A balcony with chairs and a table overlooked an orange garden and an outdoor pool, right there a children's "paddling pool". The pool has a bar with drinks, beautiful lights turn on in the evenings.
We ate at the main restaurant, a three-minute walk to it was not a burden even for a three-year-old kid. The food is not bad for a foursome, only few fruits and drinks are bad, but we are not fans, so we were not very upset.
I personally did not notice the daytime anamation, we went to the evening anamation with pleasure, there was something to see.
During the day we went to the slides in building B, where the pool was better than ours, the water was warmer.
In general, the hotel made a good impression, we walked around the village with pleasure, it is convenient to go to Alanya - 5-7 minutes by minibus, and you are in the very center, in the market. Food, service - all on a solid four. But there are also disadvantages, and the most important of them is a terrible entry into the sea. You can actually go down into the water only from the pier, and everyone swims near it - some kind of nonsense! The beach is normal - bulk sand, but there are sharp stones in the sea. However, when we were there, no one swam in the sea anyway - it was cold, it rained almost every night, and even a thunderstorm. We went to the evening show in warm sweaters and windbreakers. Yes, this is not Belek for you, where it is already hot in May. And nature is not as beautiful as in Kemer or Marmaris - steppe and steppe all around. More and more couples, many foreigners from Denmark, Holland, England, etc. are vacationing in Taksim. I would advise young people to choose other hotels, it will be boring here.
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avatar Vladimir85
Where near the hotel, or in the nearest hotels (and will they be allowed to go there at all from another hotel?) You can kick the ball with friends?
10 years ago  •  no subscribers no answers
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Отель расположен в районе Обакёй, через дорогу от собственного пляжа. Открыт в 1990 году, последняя реновация проведена в 2016 году. Состоит из одного 5-ти этажного основного здания и одного 5-ти этажного здания Annex (дальний от моря, через дороу от основного здания). Подойдёт для семейного отдыха и молодёжи.

Location Отель расположен в 2,5 км от центра г. Алания, в 38 км от аэропорта Газипаша, в 130 км от аэропорта г. Анталия.
Description of the beach Песчано-галечный пляж находится в 50 м от отеля. Протяженность пляжа составляет 200 м., ширина 40 м. Между пляжем и отелем проходит автомобильная дорога, есть подземный переход. Пляжные полотенца (под залог) — бесплатно. Имеется отдельный пирс. Есть бар на пляже 10:00-17:00 (безалкогольные напитки и пиво).
  • 1st line
  • private beach
  • sand and pebble beach
  • pontoon or pier
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Круглосуточная стойка регистрации, камера хранения багажа, факс/ксерокопирование, Wi-Fi бесплатно (в лобби и у бассейна), услуги фотографа, магазины, 1 основной ресторан, 5 баров — Terrace Bar 10:00-24:00, бар у бассейна 10:00-17:00, бар на пляже 10:00-17:00 (безалкогольные напитки и пиво), Aqua bar 10:30-17:00, диско-бар 23:30-03:00 (после 24:00 платно), 2 открытых бассейна (без подогрева) — открытый бассейн (280 м2), бассейн с 3 горками (156 м2).

  • restaurant
  • cafe/bar
  • open pool
  • parking  FREE 
  • car rental
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • facilities for people with disabilities
  • non-smoking rooms
  • currency exchange
  • ATM
  • payment by payment cards
For kids 2 открытых детских бассейна, мини-клуб (4-11 лет), юниор-клуб (12-16 лет), мини-диско, аренда детских колясок платно (по запросу, на ресепшен), стульчик для кормления (основной ресторан).
  • children's swimming pool
  • playground
  • kids club
  • children's chairs in the restaurant
  • cot  FREE 
Entertainment and sports Бесплатно: дневная и вечерняя анимация, живая музыка (2 раза в неделю), пляжный волейбол, дартс, бочче, баскетбол, степ, водная гимнастика, шахматы, шашки, стрельба из лука (в рамках анимационной программы), стрельба из пневматического ружья, 3 водные горки, часы работы 10:00-12:00 и с 14:00-16:00. Платно: массаж, водные виды спорта.
  • water park and slides  FREE 
  • table tennis  FREE 
  • volleyball  FREE 
  • bicycles for rent
  • gym  FREE 
  • aerobics  FREE 
  • water activities
  • disco club  FREE 
  • animation
Description of rooms

В отеле 184 номера:

Front Block Std Room — 137 Standard Rooms (22 кв.м): номера в основном здании, 2 односпальные или двуспальная кровати, раскладная кровать, 2 кресла, с видом на сад или боковым видом на море; макс.размещение 3 чел.

Eco Std Room — расположены в здании через дорогу, на нижнем этаже, балкон, оборудованы как Standart Room.

Annex Std Room — 62 Annex STD Room (22 кв.м): номера в дополнительном здании, через дорогу от главного, с видом на сад, двуспальная или 2 односпальные кровати, раскладная кровать по запросу, макс.размещение 3 чел.

23 Standard Rooms With Bunk Bed (22 кв.м): номера в переднем корпусе, двуспальная и двухярусная кровати, 2 кресла; макс.размещение 2 или 2+2 чел.

18 Annex Family Room (38 кв.м): номера в дополнительном здании, через дорогу от главного, с видом на сад, 2 комнаты разделенные дверью, 2 односпальные, двуспальная и раскладная кровати, мягкая мебель; макс.размещение 3 или 3+2 чел.

2 Handicap Room — номера для людей с ограниченными физическими возможностями.

In the rooms

Центральный кондиционер, телевизор, спутниковое ТВ, сейф (платно), Wi-Fi (бесплатно), телефон (платно), мини-бар (бутылка воды ежедневно бесплатно), ванная комната, фен (бесплатно), туалетные принадлежности. Уборка номера: ежедневно, смена белья: 3 раза в неделю, room service (платно).

  • bath / shower
  • hair dryer  FREE 
  • safe $
  • air conditioner
  • cable/satellite TV
  • plasma tv
  • phone $
  • internet wi-fi  FREE 
  • balcony/terrace
The address Gazipasa caddesi Göl mevkii 14.sokak no : 2 Alanya, Antalya, Turkey
Phones: Tel: +90 242 514 07 00
Reservations: +90 242 922 03 91
Fax: +90 242 514 07 00
Website: A11 Hotel Alanya
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчано-галечный пляж. Вход в море или с берега или с понтона. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Для активных туристов есть прокат велосипедов (платно). В отеле есть водные развлечения. О том чтобы Вы ни минуты не скучали позаботится анимация.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. Детские стульчики для кормления Ваших малышей всегда под рукой.